BrowserStack vs CrossBrowserTesting comparison

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BrowserStack Logo
8,509 views|6,674 comparisons
100% willing to recommend
SmartBear Logo
1,182 views|880 comparisons
100% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between BrowserStack and CrossBrowserTesting based on real PeerSpot user reviews.

Find out in this report how the two Functional Testing Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed BrowserStack vs. CrossBrowserTesting Report (Updated: May 2024).
772,729 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"BrowserStack's best feature is browser testing across different platforms, including mobile.""It's helpful for me to test on different devices.""We like the model device factory for iOS and Android devices.""It is a stable solution. There's no lagging and jittering.""I have found that BrowserStack is stable.""The integration is very good.""The product guides and resources are extensive and very helpful.""The most valuable feature is that it provides parallel and cross-browser testing. It enables us to run tests on multiple browsers or devices simultaneously."

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"CrossBrowserTesting allows us to test our site with real-world devices in real-world scenarios and find what we're missing.""The screen shot portal is essential for an easy way to run tests across hundreds of browsers and retrieve screenshots which then indicate success or failure.""Selenium Grid allows testing multiple platforms to insure functionality for most users.""This solution helps lower the overhead cost associated with buying multiple devices.""Video recording of the script running in a cloud server.""When developing new pages that have questionable functionality or coding, we will often use CBT to test it in a browser. CBT works with our testing environment and development site.""The ability to replay sessions is valuable for tracking down issues.""At the moment, all our deploys depend on results of automation. If the tests are failing, then we know that something is wrong at the early stages of development."

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Cons
"Sometimes BrowserStack is really slow and devices are not loading. it is really annoying and that's why we bought several newer devices because sometimes it's affecting us a lot.""One of the biggest issues with BrowserStack is that if you don't have your network set up by the book, it's hard to get it to work with local desk machines.""Customer support could be better. We tried to implement and explore this product with the vendor or reseller's help, but we haven't had any good response about the product.""I would like to see clearer visibility.""There is room for improvement in pricing.""Adding better integration with frameworks, particularly testing frameworks like Robot, would be of more value to customers and make their jobs easier.""While I was testing I was not 100% sure a that was properly mimicking the browsers or not. We had some issues with a browser, and the reason was the browser itself does not provide any support. If the local system does not provide any support, I think this was the problem. There should be better integration with other solutions, such as JIRA.""Connectivity can sometimes mar the testing experience."

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"A wider range of physical devices with more browser versions in the Selenium Grid would be great to insure users with out-of-date devices are able to interact with our sites.""The five minute timeouts can cause irritation if you have just popped away to consult some supporting documentation.""I have experienced some lagging issues, and it does not seem like all of the testing environments are configured the same.""There should be more detailed training on CrossBrowserTesting.""I have had quite a few issues trying to use a virtual machine to test our application on.""We had some issues with the onboarding process and the cloud conductivity could improve.""A problem that we are facing quite often is related to the network connection. Tests can fail if the remote CrossBrowserTesting's VM has connection problems. This happens mostly with browsers of Internet Explorer family which work on Windows OS.""The speed connection in mobile devices could be improved, because sometimes the load time is uncertain."

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Pricing and Cost Advice
  • "This solution costs less than competing products."
  • "The price is fine."
  • "There are different licenses available that can be customized. You can select the features that you want only to use which can be a cost-benefit."
  • "BrowserStack could have a better price, but good things have a price."
  • "The price of BrowserStack is high."
  • "Compared to other solutions, BrowserStack is one of the cheapest."
  • "My company found the product's license to be very compatible with our budget, and we pay 5,000 to 10,000 per year for licenses."
  • "As for pricing, I can't provide a clear evaluation as I'm not directly involved in those discussions."
  • More BrowserStack Pricing and Cost Advice →

  • "The lowest price point is very reasonable. It is also useful if only one person in the company needs to check on the browser display."
  • "A few intermediary pricing options for small QA teams would be nice, e.g., unlimited screenshots, "as you need it" parallel tests, etc."
  • "CrossBrowserTesting offered the best value for its price."
  • "It is worth the pricing as the product is supported on multiple platforms and browsers."
  • "SmartBear offers bundles of products that work together."
  • More CrossBrowserTesting Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The product's initial setup phase was not very difficult.
    Top Answer:My company found the product's license to be very compatible with our budget, and we pay 5,000 to 10,000 per year for licenses.
    Top Answer:I haven't seen AI in BrowserStack, making it in an area where improvements are required in the product. Accessibility testing is an area of concern where improvements are required.
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    Ranking
    4th
    Views
    8,509
    Comparisons
    6,674
    Reviews
    14
    Average Words per Review
    372
    Rating
    8.0
    28th
    Views
    1,182
    Comparisons
    880
    Reviews
    0
    Average Words per Review
    0
    Rating
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    Overview
    BrowserStack is a cloud-based cross-browser testing tool that enables developers to test their websites across various browserson different operating systems and mobile devices, without requiring users to install virtual machines, devices or emulators.

    CrossBrowserTesting is a cloud testing platform that gives instant access to 1500+ different real desktop and mobile browsers for testers, developers, and designers.

    • Native debugging tools make manual testing easy to inspect and correct HTML, CSS, and JavaScript errors on any browser.
    • Take automated screenshots across multiple browsers at once, then compare side-by-side against historical test runs.
    Sample Customers
    Microsoft, RBS, jQuery, Expedia, Citrix, AIG
    St. Jude Children's Research Hospital, Accenture, Sony, Los Angeles Times, ADP, Verizon, T-Mobile, Wistia
    Top Industries
    REVIEWERS
    Computer Software Company55%
    Financial Services Firm18%
    Manufacturing Company9%
    Marketing Services Firm9%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Financial Services Firm14%
    Manufacturing Company8%
    Retailer7%
    REVIEWERS
    Financial Services Firm21%
    Healthcare Company14%
    Computer Software Company14%
    University7%
    VISITORS READING REVIEWS
    Computer Software Company19%
    Financial Services Firm13%
    Government10%
    Comms Service Provider6%
    Company Size
    REVIEWERS
    Small Business30%
    Midsize Enterprise26%
    Large Enterprise43%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise15%
    Large Enterprise67%
    REVIEWERS
    Small Business35%
    Midsize Enterprise22%
    Large Enterprise43%
    VISITORS READING REVIEWS
    Small Business24%
    Midsize Enterprise17%
    Large Enterprise60%
    Buyer's Guide
    BrowserStack vs. CrossBrowserTesting
    May 2024
    Find out what your peers are saying about BrowserStack vs. CrossBrowserTesting and other solutions. Updated: May 2024.
    772,729 professionals have used our research since 2012.

    BrowserStack is ranked 4th in Functional Testing Tools with 25 reviews while CrossBrowserTesting is ranked 28th in Functional Testing Tools. BrowserStack is rated 8.0, while CrossBrowserTesting is rated 9.0. The top reviewer of BrowserStack writes "Good in the area of automation and offers a high test coverage to users". On the other hand, the top reviewer of CrossBrowserTesting writes "Static screenshots are the feature most often used, because they are a simple method of detecting problems". BrowserStack is most compared with LambdaTest, Sauce Labs, Perfecto, Tricentis Tosca and Bitbar, whereas CrossBrowserTesting is most compared with Bitbar, Tricentis Tosca, LambdaTest and Automai AppVerify. See our BrowserStack vs. CrossBrowserTesting report.

    See our list of best Functional Testing Tools vendors.

    We monitor all Functional Testing Tools reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.