We performed a comparison between BDRSuite and N-able Cove Data Protection based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It suits our needs, is versatile, and the functionality is there."
"The network solution is the most important feature, because we have our own backup server and are doing file backups for our customers."
"Vembu provides us with a way to instantly recover data. It offers instant data recovery through a local backup server deployed at the customer's site. We can quickly recover data either by copying it back to the main server or if the backup server is powerful enough, we can also directly start a virtual machine from the backup."
"Its ease of use and price are most valuable. It is simple and straightforward. Someone who has never used any backup software will easily understand it from the first installation. It is that simple. Price-wise, it is much cheaper than its counterparts."
"The most important feature, in terms of the hypervisor, is the ability to restore a virtual machine in a matter of minutes. We can take the backup of a virtual machine and we can restore it to the actual Vembu Backup server as a temporary solution, in a matter of minutes. We can just spin up a VM in no time; different hardware, even different processors. It's pretty dynamic in that sense."
"The agentless backups are the big selling point on this, as well as being able to send out across sites so that I can do a restore at either of our two locations."
"I enjoy the ease of the UI and how simple it is to use compared to other products."
"We have seen ROI. The real return is when something bad happens. All the proof of concept work that we did, all the testing we did, it all panned out for us. We're already seeing a return on that."
"The monitoring makes it very easy to check whether a backup has gone bad."
"The initial setup of N-able Cove Data Protection was very easy."
"I know I won't have an issue if the data is there. The reliability and the confidence that we have is amazing. It doesn't matter. We've had customers have ransomware. We've had customers that have had corruption. We've had customers that have had employees destroy their data. As long as it's been backed up, I know that I can get it back and I know I have nothing to worry about. Our confidence level is very high."
"What I like the most about it's the ease of use and the reliability that it has when copying information to the cloud."
"The product is simple to use and manage. The customers have access to verify the backups."
"The most valuable aspect is the added protection of having a cloud-based backup service. It provides redundancy in case of data loss."
"The solution has reduced backup times by an immeasurable amount. Its backups are incremental, so you are only backing up data changes based on the last 24 hours or so. If you are also maintaining the stored images, the restores are also only incremental, happening in minutes. Whereas, with a lot of the other solutions that we have looked at, each time it goes to refresh the restore, then it has to build a completely new image. That takes forever. This solution also improves recovery time."
"The user interface is the most valuable. It gives us the ability to check everything. With more than 100 endpoints running that software, I like the ability to quickly check that everything is working correctly. That's one of the biggest selling points."
"We had a lot of problems getting it configured in the first place. They also wanted us to allow them remote access to our machines without us watching what they're doing, which is a huge security risk for us. We said we couldn't do that, and they said they don't offer any phone support whatsoever."
"BDRSuite could improve support for XenApp Citrix Backup."
"We are still exploring its features, but we want to see more features that we desire over time."
"The deduplication could be better. It doesn't give the level of deduplication that I would get with a product that's stored in a more standard file format. I would prefer to be able to use a non-deduplicated store on a third-party deduplicated medium."
"The phone [support] system is a negative five on a scale from one to ten, where one is the worst. They wanted me to leave a message. When there is a problem with the product and you call in, you want to talk to somebody or wait to talk to somebody, not leave a message."
"The reporting can use some improvement. I still use the old StoreGrid Cloud while I'm migrating the rest of my clients over. I am able to export all of my clients' usage for the month, which I then import into my billing program. It helps me speed up the billing process. Also, I can generate a report that gives me statuses of everyone's backup, which I don't get from Vembu Backup Online either. I would like to have something similar where I can export everyone's usage at any time for all their backups, so I can use that to import them to my billing program."
"The product is co-branded, not white-labeled."
"The support is a bit slow in resolving an issue. It takes a long time to recover."
"One area I don't like has to do with the agent that goes on the system... if a system stays offline for some length of time, say for a week or so, I may have to go back in and reinstall the agent to get it back in business. I don't know what's causing that."
"A better default view on my dashboard would be great. There is a lot of useless information there that it pulls up. They could present the dashboard slightly better, in terms of the extra information after the first five columns. The first five columns are awesome. After that, I don't care about the rest, and there are another seven things after that."
"We don't use the solution’s automated recovery testing because SolarWinds made me cross. When they released it, I went, "Oh, well, that's quite good." Because if you use the system, then it supposedly spins up, and on the portal, it gives you a screenshot of the booted device. So, I phoned up, and I said, "Oh, that's really quite cool. How much is that?" They said, "No, no, no. It's all included in your license." I went, "Okay then," and went and deployed it on about half the fleet. One of the options that our customers have is they can pay us a small amount every month for us to test the recovery just to prove that it's viable, and I thought, "Well, this will do that for us. Nice." Then, in the next invoice, we got a charge for it. While It was not a huge amount, I took offense at the fact that we were told that it would be a no extra cost option that was part of our license, but it turns out that it's chargeable. Therefore, we haven't used it since."
"This solution is not very good for image restores, mainly just files. The solution also does not allow you to enable or disable backups. Sometimes, our users will connect via mobile device and it will use their data to perform the backup. If they were able to enable and disable the backup, they would not have this issue."
"N-able Cove Data Protection for Microsoft 365 is an area with shortcomings that need improvement."
"I have some issues with the agent failing on workstations. I've had to completely uninstall several of them, delete everything, and start over to get them to work."
"There could be a possibility to create a local NAS backup for infrastructure."
"Integration with a hybrid cloud is something that I found complicated."
BDRSuite is ranked 12th in Backup and Recovery with 63 reviews while N-able Cove Data Protection is ranked 15th in Backup and Recovery with 20 reviews. BDRSuite is rated 8.2, while N-able Cove Data Protection is rated 9.2. The top reviewer of BDRSuite writes "Can automatically pull the virtual machines that we have in an environment". On the other hand, the top reviewer of N-able Cove Data Protection writes "Provides feature flexibility and modularity for our customers". BDRSuite is most compared with Veeam Backup & Replication, NAKIVO Backup & Replication, Vinchin Backup & Recovery, Acronis Cyber Protect and Hornetsecurity Altaro VM Backup, whereas N-able Cove Data Protection is most compared with Acronis Cyber Protect, Veeam Backup & Replication, Veeam Backup for Microsoft 365, Azure Backup and MSP360 Backup. See our BDRSuite vs. N-able Cove Data Protection report.
See our list of best Backup and Recovery vendors and best MSP Backup vendors.
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