Broadcom DX Application Performance Management vs OpenText Business Process Monitoring comparison

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Executive Summary

We performed a comparison between Broadcom DX Application Performance Management and OpenText Business Process Monitoring based on real PeerSpot user reviews.

Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
772,679 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"I have found Broadcom DX Application Performance Management to be scalable.""We are using the on-premise and cloud versions of Broadcom DX Application Performance Management.""We use it to create dashboards and executive view dashboards, so our higher up managers can take a look and see where our application status stands.""CA APM is very scalable and used in a clustered environment because it supports more than its technical capacity.""We make custom dashboards for our development areas so they can understand how busy traffic affects their application with traffic. They can see how traffic directly affects their application in positive or negative ways.""We did the setup for a new datacenter, and that was pretty straightforward.""We are able to easily and quickly find some of the problems with the applications and coding, and some of the performance problems.""Gives us the ability to know how our application is performing in real-time."

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"The stability has been very good over the years.""Automates processes and allows reports and statistics to improve the speed at which changes and assets are managed."

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Cons
"Technical support needs to be more responsive and address support tickets more quickly.""What comes to mind when you speak of a room for improvement in Broadcom DX Application Performance Management is the infrastructure agent, but my company doesn't use it, so I can't say if it's really a problem or not, but it could be the container support or cloud support that could be improved in the solution. An additional feature I'd like to see in the next release of Broadcom DX Application Performance Management is for it to have one agent for cloud and one agent for legacy, with all features included.""Technical support is slow to respond and also asks redundant questions.""One of the challenges is agent releases. So as we employ agents, they are done relatively manually. A little bit of automating of agent release would be helpful.""They need to add support for new frameworks, or at least provide a broader guide/perspectives to add them to monitoring specific agents to retrieve metrics with thresholds as a reference to guide the customer as to where they must go to achieve this.""The APM SQL feature doesn't perform like we would like it to. I know that's a new feature with 10.5, so it may be one of those things that gets a little better, but it should run faster.""We need more capabilities to analyze the information that tools collects; for example, using artificial intelligence, or something like that.""The initial setup is complex."

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"The solution should offer better integration with other tools from a service management perspective.""Product documentation is lacking, and sometimes, incorrect. Having better documentation will allow business analysts and data center personnel to rely on the Micro Focus help desk less."

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Pricing and Cost Advice
  • "Depends on the size of the product you need."
  • "Althougth it is a bit expensive, it is really worth it"
  • "There is some research needed to determine licensing costs, based on the number of DataPower instances for the Nastel agent, for example."
  • "Negotiate a lot, but do not forget to buy the product because it is worth it."
  • "Pricing and licensing are not issues."
  • "On pricing, CA is very competitive. I think that's going to help in the long run."
  • "Setup costs are quite competitive relative to other solutions, and simpler."
  • "Dynatrace is the most expensive of these tools followed by AppDynamics which is "medium-expensive." CA APM is a bit lower in price than either Dynatrace or AppDynanics... In my opinion, if you can afford it, go for AppDynamics instead of CA APM."
  • More Broadcom DX Application Performance Management Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Scalability-wise, I rate the solution a nine out of ten...there is a very easy way to deal with it by adding more servers to the application.
    Top Answer:The pricing structure should be based on memory or CPU usage rather than the number of agents, as it makes the solution more expensive for us. The pricing structure is too high and becomes… more »
    Top Answer:The area of improvement is related to the areas of application onboarding and instrumentation, where the product has certain shortcomings. Broadcom needs to work on application instrumentation and the… more »
    Top Answer:Synthetic Monitoring is a very good capability as we can simulate the end-user interaction with the application and proactively we can discover issues before the real end users are impacted.
    Top Answer:Here are some ways that Micro Focus APM (RUM and BPM) can help you identify the root cause of application issues Real User Monitoring (RUM) collects data from real users as they interact with… more »
    Ranking
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    1,875
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    5
    Average Words per Review
    957
    Rating
    7.8
    Views
    456
    Comparisons
    369
    Reviews
    0
    Average Words per Review
    0
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    N/A
    Comparisons
    Also Known As
    DX APM, CA APM, CA NetQoS Performance Center, Wily Introscope, CA Wily APM, CA App Experience Analytics, CA AXA
    Micro Focus Business Process Monitor, HPE Business Process Monitor
    Learn More
    Overview

    Broadcom DX Application Performance Management is a cutting-edge next-generation APM that goes beyond the traditional aspects of what other APMs provide by offering fully integrated AIOPS (Artificial Intelligence for IT Operations) capabilities embedded in the solution. This enables Broadcom DX Application Performance Management better opportunities to detect anomalies faster, correctly anticipate behavior, and perform intuitive automatic corrective processes. The solution is able to provide comprehensive full stack end-to-end monitoring and deliver complete visibility and a nearly flawless user experience.

