We performed a comparison between Avada Software Infrared360 and Dynatrace based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Monitoring that ties into our incident management system"
"We have easily created use case testing harnesses for specific flows that incorporate various message types."
"It has role-based access to queues, giving us more insights into problems."
"The administration piece makes it very easy to do MQ administration. It gives us a lot more flexibility and capabilities."
"It's what we use for monitoring our MQ system, so the features that they provide are just really, really good."
"It allows non-technical users to inspect their individual components within the total infrastructure without disturbing other components and without bothering the technical teams."
"We are able to get insights into our systems, which previously took us weeks to be able to detect."
"It has given visibility to how an end user utilizes and experiences our service offerings."
"We can be more productive and agile. It allows us to be more accurate when we need to work with bugs."
"We can see which step in a transaction is causing latency, right down to the particular Java class"
"They have a feature that allows you to monitor the user, and we are able to create a VIP customer."
"Smartscape is a wonderful feature. I'm really loving it because there's no need for you to go deep into an analysis and go in to see where we are going wrong. You go to Smartscape, pass all the connections, and it will tell you the root cause."
"Often, we are busy working on other tasks when something goes wrong with the site. Getting timely alerts is very important to our needs as a business."
"We use Dynatrace for performance testing. We use it to dig down for application layer or slowness issues, getting a clear idea of what is causing the issues, then reporting back to the engineering team."
"We desire a dashboard that could accumulate BOQ lengths per tenant on one screen for all tenants."
"The UI can be cumbersome - but we are still using the Viper interface and we have not had the time to check out the Alloy interface which is supposed to be much improved."
"The user interface could be sexier and more ergonomic. The competing products have similar problems."
"We are still working with the FTE/MFT subscription monitoring and reporting functionality. That is an area in which we would like to see further development taking place."
"Some of the graphics in the interface could be improved. It's pretty basic. Some interfaces are not up to what you're used to seeing on other, more Windows-like tools."
"One area where they could improve is with their documentation. Some sections are not up to date with new release information and providing additional samples in some areas would be very helpful."
"It still has a long way to go to reach that single pane of glass."
"They need to develop how to capture the JDBC and MBeans metrics."
"I would like to have something more along the lines of the old DC RUM, because we have lot of clients with old technologies, legacy technology, and we really want to integrate it with Dynatrace so that they can use just one single product. So, it needs better integration with legacy products."
"Custom reporting capabilities should be extended, because it now has basic charting capabilities."
"Perhaps there is a FAQ which explains the metrics and how to interpret them, and I just haven't seen it. This would be beneficial in providing context to allow sharing the daily metrics reported within the company."
"They need better infrastructure monitoring. New Relic is beating them for infrastructure monitoring."
"I do not like the performance of the UI. It is really slow."
"Ability to better identify SDQ script errors would be helpful."
Earn 20 points
Avada Software Infrared360 is ranked 71st in Application Performance Monitoring (APM) and Observability while Dynatrace is ranked 2nd in Application Performance Monitoring (APM) and Observability with 340 reviews. Avada Software Infrared360 is rated 8.8, while Dynatrace is rated 8.8. The top reviewer of Avada Software Infrared360 writes "An offsite team performs a daily infrastructure health check and sends reports to the technical/management teams. ". On the other hand, the top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". Avada Software Infrared360 is most compared with IBM MQ, whereas Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Azure Monitor. See our Avada Software Infrared360 vs. Dynatrace report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
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