We performed a comparison between Cisco Umbrella and Lookout based on real PeerSpot user reviews.
Find out in this report how the two Cloud Access Security Brokers (CASB) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature is the website protection capabilities because it prevents end-users from entering bad sites that potentially have malware or could be used for phishing."
"The integration features within, for example, the Cisco VPN product and the Umbrella module are valuable."
"It will protect, give you more robustness, and faster responses, compared to any firewalls or any of the proxy web servers."
"It has certainly saved us time. If we go and look at what's rejected on the requests from the hospital itself, it has saved about 5% or 6% time."
"Overall, it is a very good solution. It is a simple solution and very easy to set up."
"The most valuable feature is the ability to filter malware sites that could infect clients or allow them to download infected files."
"If it didn't have a single pane of glass, we would not be using it. The single pane of glass gives you a one-stop shop. It's like going to Home Depot. You find all your stuff there. You can see all your threats and your endpoints. It's a very important feature and makes things very simple."
"Umbrella, being one pane for managing, being all-encompassing, allows us to quickly go in, make a change, and it applies to either every location, if we want it to, or we can have policies in place that only apply to certain users or certain computers."
"The solution is stable."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"Cisco Umbrella should add some more documentation on proxies."
"It would be good to have more extensions to third-party products and a client for other device types."
"The product can be pretty expensive."
"Cisco Umbrella should introduce an on-premises device."
"The firewall capabilities could be better. Cisco is starting to introduce some layer 7 capabilities now, but there's still some room to grow. They should continue with the development of Umbrella so that it is a full-blown cloud-managed firewall solution."
"In my experience with Umbrella support, sometimes the response times take a bit more time than we would like... sometimes, if you go through email, it can take quite a while to get a response."
"One of the issues with Umbrella is as you get into endpoint detection and response, such as EDR point solutions, some of them will not integrate well with Umbrella. Sometimes when you want to use technology, such as Always On VPN, it will not work. There are some looming issues as one type of technology starts to crossover with Umbrella. That is the challenge and Umbrella should find a way to be more compatible with some of the endpoint response solutions that are coming out on the market."
"I would like for their support to be faster."
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
Cisco Umbrella is ranked 1st in Cloud Access Security Brokers (CASB) with 108 reviews while Lookout is ranked 12th in Cloud Access Security Brokers (CASB) with 5 reviews. Cisco Umbrella is rated 8.8, while Lookout is rated 7.2. The top reviewer of Cisco Umbrella writes "Protects endpoints wherever they are, always pushing people to the right locations to avoid malicious intent". On the other hand, the top reviewer of Lookout writes "Easy to use and setup". Cisco Umbrella is most compared with Zscaler Internet Access, Microsoft Defender for Cloud Apps, Prisma Access by Palo Alto Networks, Palo Alto Networks DNS Security and Infoblox Advanced DNS Protection, whereas Lookout is most compared with Check Point Harmony Mobile, Microsoft Defender for Endpoint, Zimperium, Microsoft Defender for Cloud Apps and Zscaler Internet Access. See our Cisco Umbrella vs. Lookout report.
See our list of best Cloud Access Security Brokers (CASB) vendors, best Secure Web Gateways (SWG) vendors, and best Secure Access Service Edge (SASE) vendors.
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