    Broadcom DX Application Performance Management Benefits

    Broadcom DX Application Performance Management has many valuable key features. Some of its most useful features include:

    • Improves visibility: Users gain complete 360-degree visibility with all applications, infrastructure, and end users in modern, traditional, and all cloud-based environments.
    • Continuous improvement: Intuitive automated feedback is provided throughout the entire software development lifecycle.
    • Scalability: The solution is easily scalable to the enterprise level with very easy to use administration.
    • Improved user experience: The solution provides intuitive dynamic insights concerning overall application performance and across the complete user journey.

    Broadcom DX Application Performance Management Features

    There are many benefits to implementing Broadcom DX Application Performance Management. Some of the biggest advantages the solution offers include:

    • Custom personalized dashboards: Users are able to create their own specific views based on unique task-driven individualized requirements. This allows for comprehensive intuitive cross-domain analysis of the entire ecosystem and application usage from both synthetic and real user perspectives.
    • Fast, straightforward deployment: The solution offers an automated, zero-touch deployment process that better facilitates the monitoring and discovery of cloud-based and container applications. 
    • Improved administration processes: Agent administration and overall lifecycle processes are simplified, making configurations, deployments, and upgrades very simple.
    • Intuitive analysis: The solutions AIOPS processes provide for inherent root-cause detection and anomaly discovery to diagnose potential issues or problems immediately.
    • Improved visibility: Presented views are task-relevant to facilitate improved group topologies, and time-based to display the impact of performance anomalies. 
    • Improved mapping: Relationship mapping enables users to visualize all aspects of the environment with options to deep dive across entire applications, network layers, and infrastructure. 
    • Application support: The solution has functionality with Java, .Net, PHP, Node.js, Docker, Kubernetes, AWS, Google Cloud, and more. 
    • Flexibility: The solution is available both on premises and as a SaaS.

    Reviews from Real Users

    “The most valuable feature of Broadcom DX Application Performance Management for me is transaction monitoring. “ A Peerspot user who is an Applications Engineer at a financial services firm.

    “The most valuable features are the low overhead, the ability to monitor production on 24/7 principle, the ability to decrease time to discover the point of failure in the IT infrastructure or the application environment in a short period of time, reporting for analyzing the performance of the application for improving the code optimizing process.” A.Jurisic, CEO at Pio Pet d.o.o.

    “What is most valuable about this solution is that it completely monitors code-level visibility. We benefit from this as we're able to capture any performance issues from an application, then raise and forward those issues to the applicable team more quickly.” S. Doddi, APM consultant at Tech Mahindra Limited 

    OpenText Business Process Monitoring is an Application monitoring software.

    Proactively and consistently monitor business processes to identify performance issues before they affect users.

    Review affected service level agreements.

    BPM provides consistent, predictable measurements that help you associate the business impact with its root cause.

    Sample Customers
    Lexmark, Intermountain Healthcare, National Australia Bank, BBVA Compass Bank, Innovapost, Dansk Supermarked Group, U.S. Cellular, Orange, Cetip
    United Airlines, Vodafone Ireland, TEB, The Australian Red Cross Blood Service
    Top Industries
    REVIEWERS
    Financial Services Firm38%
    Insurance Company13%
    Energy/Utilities Company11%
    Comms Service Provider9%
    VISITORS READING REVIEWS
    Financial Services Firm19%
    Computer Software Company15%
    Manufacturing Company12%
    Insurance Company6%
    VISITORS READING REVIEWS
    Manufacturing Company17%
    Computer Software Company14%
    Financial Services Firm14%
    Wholesaler/Distributor9%
    Company Size
    REVIEWERS
    Small Business16%
    Midsize Enterprise14%
    Large Enterprise71%
    VISITORS READING REVIEWS
    Small Business24%
    Midsize Enterprise8%
    Large Enterprise68%
    VISITORS READING REVIEWS
    Small Business24%
    Midsize Enterprise10%
    Large Enterprise67%
    Buyer's Guide
    Broadcom DX Application Performance Management vs. OpenText Business Process Monitoring
    May 2024
    Find out what your peers are saying about Broadcom DX Application Performance Management vs. OpenText Business Process Monitoring and other solutions. Updated: May 2024.
    772,679 professionals have used our research since 2012.

    Broadcom DX Application Performance Management is ranked 22nd in Application Performance Monitoring (APM) and Observability with 161 reviews while OpenText Business Process Monitoring is ranked 58th in Application Performance Monitoring (APM) and Observability. Broadcom DX Application Performance Management is rated 8.0, while OpenText Business Process Monitoring is rated 8.0. The top reviewer of Broadcom DX Application Performance Management writes "Provides efficiency in migration and DAW but requires a high level of administrator knowledge for configuration". On the other hand, the top reviewer of OpenText Business Process Monitoring writes "Stable with good performance visibility but is a discontinued product". Broadcom DX Application Performance Management is most compared with Dynatrace, AppDynamics, VMware Aria Operations for Applications, New Relic and BMC TrueSight Operations Management, whereas OpenText Business Process Monitoring is most compared with Dynatrace and AppDynamics. See our Broadcom DX Application Performance Management vs. OpenText Business Process Monitoring report.

    See our list of best Application Performance Monitoring (APM) and Observability vendors.

    We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.