We performed a comparison between BMC Helix Cloud Security and Prisma Cloud by Palo Alto Networks based on real PeerSpot user reviews.
Find out in this report how the two Cloud Security Posture Management (CSPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"The most valuable feature is the ability to gain deep visibility into the workloads inside containers."
"PingSafe released a new security graph tool that helps us identify the root issue. Other tools give you a pass/fail type of profile on all misconfigurations, and those will run into the thousands. PingSafe's graphing algorithm connects various components together and tries to identify what is severe and what is not. It can correlate various vulnerabilities and datasets to test them on the back end to pinpoint the real issue."
"Cloud Native Security offers attack path analysis."
"PingSafe offers comprehensive security posture management."
"Our previous product took a lot of man hours to manage. Once we got Singularity Cloud Workload Security, it freed up our time to work on other tasks."
"As a frequently audited company, we value PingSafe's compliance monitoring features. They give us a report with a compliance score for how well we meet certain regulatory standards, like HIPAA. We can show our compliance as a percentage. It's also a way to show that we are serious about security."
"Cloud Native Security's best feature is its ability to identify hard-coded secrets during pull request reviews."
"When creating cloud infrastructure, Cloud Native Security evaluates the cloud security parameters and how they will impact the organization's risk. It lets us know whether our security parameter conforms to international industry standards. It alerts us about anything that increases our risk, so we can address those vulnerabilities and prevent attacks."
"Role-based security is a valuable feature."
"The most valuable aspects of BMC Helix Cloud Security are its security features and regulatory compliance capabilities."
"It's also multi-cloud. You can look at several cloud providers: AWS, Azure, or GCP."
"The best feature is time to value. With very minimal effort, you are able to have a cohesive view into your security posture on one or multiple cloud accounts, particularly if you are dealing with multicloud. If you have Azure and AWS deployments, you might have multiple subscriptions in Azure and usually multiple accounts in AWS. You may even be doing some GCP work (around Google Cloud Platform). It's very difficult to manage a common set of policies, even less reporting, across multiple subscriptions, accounts, and cloud environments. What BMC Helix Cloud Security does is provide a unified view or single pane of glass as to your baseline. Then, it also facilitates the ability for Level 1 or 2 operations support to take action and report on security vulnerabilities."
"The features that I've found most valuable are its container security aspect. I also like its vulnerability management tools."
"The cool feature of Helix Cloud Security is that you can do all that — understand and remediate issues — in one dashboard, based on the different policies that are available for security, out-of-the-box."
"Prisma Cloud's monitoring features such as the compute compliance dashboard and the vulnerability dashboard, where we can get a clear visualization of their docker, have also been valuable. We can get layer-by-layer information that helps us see exactly where it's noncompliant. They update the dashboards quite frequently."
"My favorite feature is the CWPP module. We can define various kinds of rules for vulnerabilities, incidents, or suspicious activities."
"Prisma Cloud has enabled us to take a very strong preventive approach to cloud security. One of the hardest things with cloud is getting visibility into workloads. With Prisma Cloud, you can go in and get that visibility, then set up policies to alert on risky behavior, e.g., if there are security groups or firewall ports open up. So, it is very helpful in preventing configuration errors in the cloud by having visibility. If there are issues, then you can find them and fix them."
"The most valuable feature of Prisma Cloud by Palo Alto Networks is the CSPM, which we use the most. Additionally, the investigation and alerts are useful, and the creation of queries."
"The CSPM and CWPP functionalities are pretty good."
"CSPM is the most valuable feature for any organization that runs its workloads in the cloud."
"We found it to be easy and flexible. We could easily configure it for our needs, and we could spread the Prisma Cloud platform to 16 countries without encountering any kind of problem."
"The most valuable feature is the closed VPN connection, which provides better performance than traditional VPN boxes. For example, let's say a user in New York State normally connects in the East, but if they travel to the UK, they can connect to the same portal, which automatically redirects to any VPN gateway. We can control traffic based on Active Directory groups instead of the user's IP. That means a user in New York can access his application based on his user ID and AD group access when he travels to the UK or anywhere else."
"The categorization of the results from the vulnerability assessment could be improved."
