We performed a comparison between BrowserStack and CrossBrowserTesting based on real PeerSpot user reviews.
Find out in this report how the two Functional Testing Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."BrowserStack's best feature is browser testing across different platforms, including mobile."
"It's helpful for me to test on different devices."
"We like the model device factory for iOS and Android devices."
"It is a stable solution. There's no lagging and jittering."
"I have found that BrowserStack is stable."
"The integration is very good."
"The product guides and resources are extensive and very helpful."
"The most valuable feature is that it provides parallel and cross-browser testing. It enables us to run tests on multiple browsers or devices simultaneously."
"CrossBrowserTesting allows us to test our site with real-world devices in real-world scenarios and find what we're missing."
"The screen shot portal is essential for an easy way to run tests across hundreds of browsers and retrieve screenshots which then indicate success or failure."
"Selenium Grid allows testing multiple platforms to insure functionality for most users."
"This solution helps lower the overhead cost associated with buying multiple devices."
"Video recording of the script running in a cloud server."
"When developing new pages that have questionable functionality or coding, we will often use CBT to test it in a browser. CBT works with our testing environment and development site."
"The ability to replay sessions is valuable for tracking down issues."
"At the moment, all our deploys depend on results of automation. If the tests are failing, then we know that something is wrong at the early stages of development."
"Sometimes BrowserStack is really slow and devices are not loading. it is really annoying and that's why we bought several newer devices because sometimes it's affecting us a lot."
"One of the biggest issues with BrowserStack is that if you don't have your network set up by the book, it's hard to get it to work with local desk machines."
"Customer support could be better. We tried to implement and explore this product with the vendor or reseller's help, but we haven't had any good response about the product."
"I would like to see clearer visibility."
"There is room for improvement in pricing."
"Adding better integration with frameworks, particularly testing frameworks like Robot, would be of more value to customers and make their jobs easier."
"While I was testing I was not 100% sure a that was properly mimicking the browsers or not. We had some issues with a browser, and the reason was the browser itself does not provide any support. If the local system does not provide any support, I think this was the problem. There should be better integration with other solutions, such as JIRA."
"Connectivity can sometimes mar the testing experience."
"A wider range of physical devices with more browser versions in the Selenium Grid would be great to insure users with out-of-date devices are able to interact with our sites."
"The five minute timeouts can cause irritation if you have just popped away to consult some supporting documentation."
"I have experienced some lagging issues, and it does not seem like all of the testing environments are configured the same."
"There should be more detailed training on CrossBrowserTesting."
"I have had quite a few issues trying to use a virtual machine to test our application on."
"We had some issues with the onboarding process and the cloud conductivity could improve."
"A problem that we are facing quite often is related to the network connection. Tests can fail if the remote CrossBrowserTesting's VM has connection problems. This happens mostly with browsers of Internet Explorer family which work on Windows OS."
"The speed connection in mobile devices could be improved, because sometimes the load time is uncertain."
Earn 20 points
BrowserStack is ranked 4th in Functional Testing Tools with 25 reviews while CrossBrowserTesting is ranked 28th in Functional Testing Tools. BrowserStack is rated 8.0, while CrossBrowserTesting is rated 9.0. The top reviewer of BrowserStack writes "Good in the area of automation and offers a high test coverage to users". On the other hand, the top reviewer of CrossBrowserTesting writes "Static screenshots are the feature most often used, because they are a simple method of detecting problems". BrowserStack is most compared with LambdaTest, Sauce Labs, Perfecto, Tricentis Tosca and Bitbar, whereas CrossBrowserTesting is most compared with Bitbar, Tricentis Tosca, LambdaTest and Automai AppVerify. See our BrowserStack vs. CrossBrowserTesting report.
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