We compared Aruba Wireless and Mist AI and Cloud based on our user's reviews in several parameters.
In summary, Aruba Wireless is praised for strong connectivity, customer service, and reasonable pricing, while Mist AI and Cloud excel in intuitive interface, proactive troubleshooting, and positive ROI. Aruba Wireless focuses on seamless integration and scalability, whereas Mist AI and Cloud emphasize simplicity and efficient network management.
Features: Aruba Wireless stands out for its strong connectivity, seamless integration, extensive security measures, and scalability. On the other hand, Mist AI and Cloud excel in its intuitive user interface, easy setup process, AI-driven analytics, proactive troubleshooting capabilities, and seamless integration.
Pricing and ROI: The setup cost for Aruba Wireless is straightforward and doesn't require extensive technical knowledge. Users find the licensing flexible and customizable. On the other hand, Mist AI and Cloud offer a manageable setup cost and a straightforward licensing process that is not complicated., The user feedback indicates positive ROI for both Aruba Wireless and Mist AI and Cloud. Users appreciate the valuable and comprehensive features of Mist AI and Cloud, resulting in increased efficiency, improved network performance, and cost savings.
Room for Improvement: Aruba Wireless has received feedback on areas that could be enhanced. Mist AI and Cloud also need improvement in terms of performance, reliability, delays, disruptions, and the need for a more intuitive interface.
Deployment and customer support: The user reviews comparing Aruba Wireless to Mist AI and Cloud show that the duration required to establish a new tech solution can vary. Aruba Wireless users had mixed experiences, with some taking three months for deployment and an extra week for setup, while others only needed a week for both. On the other hand, Mist AI and Cloud users also had different experiences, with some taking three months for deployment and an additional week for setup, suggesting that these timeframes should be considered separately. However, in cases where users spent a week for both deployment and setup, these terms likely refer to the same period and should not be analyzed separately., Aruba Wireless has been highly commended for its customer service, with users praising the quality, responsiveness, and professionalism of the support staff. Mist AI and Cloud also receive positive feedback for their helpful and effective assistance, with users impressed by their availability and expertise.
The summary above is based on 63 interviews we conducted recently with Aruba Wireless and Mist AI and Cloud users. To access the review's full transcripts, download our report.
"The most valuable feature of the solution is Marvis, the AI-driven network management system."
"In terms of reporting, in terms of all the user reports, it's very rich."
"The solution is stable."
"It provides private network access, helping us protect our company’s devices."
"You can easily monitor, manage, and cover all your IT equipment."
"With Mist, every Wednesday they roll out new features."
"The simplicity is great."
"The most valuable feature of Juniper Wireless Access Points (AP Series) is the ability to troubleshoot ports on the network. Additionally, when there is an update on the APs they are able to reboot quickly reducing downtime. Other solutions have a longer downtime when updates are done."
"Good wireless solution that's user-friendly, stable, and scalable, with very good product support, and a limited lifetime warranty."
"Denies inter-user traffic: It easily blocks traffic between users."
"The performance and the application monitor. You can select the applications you want to use and block on your network"
"Our wireless overhaul has reduced the number of wireless related help desk tickets by nearly 90%."
"It has helped in making deployments easier."
"We have three wireless networks: One for employee use, one for guest use, and one for our warehouse use, which uses MAC authentication. These wireless networks just simply work, they do not fail. The IAP-205 devices are very strong with great range. Very durable equipment; it always works."
"The biggest selling point was the ability to create two different SSIDs to control public versus private wireless networks."
"Aruba Wireless is stable."
"Ability to control the access points by groups."
"AI-driven automation helps implement the solution quickly."
"Regarding features, the solution seems to be very intuitive."
"I have a very good experience with the solution. Scalability-wise, I rate the solution a ten out of ten."
"AI is the most valuable feature."
"There are several valuable features. One of them is Cibas, and another one is Marvis."
"It's really easy to provision and support. Those are its main features."
"The Marvis feature of Mist AI, an artificial intelligence tool, is very useful."
"The pricing should be made cheaper."
"It would be helpful to have even stronger security features to help protect against interference from other nearby access points that aren't part of our network."
"The solution is expensive."
"The product should include adaptive Wi-Fi to show a more accurate location."
"Improving third-party integration is key for Juniper Mist's next release."
"Juniper Wireless AP can improve by continually improving its reporting and integration with other systems."
"The price could be better."
"Juniper Mist Wireless Access Points’ support services need improvement."
"They should provide usage guides and solutions to frequent problems."
"An area for improvement in Aruba Wireless is creating a DMZ. Without Aruba ClearPass, you need to allow guess access directly via the internet, which means you need to implement the security in between, so this is what I'd like Aruba to improve in the product."
"There are some issues we occasionally have. However, they are easily remedied."
"They should have more support for implementing Aruba Wireless in Smart Cities and outdoor applications."
"I believe it would benefit from more reporting, other than just a dashboard. It needs some type of report builder so you can have PDFs to show upper management what is going on in the wireless network."
"Configuration could be made easier with more bandwidth than they offer at the moment."
"The urgent areas of improvement would be customer support, better tuned default settings, and documentation."
"The coverage, concurrent user life, and visualization are the most valuable features of these solutions."
"The inter-functionality with other vendors was a negative for us."
"Regarding opportunities for improvement in Mist, it is notable for its robust cloud portal and integration of artificial intelligence into various services, creating a highly efficient environment for work. However, a drawback lies in the cost associated with its WiFi offerings. With a pricing range of twelve hundred to fifteen hundred dollars for a single Access Point, exclusive of the subscription, it is acknowledged as a relatively expensive solution in the realm of WiFi services. Despite this drawback, the positive attributes of Mist make it a noteworthy option."
"There is no local support for Mist in Brazil."
"It would be beneficial to have support for the Chinese language."
"Mist AI and Cloud need to improve the configuration speed."
"There could be more integration."
"In future releases, they need to add some router models. Because currently, it supports only SSR and WAN routers. But adding other routers would be good."
"The user experience should be improved. It's not user-friendly."
More Juniper Mist Wireless Access Points Pricing and Cost Advice →
Aruba Wireless is ranked 1st in Wireless LAN with 138 reviews while Mist AI and Cloud is ranked 7th in Wireless LAN with 21 reviews. Aruba Wireless is rated 8.4, while Mist AI and Cloud is rated 7.6. The top reviewer of Aruba Wireless writes "The portal for centralized management and virtual controller for APs are very valuable". On the other hand, the top reviewer of Mist AI and Cloud writes "A combination of artificial intelligence, machine learning, and data science techniques to optimize user experiences". Aruba Wireless is most compared with Cisco Wireless, Cisco Meraki Wireless LAN, Ruckus Wireless, Ubiquiti WLAN and Fortinet FortiWLM, whereas Mist AI and Cloud is most compared with Cisco Meraki Wireless LAN, Cisco Wireless, ExtremeCloud IQ, Ruckus Wireless and Meraki Dashboard. See our Aruba Wireless vs. Mist AI and Cloud report.
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