We performed a comparison between Azure OpenAI and IBM Watson Studio based on real PeerSpot user reviews.
Find out in this report how the two AI Development Platforms solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most crucial aspect is the conversational capability, where you can simply ask questions, and it provides answers based on your content and documents, particularly tailored to your specific environment."
"The high precision of information extraction is the most valuable feature."
"Azure OpenAI is easy to use because the endpoints are created, and we just need to pass our parameters and info."
"It is easy to integrate and develop a solution. Most customers are concerned about the security of their data and how cost-effective it is. We have developed some methodologies so that our customers will not be charged too much for these OpenAI services but will still get the same kind of performance and results. It's all developed on Azure, so customers also see its benefit."
"Its versatility makes it incredibly useful for technical problem-solving, content creation, data analytics, and more."
"The product is easy to integrate with our IT workflow."
"You just have to write accurate prompts according to your requirements, and the solution gives very good results."
"We have many use cases for the solution, such as digitalizing records, a chatbot looking at records, and being able to use generative AI on them."
"The scalability of IBM Watson Studio is great."
"IBM Watson Studio consistently automates across channels."
"It is a stable, reliable product."
"It is a very stable and reliable solution."
"It has greatly improved the performance because it is standardized across the company."
"It has a lot of data connectors, which is extremely helpful."
"For me, the valuable feature of the solution is the one that I used, which was Jupyter notebooks."
"The most important thing is that it's a multi-faceted solution. It's a kind of specialist, not a generalist. It can produce very specific information for the customer. It's totally different from Google or any search engine that produces generic information. It's specialty is that it's all on video."
"The product must improve its dashboards."
"I have found the tool unreliable in certain use cases. I aim to enhance the system's latency, particularly in responding to calls. Occasionally, calls don't respond, so I want to improve reliability."
"We are awaiting the new updates like multi-model capabilities."
"There are certain shortcomings with the product's scalability and support team where improvements are required."
"The solution's response is a bit slow sometimes."
"Our customers are worried about data management, ethical, and security issues."
"There could be an ability to generate visual data, such as architecture diagrams."
"The product features themselves are fine. However, with Microsoft scaling the service so much, the support structure needs to keep pace. When solving complex issues, the process of interacting with Microsoft can be quite time-consuming."
"The decision making in their decision making feature is less good than other options."
"Initially, it was quite complex. For us, it was not only a matter of getting it installed, that was just a start. It was also trying to come up with a standard way of implementing it across the entire organization, which had been a challenge."
"So a better user interface could be very helpful"
"I want IBM's technical support team to provide more specific answers to queries."
"It's sometimes easy to get lost given the number of images the solution opens up when you click on the mouse and the amount of different tabs."
"We would like to see it more web-based with more functionality."
"The main challenge lies in visibility and ease of use."
"Some of the solutions are really good solutions but they can be a little too costly for many."
Azure OpenAI is ranked 2nd in AI Development Platforms with 26 reviews while IBM Watson Studio is ranked 8th in AI Development Platforms with 13 reviews. Azure OpenAI is rated 8.0, while IBM Watson Studio is rated 8.2. The top reviewer of Azure OpenAI writes "Created a chatbot powered by OpenAI to answer HR, travel, and expense-related questions". On the other hand, the top reviewer of IBM Watson Studio writes "A highly robust and well-documented platform that simplifies the complex world of AI". Azure OpenAI is most compared with Google Vertex AI, Amazon SageMaker, Microsoft Azure Machine Learning Studio, Hugging Face and IBM Watson Machine Learning, whereas IBM Watson Studio is most compared with Databricks, Microsoft Azure Machine Learning Studio, Google Vertex AI, Amazon Comprehend and Anaconda. See our Azure OpenAI vs. IBM Watson Studio report.
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