We performed a comparison between Citrix Web App and API Protection and F5 Silverline Managed Services based on real PeerSpot user reviews.
Find out in this report how the two Web Application Firewall (WAF) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I like the solution's simplicity compared to Citrix's on-prem solutions."
"The work balancing applications are the most valuable feature."
"Citrix is good for application protection."
"Citrix Web App API Protection allows you to enable a blocking mode"
"We have good customer support."
"The web application firewall which protects our services on the internet, and then of course services like our ability to provide high availability for the services we are offering are the most valuable features."
"The solution's technical support is good."
"The advantage of Citrix Web App and API Protection is just its graphic user interface for beginners. The solution is nothing special, but we have to use it for the corporation. Another advantage of Citrix Web App and API Protection is that we have our copy to test things and get the know-how of it."
"F5 technical support is really good."
"The initial setup is straightforward."
"The most valuable feature of F5 Silverline Managed Services is its cloud-native functionality and the high level of protection it provides."
"Its flexibility is the most valuable because it is a managed service. The good part is that you don't need to set it up. It just needs DNS routing, which is the easiest thing. Our client had Akamai for certain websites because they were using CDN features. They had NetScaler on the internal zone, F5 AWAFs on the data centers, and no WAF at all in the cloud. One of the main activities of the project was to move all these policies into a single WAF so that we could control and use that as a choke point. That exercise itself was very easy because it was a managed service and F5 Silverline Web Application Firewall does that for you. That's the best thing about F5 Silverline Web Application Firewall. It is easy to apply policies on-premises. If you have AWAF on-premises and you want to replicate some policies on F5 Silverline Web Application Firewall, other than the policies that it applies by itself, it is easy because you have a team that supports it. F5 Silverline Web Application Firewall works perfectly fine. It pretty much does everything that an Advanced WAF on-premises should do."
"The most important feature is that they have seven firewall protection, to protect our web servers."
"The most valuable features are the configuration and configuring the process."
"The product’s UI is easy to understand."
"We have a lot of businesses that we put behind this solution, and it has really helped us in terms of monitoring the logs and incidents."
"The user interface could be more friendly. Some wizards and other documentation for administrators, as well as some use cases, helps us to understand the solution."
"I am not an expert in this solution, but simplicity and user-friendly interfaces are crucial for me. I would appreciate advice from Citrix, particularly in the form of an interactive guide for API protection. It would be helpful if they could provide specific points and recommendations for cybersecurity, indicating areas that need attention or improvement. I find such interactive guidance valuable."
"Citrix Web App and API Protection could improve in the area of licensing"
"The setup was not simple."
"The solution's pricing is a big concern and should be improved."
"Security could be improved because then I can get rid of my Cisco firewalls. If they improve the security then I could run my security, my proxy, my firewalling and my SDN solution on one device instead of having to have multiple devices."
"An area for improvement in Citrix Web App and API Protection is for it to give real-time notifications and alerts. It would be practical if the solution warns you if there's an attack or if the load or traffic volume increases or decreases. An additional feature I'd like to see in Citrix Web App and API Protection is a prediction or artificial intelligence on what is happening, for example, attacks."
"The reporting is not so good. They don't have an application to connect the logs."
"There is a lot of room for improvement with their tech support. I am not sure F5 Silverline Managed Services can be classified as having tech support."
"We need to have support for cloud protection, which is not offered by this solution."
"F5 Silverline Web Application Firewall, being a new product in the market or comparatively related to a new product, currently supports less number of PoPs. They should introduce more PoPs. The current number of PoPs that they have is around 10 or 12, which is still relatively less as compared to 2,400 plus PoPs that Akamai offers. The user latency or the number of hops a user needs before reaching the actual web application is less in Akamai because it has its internal fabric to route the traffic. They need to spin up more data to increase its traffic handling capability. They can also include the bot detection capability, though it is a pretty advanced functionality. If they could include DataDome like functionality, that is, bot prediction, then F5 Silverline Web Application Firewall will be top-notch in the market."
"The product could be improved on the global load and the integration with the other solution like Cisco and Dell. As a representor of the operation, we prefer to have one platform which can accommodate all type of integration. We are also looking for more improvements in the security policy configuration."
"The price of F5 Silverline Managed Services could be better."
"I just hope the price can be cheaper."
"F5 Silverline Managed Services can improve by reducing the price."
"You need to have Linux knowledge in order to use the shell."
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Citrix Web App and API Protection is ranked 18th in Web Application Firewall (WAF) with 11 reviews while F5 Silverline Managed Services is ranked 20th in Web Application Firewall (WAF) with 14 reviews. Citrix Web App and API Protection is rated 8.0, while F5 Silverline Managed Services is rated 7.6. The top reviewer of Citrix Web App and API Protection writes "Affordable, provides advanced features, and protects applications". On the other hand, the top reviewer of F5 Silverline Managed Services writes "It is flexible and lets you easily apply policies, but it needs to support more PoPs". Citrix Web App and API Protection is most compared with F5 Advanced WAF, Azure Front Door, Fortinet FortiWeb, AWS WAF and Akamai App and API Protector, whereas F5 Silverline Managed Services is most compared with Cloudflare, Arbor DDoS, AWS WAF, Microsoft Azure Application Gateway and F5 Advanced WAF. See our Citrix Web App and API Protection vs. F5 Silverline Managed Services report.
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