We performed a comparison between Cisco Secure Firewall and Cisco Umbrella based on real PeerSpot user reviews.
Find out in this report how the two Cisco Security Portfolio solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The initial setup was not complex."
"This solution helped us to identify the key areas where we need to focus to block traffic that is malicious to our organization."
"The greatest benefit for the organization is the confidence that we are secured."
"It has a good security level. It is a next-generation firewall. It can protect from different types of attacks. We have enabled IPS and IDS."
"You can also put everything into a nice, neat, little package, as far as configuration goes. I was formerly a command-line guy with the ASA, and I was a little nervous about dealing with a GUI interface versus a command line, but after I did my first deployment, I got a lot more comfortable with doing it GUI based."
"The integration and configuration were pretty straightforward."
"Once configured to suit your needs, these firewalls are rock solid appliances."
"The clusters in data centers are great."
"A single pane of glass saves time... This does have a lot of options available for us to see who's doing what, what trends, what errors. We can set up our alerting through it as well. It is definitely a great dashboard."
"Application performance has greatly improved and there are less operational issues. Productivity has been going up because we have less operational issues. Also, we have happy customers."
"Stability-wise, I rate the solution a nine out of ten...Cisco's support is better nowadays."
"Cisco Umbrella is such a solution and can be implemented very fast and easy. All that we must do is redirect the DNS registers in their routers, or the active directory service of the enterprise that are going to use in Umbrella services. If you buy the service now, in two hours you are protected by the service because it's very fast to put in service."
"Provides dependable DNS monitoring of external devices."
"Web proxy adds an effective layer for security."
"The most valuable features are the protection against ransomware and phishing."
"The insight into what our users are doing via Cisco Umbrella is valuable. Knowing that we're protecting our users as they leave our network is also valuable now because we've got more hybrid working."
"Cisco makes horrible UIs, so the interface is something that should be improved."
"The change-deployment time can always be improved. Even at 50 seconds, it's longer than some of its competitors. I would challenge Cisco to continue to improve in that area."
"It integrates with other security products from Cisco, but sometimes, there can be glitches or errors."
"I would like it if there was a centralized way to manage policies, then sticking with the network functions on the actual devices. That is probably the thing that frustrates me the most. I want a way that you can manage multiple policies at several different locations, all at one site. You then don't have to worry about the connectivity piece, in case you are troubleshooting because connectivity is down."
"This product is managed using the Firepower Management Center (FMC), but it would be better if it also supported the command-line interface (CLI)."
"Cisco Secure Firewall’s customer support could be improved."
"The most valuable features of the product are the VPN and the NextGen firewall features such as application control, URL filtering, etc."
"A feature that would allow me to load balance among multiple ISPs, especially since we have deployed it as a perimeter firewall, would be a great addition."
"I would like to see more integrability with other products."
"For us, as an MSP, the initial licensing changes were a roadblock, and they still could be a lot clearer. Specifically, it's an honor-based licensing system. We'd like it to be more specific to our traffic or our users so that we can make sure that the customer is paying for all their licensing."
"There are some situations where we would like to block things for specific user groups. I know that Umbrella does that, but it's not that easy.... when you want a specific task for specific rules and policies for user groups, you have to go three levels down in the menu, and it's hard to find where you do that task."
"Security, overall, can always be improved."
"I would like to see DLP integration in the next release of this solution."
"It needs better integration with external threat feeds to improve scoring."
"Having ready-to-go templates with best practices is definitely something that would be an improvement. Deployment, from day one, is something that definitely needs to be improved for Cisco customers."
"In my experience with Umbrella support, sometimes the response times take a bit more time than we would like... sometimes, if you go through email, it can take quite a while to get a response."
Cisco Secure Firewall is ranked 4th in Cisco Security Portfolio with 404 reviews while Cisco Umbrella is ranked 2nd in Cisco Security Portfolio with 108 reviews. Cisco Secure Firewall is rated 8.2, while Cisco Umbrella is rated 8.8. The top reviewer of Cisco Secure Firewall writes "Highlights and helps us catch Zero-day vulnerabilities traveling across our network". On the other hand, the top reviewer of Cisco Umbrella writes "Protects endpoints wherever they are, always pushing people to the right locations to avoid malicious intent". Cisco Secure Firewall is most compared with Fortinet FortiGate, Palo Alto Networks WildFire, Netgate pfSense, Meraki MX and Sophos XG, whereas Cisco Umbrella is most compared with Zscaler Internet Access, Microsoft Defender for Cloud Apps, Prisma Access by Palo Alto Networks, Palo Alto Networks DNS Security and Fortinet FortiGate SWG. See our Cisco Secure Firewall vs. Cisco Umbrella report.
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