We performed a comparison between Azure Monitor and ITRS Geneos based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Azure Monitor is a cost-effective and easy-to-use solution that integrates well with other Microsoft technologies. It is highly recommended due to its lower cost, ease of configuration and maintenance, and integration capabilities. On the other hand, while ITRS Geneos is highly customizable and flexible, it lacks thread-level monitoring and requires a complex initial setup that may require direct onsite support for several weeks. It may also be too expensive for non-banking and non-finance industries. Azure Monitor is a more affordable and user-friendly option for developers who want to integrate with Visual Studio and monitor cloud resources across multiple subscriptions, making it the preferred solution.
"The solution has tons of valuable features."
"For me, the best feature is the log analysis with Azure Monitor's Log Analytics. Without being able to analyze the logs of all the activities that affect the performance of a machine, your monitoring effectiveness will be severely limited."
"The solution's most valuable features are its ability to focus on delivery and maximizing the performance of applications and services."
"Azure Monitor is a very easy-to-use product in the cloud environment."
"The most valuable feature is that it ensures our servers are up."
"The solution works well overall. It's easy to implement and simple to use."
"Recently, they have improved their integration with other resources, so we get even more robust data."
"We like this searchability and availability of the data."
"The ability to build integrations to tools that are not monitored out of the box is the most valuable feature."
"ITRS uses SNMP to communicate with our devices as well as SNMP net probes installed on our servers."
"The remarkable feature of Geneos is the dashboard. Geneos' flexible dashboard sets it apart from other monitoring tools. Other solutions have limitations in their dashboard design and can't be customized as much. The Geneos dashboard allows unlimited creativity."
"One thing we're utilizing in Geneos is the Gateway-SQL. That's really helpful for us. Using Gateway-SQL, we are able to merge two different views into one. Suppose we have to check something in the log and that we have to check something in the database and do a comparison before publishing a result. We can achieve that using Gateway-SQL."
"Geneos automatically sends email notifications when any batch job fails, the database is down or the website is down. It is automatically monitoring everything and reduces manual effort."
"The ability to completely tailor and customize what it's monitoring is one of its strongest points. A lot of other monitoring tools are good at certain things, but one of my colleagues described it as the “Swiss Army Knife” of monitoring tools. It can do anything you want."
"It enables us to monitor application processes, to do log-monitoring on a 24/7 basis, to do server-level monitoring - all the hardware parameters - as well as monitor connectivity across applications to the interfaces."
"In my experience, being able to monitor our databases is a valuable feature as we can create our own queries and aren't reliant on the in-built ones."
"The solution should have cross-connection or cross-communication between tech partners."
"I would like more transparency when we use the solution with another environment, like on-premises, or on another cloud environment, like AWS or GCP."
"Azure Monitor could improve the visualization aspect and integrate better with other third-party services."
"The price could be lower but it is not a must."
"The solution needs better monitoring. It requires better log controls."
"The troubleshooting logs need improvement. There should be some improvement there. I have a hard time finding the right logs at the right times whenever there is an issue occurring."
"have used multiple products like Webex and PRTG. Some features could be added. Azure Monitor should add SMS and APIs. We have very limited access to Azure Monitor. I usually get alerts on my phone when they are integrated with Slack. I am not always available, but my team is. Sometimes, I am traveling and don't have access to my email, but I have Slack and other third-party projects that send me instant messages if a sensor goes down."
"They can simplify the overall complexity since you have multiple data sources in the cloud for monitoring. It's quite simple, but there are so many portals. It takes time to work with it. If they could simplify the user configuration, that would be good."
"For the last year or two, I've been asking the vendor about the mobile app. This is something that probably everyone asks when they see the tool and they see how powerful it is. If there is any mobile app for this or if there is any way this tool can be more easily accessible other than having a big client installed, it would be great. I know you can build dashboards, et cetera, but there is no quick and easy way. I should be able to download an app, log in, and see my status. That will put this product above everything else out there. I believe it's on their roadmap."
"I would also like to see suggested guidelines to accomplish a monitoring task. The issue is that ITRS is so flexible that there is more than one way to complete a task, each with benefits and disadvantages."
"The ITA, the post-incident analytics, could be improved."
"A lightweight version which could host more than 100 gateways, as we can see slowness while loading all our gateways."
"The main feature that needs work is the Dashboard designer."
"I would like better access to the data that is being collected."
"They have the Webslinger solution where you can see when something is alerting. It's a little bit cumbersome."
"Their cloud monitoring solution needs to be improved. I have already given them the feedback that it's not capable of meeting the latest technology needs."
Azure Monitor is ranked 4th in Application Performance Monitoring (APM) and Observability with 44 reviews while ITRS Geneos is ranked 11th in Application Performance Monitoring (APM) and Observability with 57 reviews. Azure Monitor is rated 7.6, while ITRS Geneos is rated 8.2. The top reviewer of Azure Monitor writes "A powerful Kusto query language but the alerting mechanism needs improvement". On the other hand, the top reviewer of ITRS Geneos writes "The flexible dashboard sets it apart from competing tools, but it's costly and lacks scalability". Azure Monitor is most compared with Datadog, Dynatrace, Sentry, Prometheus and Grafana, whereas ITRS Geneos is most compared with Dynatrace, AppDynamics, Grafana, Prometheus and Datadog. See our Azure Monitor vs. ITRS Geneos report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.