We compared ExtraHop Reveal(x) and Arista NDR based on our user reviews across 4 parameters. After reading all of the collected data, you can find our conclusion below.
ExtraHop Reveal(x) offers robust network visibility, real-time threat detection, and comprehensive analytics capabilities, with positive feedback on pricing, setup costs, and licensing. Arista NDR is praised for its network detection and response capabilities, scalability, and comprehensive reporting tools. Users appreciate the excellent customer service and support for Arista NDR, while also noting areas for improvement in the user interface and alerting system.
Features: ExtraHop Reveal(x) excels in robust network visibility, real-time threat detection, and comprehensive analytics. Arista NDR shines in network detection and response capabilities, intuitive interface, scalability, and comprehensive reporting tools.
Pricing and ROI: ExtraHop Reveal(x) is praised for its low setup cost, making implementation easy. In contrast, Arista NDR is known for competitive pricing and straightforward setup. Both have flexible licensing processes, offering positive user experiences with pricing and setup costs. ExtraHop Reveal(x) offers ROI in the form of enhancing security and network visibility. Arista NDR focuses on cost savings and improving network performance for users.
Room for Improvement: ExtraHop Reveal(x) could improve by enhancing the accuracy and responsiveness of the software and providing more comprehensive documentation and better customer support. Arista NDR needs to focus on improving filtering capabilities and the alerting system for better data management and customization.
Deployment and customer support: ExtraHop Reveal(x) has a complex setup process that requires coordination between multiple teams. Arista NDR is more straightforward and can be done quickly with just two people in one day. ExtraHop Reveal(x) provides quick and effective customer assistance, however, there is still some potential for enhancements. Arista NDR delivers dependable support from knowledgeable L3 engineers for prompt problem-solving.
The summary above is based on 10 interviews we conducted recently with ExtraHop Reveal(x) and Arista NDR users. To access the review's full transcripts, download our report.
"The most valuable feature is the ability to see suspicious activity for devices inside my network. It helps me to quickly identify that activity and do analysis to see if it's expected or I need to mitigate that activity quickly."
"The security knowledge graph has been very helpful in the sense that whenever you try a new security solution, especially one that's in the detection and response market, you're always worried about getting a lot of false positives or getting too many alerts and not being able to pick out the good from the bad or things that are actual security incidents versus normal day to day operations. We've been pleasantly surprised that Awake does a really good job of only alerting about things that we actually want to look into and understand. They do a good job of understanding normal operations out-of-the-box."
"The interface itself is clean and easy to use, yet customizable. I like that I can create my own dashboards fairly easily so that I can see what is important to me. Also, the query language is pretty easy to use. I haven't needed to use it a ton, but as I need to go in and do different queries based on their requests, it has been fairly simple to use."
"This solution’s encrypted traffic analysis helps us stay in compliance with government regulations. It is all about understanding data exfiltration, what is ingressing and egressing in our network. One common attack vector is exfiltrating data using encryption. My capabilities to see potential data exfiltration over encrypted traffic is second to none now."
"The query language makes it easy to query the records on the network, to do searches for the various threat activities that we're looking for. The dashboard, the Security Knowledge Graph, displays information meaningfully and easily. I am able to find the information that I want to find pretty quickly."
"This solution help us monitor devices used on our network by insiders, contractors, partners, or suppliers. Its correlation and identification of specific endpoints is very good, especially since we have a large, virtualized environment. It discerns this fairly well. Some of the issues that we have had with other tools is we sometimes are not able to tell the difference between users on some of those virtualized instances."
"Arista NDR's scalability is very good, making it easy to add more hardware components. You can order additional hardware and integrate it by stacking it with the existing setup. This feature cannot be seen in other NDR tools."
"When I create a workbench query in Awake to do threat hunting, it's much easier to query. You get a dictionary popup immediately when you try to type a new query. It says, "You want to search for a device?" Then you type in "D-E," and it gives you a list of commands, like device, data set behavior, etc. That gives you the ability to build your own query."
"We had useful information within the hour of deployment. The ability to trace back for historical analysis, as well as the behavioral analysis done with the security information, puts the user in a position to make an informed decision to mitigate the performance or security incidents. Regarding the security incidents, Reveal (x) is able to create incident cards that guide your teams through the incidents and gives you the option to delve into the transaction detail to potentially view payloads as well."
"The solution's ability to decrypt SSL traffic is its most valuable feature."
