We compared Veeam Backup for Microsoft 365 and AvePoint Cloud Backup based on our user's reviews in several parameters.
Veeam Backup for Microsoft 365 lacks feedback on valuable features, customer service, pricing, and ROI. AvePoint Cloud Backup, on the other hand, receives praise for customer support and positive outcomes, yet is lacking details on key features and pricing.
Features: The valuable features of Veeam Backup for Microsoft 365 were not mentioned in the reviews, while the most valuable features of AvePoint Cloud Backup were also not mentioned in the review answers.
Pricing and ROI: The setup cost for Veeam Backup for Microsoft 365 is not mentioned, whereas AvePoint Cloud Backup also has no information regarding its setup cost. Both products lack information on this parameter., Veeam Backup for Microsoft 365's ROI is unspecified, whereas AvePoint Cloud Backup service delivers positive outcomes with a significant return on investment.
Room for Improvement: Both Veeam Backup for Microsoft 365 and AvePoint Cloud Backup have no reviews available mentioning specific areas that need improvement, indicating a lack of data on their respective weaknesses.
Deployment and customer support: Based on the summaries provided, it is not possible to compare the user reviews regarding the duration required to establish a new tech solution between Veeam Backup for Microsoft 365 and AvePoint Cloud Backup., Veeam Backup for Microsoft 365 lacks sufficient data to evaluate its customer service and support. In contrast, AvePoint Cloud Backup is highly regarded and praised for its customer service and support.
The summary above is based on 35 interviews we conducted recently with Veeam Backup for Microsoft 365 and AvePoint Cloud Backup users. To access the review's full transcripts, download our report.
"The most promising feature of the product is data security policies, which make it simpler to include compliance processes."
"It is the best product in the market for Office 365 backup, and our customers are satisfied with it."
"It is a very good and stable solution...With AvePoint's support, our experience has been exceptional"
"The recovery options in Microsoft 365 are not adequate and it does not help to recover data from the recycle bin that is older than 90 days. The solution has made us more efficient and helps to recover data that is older than 90 days."
"The product's initial setup phase was super easy."
"It is the only product in the market that offers platform backup."
"The backup and recovery functionalities of the product are very useful."
"The most valuable features are the email backup and the SharePoint backup."
"The most valuable features of Veeam Backup for Office 365 are the ease of use and instant back and restore."
"The solution is stable."
"It is easy to set up. You can use some functions to make sure you get the maximum bandwidth to do the backup. It has an option to bypass Microsoft network limitations and things like that."
"This covers the areas of backing up Office 365 that Microsoft does not include in its standard routine."
"Veaam technical support, from my perspective, is one of the best technical support I've ever engaged with."
"The product is easy-to-use."
"Its absolute functionality and intuitiveness are the most valuable features."
"Veeam Backup for Office 365 has good security, and I also like the process they use for backups."
"It would be beneficial to have a more optimal Google Backup for larger environments."
"The component in the product that can be improved revolves around the area where the tool should focus on providing more of a custom touch to the policies."
"It is not a traditional restore process and it is somewhat limited in what we can do."
"I would like to see improvements in the tool's initial seed. The initial seed of around 10 TB of SharePoint data took 45 days to complete."
"It is challenging for small or medium-sized businesses to purchase it."
"For improvement, AvePoint can provide details on how the tool's backup scope works."
"The product's price is an area of concern where improvements are required."
"Some customers choose other backup solutions because AvePoint is Office 365 and CRM backup system, but they have other backup needs for Azure and so on. Such customers often choose another backup solution instead of AvePoint."
"The solution is costly."
"Technical support could be improved."
"It requires quite an amount of infrastructure. You have to set up the instance, and you need to know quite a bit about Microsoft 365 authentication. For some customers, it is a challenge."
"It's hard to predict the usage on the storage. I need to make some estimates for customers in terms of how much storage will be needed on the cloud, and this is always tricky. It would be helpful if they could help us estimate storage or simplify the estimation portion."
"When you add a new site for backup, it gives you a notice that there is a new site, but the way you select that and configure that could be slightly better. It works, but it is not always very clear. For example, for the URL, you need to hover over the title or the name of the site. You should see it immediately on the screen. It should have a better user interface for selecting what you want to back up so that you get a more clear overview of the sites that are there and the ones that you want to combine in a backup. Its user interface should be more user-friendly. It has a lot of scrolling and doesn't give you a complete overview when needed. That's the main thing why it is not very user-friendly. It should have a better user interface."
"As with all things, the solution can be improved by reducing the cost."
"They don't have native integration with deduplication of storage."
"They should include some more options to send alerts in existing monitoring software."
More Veeam Backup for Microsoft 365 Pricing and Cost Advice →
AvePoint Cloud Backup is ranked 13th in Cloud Backup with 9 reviews while Veeam Backup for Microsoft 365 is ranked 6th in Cloud Backup with 58 reviews. AvePoint Cloud Backup is rated 8.8, while Veeam Backup for Microsoft 365 is rated 8.0. The top reviewer of AvePoint Cloud Backup writes "Focuses on not just backup but also on providing highly granular restore capabilities, ensuring that data can be restored at a very specific level rather than restoring entire environments". On the other hand, the top reviewer of Veeam Backup for Microsoft 365 writes "Safe storage, reliable, and easy to use". AvePoint Cloud Backup is most compared with Rubrik, Commvault Cloud, Acronis Cyber Protect, Veeam Backup & Replication and Druva inSync, whereas Veeam Backup for Microsoft 365 is most compared with Cirrus Backup, Commvault Cloud, Acronis Cyber Protect, Veeam Backup & Replication and Cohesity DataProtect. See our AvePoint Cloud Backup vs. Veeam Backup for Microsoft 365 report.
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