We performed a comparison between BMC Control-M Managed File Transfer and Kiteworks based on real PeerSpot user reviews.
Find out in this report how the two Managed File Transfer (MFT) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution is stable."
"It has a nice dashboard for loading up the file transfers, so it's easy to follow the success or failure rates of the operations."
"The file transfer, database, and integration features are the most valuable."
"The most valuable features of BMC Control-M Managed File Transfer are the ease of use and the ability to watch the files as they transfer called Watch File Transfer. There is a separate monitoring window that is useful."
"BMC Control-M Managed File Transfer is highly stable. It is enterprise-grade software. Doing a job of 10,000 to 20,000 the solution is very stable."
"The solution supports all file transfers."
"Dashboard and recovery are the features I found most valuable in the solution."
"The most valuable thing is that it works as advertised. We don't take advantage of some of the features like we should because that's not our primary role and responsibility in the environment that we manage. We only want to make sure that a file gets to where it was supposed to go, or we pull in a file and it comes to us correctly."
"The most valuable aspect of Kiteworks is undoubtedly the private content network. This feature is particularly beneficial for us. Furthermore, it serves as a centralized platform that enables us to track and manage our information exchange."
"The top two features are the two-factor authentication, which is pretty good. It's easily understood by the users. And their API is rather robust. We have numerous integrations that work off the API."
"We can see when people are sending things. We can definitely see who is sending to whom. From the administrative logs, we can see who is sending to an outside entity, and those logs are retained for quite a while."
"The solution removes the limitations with file attachment size that is found with regular email."
"The benefits that Kiteworks has provided to its customers in terms of data sovereignty."
"We could see whether the customer with whom we shared a file had downloaded it, which was not available with GitHub."
"The best part of this solution is that we can generate multiple reports about how the data is transferred and about user information or IP."
"The most valuable feature is the ability to allow end-users to manage their own information and data with minimal administration. That's the best feature from my perspective."
"I'd like to see MFT included as part of the overall product and not a cost add-on as AFT used to be included and they stopped supporting that and now have come up with MFT and you now have to pay for it separately."
"Before we transfer files we have to make the connection profile first for MFT. If we did not have to do this and send the transfer files directly, that would be useful."
"Scalability is something that needs to be improved."
"Password vaulting would be a feature that should be included."
"One can opt for either a job-based license or a job execution-based license, which sometimes can be troublesome. If the job count exceeds a limit, you may need to procure additional licenses from BMC."
"Its current functionalities can be upgraded."
"We're only using the functionality that we need to use. However, we've had an opportunity to work with one application owner here who wanted to do some transfers in the cloud and things like that. I know that there were some challenges on that, but they finally got all that set up. There was a learning curve though."
"We'd like it to be easier to maintain the administrative side."
"There are always issues when there are bugs or upgrades. The challenge with upgrading is getting more storage from the customer. Every time we have a new version, it requires additional storage. This means that the customer would need to procure more storage for their server, which they don't like because it means additional cost to them. So, I think my request would be that the version upgrades don't require any significant storage requirement."
"File location could be improved."
"In my experience, their technical support can be a little slow."
"Kiteworks could benefit from enhancing the proposal knowledge base section, specifically regarding the type of work involved. Currently, the knowledge base seems insufficiently dedicated to this topic, making it challenging for new users to access the relevant administrative law. Improving the visual aids and providing clearer explanations could alleviate this issue."
"It could be more stable. In the next release, it would be better if it was more stable with improved performance."
"The one feature, which I have also requested directly to Kiteworks, is to have a scheduled upgrade function. Currently, one of my engineers logs in after hours for the upgrade. We're a hospital, and we're 24/7, but the primary users are seven to five. So, we log in the early evening just to push a button to tell it to do the update. It would be nice if that could be very easily scheduled."
"We have experienced a few hiccups and bugs when using the admin console and from a user perspective."
"I would like to see immediate releases of fixes because now it takes at least a week. If that time span can be reduced to one day or two days, that would be very helpful for users so that things are sorted and transactions work smoothly."
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BMC Control-M Managed File Transfer is ranked 4th in Managed File Transfer (MFT) with 21 reviews while Kiteworks is ranked 6th in Managed File Transfer (MFT) with 12 reviews. BMC Control-M Managed File Transfer is rated 8.8, while Kiteworks is rated 8.8. The top reviewer of BMC Control-M Managed File Transfer writes "Adaptable, useful file transfer, and has helpful technical support". On the other hand, the top reviewer of Kiteworks writes "A unified, secure way to share sensitive content, with no file size limitations". BMC Control-M Managed File Transfer is most compared with IBM Sterling File Gateway, MOVEit, Axway AMPLIFY Managed File Transfer, Sterling Commerce Connect:Direct and Fortra's GoAnywhere MFT, whereas Kiteworks is most compared with Sterling Commerce Connect:Direct, MOVEit, Fortra's GoAnywhere MFT, SharePoint and Cisco Secure Email Threat Defense. See our BMC Control-M Managed File Transfer vs. Kiteworks report.
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