Prisma Cloud and AWS WAF offer competitive pricing and effective security measures, with Prisma Cloud focusing on multi-cloud visibility and automation, while AWS WAF is highlighted for its web protection capabilities and seamless integration with other AWS services. Prisma Cloud users value the ease of use and advanced threat detection, while AWS WAF users appreciate the customization options and real-time monitoring features.
The summary above is based on 142 interviews we conducted recently with Prisma Cloud by Palo Alto Networks and AWS WAF users. To access the review's full transcripts, download our report.
"The most valuable features are the geo-restriction denials and the web ACL."
"The most valuable feature is the scalability because it automatically scales up or scales down as per our requirements."
"The tool’s stability is very good."
"The most valuable feature of the solution is the ability to integrate central sets. It protects from intrusion attacks such as scripting and SQL injections."
"AWS WAF is very easy to use and configure on AWS."
"Their technical support has been quite good."
"The security firewall plus the features that protect against database injections or scripting,"
"Its best feature is that it is on the cloud and does not require local hardware resources."
"Palo Alto enables us to know what security threats are happening in the background."
"Prisma Cloud also provides the visibility and control you need, regardless of how complex or distributed your cloud environments become. It helps to simplify that complexity. Now we know what the best practices are, and if something is missing we know."
"The product is quite good for providing multi-clouds or cross-cloud security from a single-pane -of-glass."
"Visibility is a key feature. Integration with other technologies across the board, whether they are Palo Alto technologies, Windows technologies, or cloud technologies, is probably the biggest thing."
"The solution's dashboard looks very user-friendly."
"Prisma Cloud is quite simple to use. The web GUI is powerful. Prisma Cloud scans the overall architecture of the AWS network to identify open ports and other vulnerabilities, then highlights them."
"This solution helped us by allowing us to schedule and fix things. This is not an easy thing if you're managing 1,000 plus resources."
"The most valuable feature is its cloud security posture management."
"This solution could be improved if the configuration steps were more specific to WAF, compared to other cloud services."
"I believe there is a need to move towards real-time analysis with the help of AI and intelligent systems in the future. This would reduce the reliance on manual work and enhance the functionality of detection protection. By incorporating AI-driven data analysis and data science techniques, we can improve the solution's user-friendliness, security compatibility, and accuracy."
"Technical support for AWS WAF needs improvement."
"When users choose the free service, there isn't great support available to them."
"The pricing model is complicated."
"The solution's pricing could be improved."
"We have issues with reporting, troubleshooting, and analytics. AWS WAF needs to bring costs down."
"We should be able to do proper whitelisting."
"We'd like to have more native integration with clouds and additional security checks in the future."
"Though Prisma Cloud by Palo Alto Networks provides excellent security, is a pioneer in this space, and knows what it's doing, from a user perspective, it would have been better if it was a little easier to use."
"In terms of improvement, there are some small things like hardening and making sure the Linux resources are deployed well but that's more at an operational level."
"The challenge that Palo Alto and Prisma have is that, at times, the instructions in an event are a little bit dated and they're not usable. That doesn't apply to all the instructions, but there are times where, for example, the Microsoft or the Amazon side has made some changes and Palo Alto or Prisma was not aware of them. So as we try to remediate an alert in such a case, the instructions absolutely do not work. Then we open up a ticket and they'll reply, "Oh yeah, the API for so-and-so vendor changed and we'll have to work with them on that." That area could be done a little better."
"Sometimes, when you assign subnets to regions, the IP address will jump from one location to another because it will automatically change substantially. Then, we need to add those IP subnets to our firewall for existing access. The need to update those subnets potentially causes maintenance or access issues. So far, we can only provide bigger customers with six subnets, and a small company may not be able to access those services."
"The automation capabilities are growing each day, but the problem is that the updates are not that frequent. There are some services on Amazon that have come out with updates, and Azure is also getting up to date. But Prisma takes some time to follow. There's a time gap that Prisma inherits from these clouds. I understand why it takes some time, but that time should be reduced."
"One definite area for improvement is the auto-remediation or the CWP area. The second one is the RQL language. It is still not very flexible and does not cover a lot of use cases. The RQL language could be dramatically improved to add more options."
"More documentation with real-world use cases would be helpful."
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AWS WAF is ranked 1st in Web Application Firewall (WAF) with 52 reviews while Prisma Cloud by Palo Alto Networks is ranked 5th in Web Application Firewall (WAF) with 82 reviews. AWS WAF is rated 8.0, while Prisma Cloud by Palo Alto Networks is rated 8.4. The top reviewer of AWS WAF writes "A highly stable solution that helps mitigate different kinds of bot attacks and SQL injection attacks". On the other hand, the top reviewer of Prisma Cloud by Palo Alto Networks writes "The dashboard is very user-friendly and can be used to generate custom RQL based on user requirements". AWS WAF is most compared with Azure Web Application Firewall, Microsoft Azure Application Gateway, F5 Advanced WAF, Imperva Web Application Firewall and Akamai App and API Protector, whereas Prisma Cloud by Palo Alto Networks is most compared with Wiz, Microsoft Defender for Cloud, Aqua Cloud Security Platform, AWS Security Hub and SUSE NeuVector. See our AWS WAF vs. Prisma Cloud by Palo Alto Networks report.
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