We performed a comparison between Citrix Virtual Apps and Desktops and Teamviewer based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Since Citrix appears to be more difficult to deploy, Teamviewer ultimately wins out in this comparison.
"Among the most valuable features is the Citrix Workspace, which allows us to drive that thin-client connection and the remote control/remote access capabilities. Those things have allowed us to connect an awful lot of people quickly from home and that's obviously helped during the pandemic."
"The architecture I built had a robust failover mechanism for the endpoints, and the interface was user-friendly."
"Citrix DaaS’s most valuable feature is the virtualization of applications and desktops."
"For the most part, overall stability is what you would expect."
"Security is a shining point of the Citrix Workspace. Citrix Virtual Apps and Desktops is a very robust solution when security is a concern. Furthermore, the content collaboration data-hosting that Citrix integrates with Virtual Apps and Desktops is among the best there is."
"Before we adopted a VDI storage solution, our customers' personal information was leaked. This happened a lot. But since we adopted a VDI solution, these kinds of issues have happened rarely."
"The tool helps me to connect with some apps of our company and resolve the tickets."
"We've been able to scale the environment quite nicely by using the Citrix Remote PC. I can't say enough about that. And because that relies on utilizing your existing hardware resources, and making those available as a part of your Citrix farm — with a second level of authentication and security pieces around it — we added some 4,000 workstations without an additional overhead or cost."
More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) Pros →
"The product is quite stable. The performance is good."
"The most valuable features of I use TeamViewer are the ease of access and frequent updates."
"TeamViewer has a good interface."
"The solution is very stable. We've never had a problem with it."
"It's pretty easy to use. Just key in an ID and password and connect. For meetings, just enter the meeting ID and connect."
"It was worth the investment. You can do file transfers and video calls with it. You can do a lot of copy paste stuff. E.g., if I have a file and want to place it on somebody's machine, I can just copy it off of mine and paste it right on their machine. I don't have to put it in a Dropbox account and have them log into it to pull it off. I can do all that right through TeamViewer. When you're looking at the TeamViewer screen, you think you are working on your own machine."
"There have been a couple of times with the handy remote access feature, where I have been asked for something at eight o'clock on a Thursday evening and it is on my desk machine, but I am driving back to my office. With TeamViewer, I can just stay at my home machine, connect to my work machine, and get the data needed without having to drive back across town."
"The implementation is quite straightforward."
"Our experience of Citrix Virtual Apps and Desktops is good, but the environment can become complex and difficult to manage at times."
"If anything could be improved, it might be some of the Director functionality, and some of the dashboard customization, or the overall Director customization."
"The visibility the solution provides across SaaS, hybrid, and multi-cloud environments, for user and application traffic, is also limited if you do not enable all the services and is based on which services you are utilising. Citrix provides end-to-end visibility based on their services you are utilising."
"The user profiles could use some improvement."
"Citrix should consolidate the multiple tools currently required into a single platform."
"Dependency on server virtualization after v7.x is an issue which I encountered in small environments."
"Citrix has to support all of the hypervisors including KVM and OpenStack KVM."
"They need to adapt more quickly to the latest additions to the Microsoft operating system. If Windows 10 comes out with a new version, there are compatibility issues and it takes them a lot of time to release an update."
More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) Cons →
"I would like to see TeamViewer support multiple platforms."
"Support for mobile devices from Linux has been missing since the Native client was rolled out. This was a nice option, especially when trying to walk somebody who was struggling to understand something on their phone."
"I am not sure about all the features of TeamViewer, but if they have no voice communication or file transfer features they should add them."
"We have a consultant that helps us do the virtual aspects of TeamViewer."
"I'm not sure if they provide good quality audio alongside screensharing."
"Considering the earlier versions of the product, I think TeamViewer used to slow down the systems."
"The solution could be improved by enhancing the use of the mobile version to be used on phones."
"They should release features such as Augmented Reality into both plain and standard versions of TeamViewer."
More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) Pricing and Cost Advice →
Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is ranked 3rd in Remote Access with 90 reviews while TeamViewer is ranked 1st in Remote Access with 85 reviews. Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is rated 8.4, while TeamViewer is rated 8.6. The top reviewer of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) writes "Flexible Deployment, reliable performance, and fast transmission speeds". On the other hand, the top reviewer of TeamViewer writes "Solid cross-platform remote control, but with kludgy central management and some serious feature issues on macOS". Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is most compared with Amazon Appstream, VMware Horizon View, Citrix Workspace, Amazon WorkSpaces and OpenText Exceed TurboX, whereas TeamViewer is most compared with TeamViewer Tensor, Microsoft Remote Desktop Services, Parallels Access, ISL Online and Zoom. See our Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. TeamViewer report.
See our list of best Remote Access vendors.
We monitor all Remote Access reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.