"The Automation tab is an add-on that doesn’t work properly. They provide a list of scripts that don’t work and I have asked support to assist but they won’t help. When running on various endpoints the script doesn’t work and if it does, it’s only a couple. There are a lot of useful scripts that would be beneficial to run forensics, event logs, and process lists running on the endpoint."
"We use PingSafe and also SentinelOne. If PingSafe integrated some of the endpoint security features of SentinelOne, it would be the perfect one-stop solution for everything. We wouldn't need to switch between the products. At my organization, I am responsible for endpoint security and vulnerability management. Integrating both functions into one application would be ideal because I could see all the alerts, heat maps, and reports in one console."
"One area for improvement could be the internal analysis process, specifically the guidance provided for remediation."
"It took us a while to configure the software to work well in this type of environment, as the support documents were not always clear."
"Scanning capabilities should be added for the dark web."
"Their search feature could be better."
"In addition to our telecom and Slack channels, it would be helpful to receive Cloud Native Security security notifications in Microsoft Teams."
"The UI could be more user-friendly."
"BMC Helix Cloud Security has room for improvement in terms of integrating its various features."
"I want the role-based security feature to be improved."
"Every organization out there doesn't rely on just one control body. They use FISMA control. They may use HIPAA, CIS, PCI, or SOX, then blend them. One of the things that is now in big demand for BMC Helix Cloud Security is content. That's the next journey in its lifespan, making it easier for the community to share and collaborate on content for security controls that can be measured and remediated."
"We've had some with issues connectors. The connectors have seemed to have caused a little bit of trouble, perhaps with the APIs trying to scan the environment. The only time I've had to reach out to tech support was for that. It seems it may not have been scanning correctly or I wasn't seeing data within a specific time. But we've set up a couple of connectors in the past couple of weeks and they actually scanned the AWS environment and we had data within about 10 minutes. It's working a lot faster and I think they're making improvements as they go."
"While the code security feature has undergone recent enhancements, there is room for improvement in terms of its cost module."
"We would like it to have more features from the risk and compliance perspectives."
"We are encountering issues with the new permissions required for AWS integration with Prisma."
"We'd like to have more native integration with clouds and additional security checks in the future."
"More documentation with real-world use cases would be helpful."
"The challenge that Palo Alto and Prisma have is that, at times, the instructions in an event are a little bit dated and they're not usable. That doesn't apply to all the instructions, but there are times where, for example, the Microsoft or the Amazon side has made some changes and Palo Alto or Prisma was not aware of them. So as we try to remediate an alert in such a case, the instructions absolutely do not work. Then we open up a ticket and they'll reply, "Oh yeah, the API for so-and-so vendor changed and we'll have to work with them on that." That area could be done a little better."
"Prisma is good about compliance, and their support is excellent, but they struggle with automation and integration. They need to stay on top of the newest types of connectors. How can you connect other applications and other tools in order for this to work cohesively? That's a challenge."
"When there are updates, whether daily, weekly, or monthly, it needs configuration or permission adjustments. There is no automation for that, which is too bad."
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BMC Helix Cloud Security is ranked 30th in Cloud Security Posture Management (CSPM) with 5 reviews while Prisma Cloud by Palo Alto Networks is ranked 1st in Cloud Security Posture Management (CSPM) with 82 reviews. BMC Helix Cloud Security is rated 8.0, while Prisma Cloud by Palo Alto Networks is rated 8.4. The top reviewer of BMC Helix Cloud Security writes "A highly scalable and straightforward solution with a knowledgeable support team". On the other hand, the top reviewer of Prisma Cloud by Palo Alto Networks writes "The dashboard is very user-friendly and can be used to generate custom RQL based on user requirements". BMC Helix Cloud Security is most compared with Red Hat Advanced Cluster Security for Kubernetes, VMware Aria Operations, Threat Stack Cloud Security Platform, Greenqloud qstack and CloudBolt, whereas Prisma Cloud by Palo Alto Networks is most compared with Wiz, Microsoft Defender for Cloud, Aqua Cloud Security Platform, AWS Security Hub and CrowdStrike Falcon Cloud Security. See our BMC Helix Cloud Security vs. Prisma Cloud by Palo Alto Networks report.
See our list of best Cloud Security Posture Management (CSPM) vendors and best Cloud Workload Protection Platforms (CWPP) vendors.
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