"It's a wire analytics tool. We use it for isolating and determining issues on our network or applications. It does a lot for crediting the network as opposed to discrediting the network. A lot of people come along and say that it's a network issue. It's always considered to be a network issue, but by using ExtraHop, we can quickly tell them that it's not a networking issue. It's something to do with your application or something at the other end. It could be a database issue. This tool gives us the ability to pinpoint with great accuracy the comings and goings on our network."
"With ExtraHop Reveal(x), it gives me more visibility into the packets. It doesn't provide the entire packet capture, but it offers more information on how connections are made at the network layer. This can be helpful for detecting network attacks. Additionally, I really like the customizable dashboards and reports. The incident dashboard and alerts provide a good summary initially, and diving deeper into them gives more detailed information. It's also great for analyzing specific attacks and victim logs. The feature that tracks the full attack chain makes it easier to monitor the progress of attacks. Plus, it's connected to the Netria.com app, which I find useful for certain tasks."
"The security features of this solution are the most valuable."
"Setting up the solution is relatively easy."
"The solution works well for sending sensors."
"The most valuable features of ExtraHop Reveal(x) are the detection and alerting of network behavior and anomalies."
"They've been focused on really developing their data science, their ability to detect, but over time, they need to be able to tie into other systems because other systems might detect something that they don't."
"Awake Security needs to move to a 24/7 support model in the MNDR space. Once they do that, it will make them even better."
"The one thing that the Awake platform lacks is the ability to automate the ingestion of IOCs rather than having to import CSV files or JSON files manually."
"When I looked at the competitors, such as Darktrace, they all have prettier interfaces. If Awake could make it a little more user-friendly, that would go a long way."
"Arista NDR needs to open legal offices to be closer to customers and partners. It needs more visibility in the NDR market in the Middle East. While they are doing well, they lack sufficient engineers. They need to hire more engineers to meet the demand and expand their presence. The current team is good but not enough to fully capture the market."
"I would like to see the capability to import what's known as STIX/TAXII in an IOC format. It currently doesn't offer this."
"One concern I do have with Awake is that, ideally, it should be able identify high-risk users and devices and entities. However, we don't have confidence in their entity resolution, and we've provided this feedback to Awake. My understanding is that this is where some of the AI/ML is, and it hasn't been reliable in correctly identifying which device an activity is associated with. We have also encountered issues where it has merged two devices into one entity profile when they shouldn't be merged. The entity resolution is the weakest point of Awake so far."
"One thing I would like to see is a little bit more education or experience on AWS cloud for their managed services team. We've explained how we have the information set up, that the traffic coming in goes to the AWS load balancer and then gets sent on to our internal servers... but when I get notices they always tell me this traffic is coming from the IPs belonging to the load balancers, not the source IPs. So a little bit more education for their team about how AWS manages the traffic might help out."
"The solution's reporting part and GUI are areas with certain shortcomings where improvements are required."
"It needs integration with more security vendors."
"The solution should include more support protocols."
"ExtraHop Reveal(x) could improve by allowing a longer look back in the feature. Right now you have a limit of 30 days to look back on your activity. I've used Darktrace before, and they allow you the ability to play back events. This would be a good feature to have in ExtraHop Reveal(x)."
"I would like to see more cloud capability."
"The solution is expensive and gets more expensive if a company needs to scale it."
"Agent management could certainly use some focus. It should also be a little bit easier to work with collections. We should be able to nest collections within collections. There should be better nesting."
"The solution’s pricing could be improved."
Arista NDR is ranked 8th in Network Traffic Analysis (NTA) with 14 reviews while ExtraHop Reveal(x) is ranked 5th in Network Traffic Analysis (NTA) with 12 reviews. Arista NDR is rated 9.0, while ExtraHop Reveal(x) is rated 8.6. The top reviewer of Arista NDR writes "Gives us network layer visibility into things that may not be covered by other monitoring tools, such as shadow IT". On the other hand, the top reviewer of ExtraHop Reveal(x) writes "It helps you visualize how data moves across your network". Arista NDR is most compared with Palo Alto Networks Advanced Threat Prevention, Vectra AI, Trend Micro Deep Discovery, Cisco Secure Network Analytics and Aruba IntroSpect, whereas ExtraHop Reveal(x) is most compared with Darktrace, Vectra AI, Corelight, Cisco Secure Network Analytics and ExtraHop Reveal(x) 360. See our Arista NDR vs. ExtraHop Reveal(x) report.
See our list of best Network Traffic Analysis (NTA) vendors and best Network Detection and Response (NDR) vendors.
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