We performed a comparison between Bizagi vs Visio based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: In this comparison, the reviews for both solutions line up similarly. Visio comes out slightly on top because users report a positive ROI while Bizagi users don’t mention it.
"Bizagi is simple. It's simple to learn."
"The solution offers a free version of their product."
"The main feature of Bizagi is the speed to which we can automate processes and how we can modify them without a strong impact on the end users."
"With the appropriate governance framework, properly trained business analysts can be empowered to design and build business solutions themselves."
"Agility, reverse engineering, customized portal web, help desk and user guides, easy deployment, simple to modify."
"The amount of control that this solution provides is great."
"It is easy to use and easy to learn. It is also fully compatible with BPMN virtual tool. Bizagi is very fast in responding to and fixing the issues."
"The user interface is pretty good."
"It is stable. I have never experienced any issues."
"The diagrams Visio creates are quite impressive in the sense that we can cooperate with more colleagues in one task and see the flow of the process."
"I like all the features. I go online, and everything pops there. It is in the cloud, and everything is there. Even if there is a crash, everything is still there. I don't lose anything. That's what is the most valuable and likable. It is really a professional solution for designing. The designs look really nice in the PDF."
"It has a lot of great features."
"It works really well for flowcharting, it can label."
"I haven't needed to reach out to technical support the entire time I've used the product. It's very basic and very simple, and therefore I've never run into any issues I haven't been able to deal with personally."
"It is easy to learn and implement."
"It is easy to use."
"The gateway through which it connects with other vendors, specifically RPA vendors, is one aspect that could be improved."
"When you start working with information modeling, et cetera, here is no really good solution for the data modeling and information modeling."
"I would like to see a facility for building a simple CRUD application. In Bizagi, you can use database modeling, diagrams, forms, etc., but in some circumstances I need CRUD (Create, Read, Update, Delete) functionalities which are not there yet."
"One thing that I don't like very much is related to integration: we have to develop some connectors... I would need a connector that connects to a REST service and that uses client ID in secret... They provide the means to develop a connector and use it, but they should implement this because REST services are among the most used protocols for web services."
"Bizagi doesn't have integrations with other solutions, such as ERP systems. In the industry and your company, you have a lot of systems with which you need to integrate, but Bizagi doesn't have such integrations, which makes it very difficult. Its scalability can also be improved. It is good for a startup, but when you need something more complex, it is not good."
"The technical support is not fast enough and should be improved."
"Bizagi allows for automation, but it's very complicated."
"For the small business, this is very bad because it is still fragmented. The licensing policy should be more flexible and small company oriented. In micro-small companies, there should only be one or two. That's not the problem. Maybe it is too flexible, there are so many pieces that you need to put together. When you have a small business, it can be a little complicated, not so easy."
"I would like to see included in the next release is the implementation of web publishing."
"The solution should have better integration capabilities with MacOS and Linux."
"I would like to see better integration with external data sources."
"Occasionally, the automation feature that helps you easily add the "next step" goes crazy and it will move a bunch of stuff."
"The user interface could be more robust."
"Some of the improvements that have been made in Visio have not been beneficial, at least to me, personally. Too many things have been added to it, and it makes it kind of clunky sometimes. There is an overwhelming desire or competition to continue to improve it when the product is and has been pretty good, and some of what is done tends to clutter it. In some cases, the updates make it more difficult to use. It is already pretty feature-heavy and continuing to add stuff is not productive from my perspective."
"As a user, it, unfortunately, lacks recognition by Microsoft products."
"The only downside to Visio is the learning curve."
Bizagi is ranked 5th in Business Process Design with 78 reviews while Visio is ranked 1st in Business Process Design with 100 reviews. Bizagi is rated 8.4, while Visio is rated 7.8. The top reviewer of Bizagi writes "A flexible, customizable solution that reduced time to market, but the UI and customer support could be better". On the other hand, the top reviewer of Visio writes "A software for drawing a variety of diagrams which include flowcharts, org charts, building plans, floor plans, data flow diagrams". Bizagi is most compared with Camunda, Bonita, ARIS BPA, Microsoft Power Apps and Appian, whereas Visio is most compared with Sparx Systems Enterprise Architect, Visual Paradigm, IBM Blueworks Live, Lucidchart and SAP Signavio Process Manager. See our Bizagi vs. Visio report.
See our list of best Business Process Design vendors.
We monitor all Business Process Design reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
I have been using Bizagi with a major project for a state government agency for about four years now. It is pretty straightforward to load in files that are BPMN 2.0 compliant. The option to load Visio is available in Studio and Modeler. If you have a lot of models, it may make sense to import. However, if you have just a handful, Modeler is very easy to use and it's probably faster and safer just to build them in the native Bizagi environment.