We compared Avanan and Microsoft Exchange Online Protection across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Avanan is highly praised for its customizability as well as its consistent advancements in artificial intelligence and machine learning. Microsoft Exchange Online Protection offers seamless integration with Windows, a central alert console, and real-time monitoring of suspicious URLs.
Room for Improvement: Avanan can enhance its alert clearance speed, decrease false positives, and improve scanning and backup options. Microsoft Exchange Online Protection could offer more training and enhance its security features. Users also requested better encryption, gray email management, and integration with non-Microsoft platforms.
Service and Support: Avanan's customer service is consistently commended for its exceptional quality, efficiency, and expertise. While some users found Microsoft support to be helpful and responsive, others experienced slower response times.
Ease of Deployment: Users like Avanan's trouble-free setup and easy updates. Users had varied experiences setting up Microsoft Exchange Online Protection, ranging from easy to difficult. It may necessitate dedicated personnel for maintenance.
Pricing: Avanan offers affordable, transparent SaaS-based pricing. Users find it cost-effective, particularly for small and medium-sized enterprises. Some users said Microsoft Exchange Online Protection is expensive, but others considered it reasonable.
ROI: Avanan has consistently provided positive results by enhancing email network security and contributing to revenue growth. Microsoft Exchange Online Protection has proven to be a profitable investment.
Comparison Results: Avanan is praised for its ease of implementation, adaptability, and cost-effectiveness. Users say Avanan could improve by reducing false positives and providing better documentation. Microsoft Exchange Online Protection is praised for its seamless integration with Windows and useful features like URL holding and threat management. At the same time, users say it could improve in areas such as pricing, documentation, and security features.
"Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of various email campaigns, pinpointing where they emanate from, and identifying the individuals within our organization who are affected."
"The basic features are okay and I'm satisfied with the Defender."
"Microsoft Defender for Office 365 is a stable solution."
"The risk level notifications are most valuable. We get to know what kind of intrusion or attack is there, and we can fix a problem on time."
"The most valuable feature of Microsoft Defender for Office 365 is the ease of use."
"Safe attachments, safe links, policies, and the ability to protect from zero-day threats are the most valuable features."
"Microsoft Defender for Office 365 helps people to work remotely. It is a secure solution. We don't need to use our company's computers or get VPN connections to the networks. I can control how they share screens and what they send to the devices. It keeps our organizations confidential and sensitive information safe."
"There are several features that I consider valuable."
"The integration with all our existing and new applications is great."
"I highly recommend this solution to any prospective buyer."
"Email inspection has saved many employees from spam attacks and viruses from unauthorized sources."
"If we look at four to five years ago, we had close to six or eight people click a link in an email per month. Now, we are probably down to about five or six clicks a year, if not less."
"Spam protection is the most valuable feature."
"I like Avanan's SmartDLP module. It's seamless, and the administrative overhead is low. We aren't a very sophisticated operation. We just want to reduce our exposure, so we find ThreatCloud helpful. Avanan's acquisition by Check Point was beneficial for them."
"The program has reduced the dangers related to phishing, malware, ransomware, and other vulnerabilities."
"It can detect corrupted files and filters out documents with viruses."
"We use the solution in all our environments. We use it for remedy tickets and give them updates. It was our main communication point."
"We can migrate seamlessly without any disruptions to our operations."
"It is easy to configure, easy to use, easy to add exclusions, easy to track, and easy to add anything else if you want."
"It is an easy solution."
"The scalability is pretty good; it does what it is supposed to do."
"In general, my company is happy with Microsoft support...My company hasn't faced any stability issues with the solution."
"The product's most valuable feature is third-party integrations."
"It is scalable."
"In one of the reports I can get the exact place where a vulnerable file resides. But for that, I need to explicitly go into the device and check. If they could include that file part in the report, without my having to go to the device itself, that would help."
"We need to be able to whitelist data at the backend."
"We need a separate license and we don't know how to get the license that is required."
"There is room for improvement with the UI."
"One area for improvement is integration. For example, when it comes to external SaaS platforms, we were not able to get a lot of information on integrations with such apps for security and authentication."
"We are always looking for others tools to increase automation on tasks. There can be better integration with other solutions, such as PowerPoint and email."
"Several simulation options are available within 365, and the phishing simulation could be better."
"We noticed that from time to time, Microsoft's stability does have problems. Sometimes the service goes up and down. Sometimes they change without prior notice."
"The user experience must be improved."
"Familiarization with performance for new teams may take a long time."
"It should reduce the amount of time needed for thorough scanning."
"It is complicated for new users unfamiliar with the modern cloud networking infrastructure."
"There are times when we have false positives."
"The unified dashboard that it displays needs some improvements in terms of the KPIs that they have."
"When sending bulky emails, the system slows down and takes a long time before it responds effectively to our requests."
"Sometimes it seemed like the allow list wasn't working. I've created many allow list rules however, they still seem to be blocked; the same is true with the blocked list rules."
"We would like the solution to have more in-built intelligence in the way that it reviews potential security risks, rather than our team constantly having to update the policies."
"It would be helpful for customers if Plan 1 features were included with EOP."
"The price of Microsoft Exchange Online Protection could be reduced to make it more competitive."
"Some features, like encryption, are not available."
"The solution needs to improve its backup."
"It doesn't protect against everything. We do need protection for, for example, endpoints."
"Our company faces difficulty with Microsoft Exchange Online Protection (EOP) because it's too big, clunky, and difficult for a small client to implement quickly and easily."
"The tool is not 100% stable."
More Microsoft Defender for Office 365 Pricing and Cost Advice →
More Microsoft Exchange Online Protection (EOP) Pricing and Cost Advice →
Avanan is ranked 6th in Email Security with 21 reviews while Microsoft Exchange Online Protection (EOP) is ranked 3rd in Email Security with 34 reviews. Avanan is rated 9.2, while Microsoft Exchange Online Protection (EOP) is rated 8.2. The top reviewer of Avanan writes "We've noticed a significant decline from people accidentally or intentionally clicking on things". On the other hand, the top reviewer of Microsoft Exchange Online Protection (EOP) writes "An effective email security solution that provides DLP, Safe Attachment, and Safe Links". Avanan is most compared with Check Point Harmony Email & Collaboration, IRONSCALES, Perception Point Advanced Email Security, Abnormal Security and Mimecast Email Security, whereas Microsoft Exchange Online Protection (EOP) is most compared with Proofpoint Email Protection, Cisco Secure Email, Fortinet FortiMail, Mimecast Email Security and Barracuda Email Security Gateway. See our Avanan vs. Microsoft Exchange Online Protection (EOP) report.
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We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.