We compared Commvault Complete Data Protection and NetApp Cloud Volumes ONTAP across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Comparison Results: Commvault has a more intricate setup process, but once implemented, it is commended for its simplicity and user-friendly interface. It provides a wide range of recovery options and integrates well with various storage platforms. Conversely, NetApp Cloud Volumes ONTAP has a straightforward setup and is highly regarded for its integration capabilities with both on-premises and cloud environments. It offers features like cloud backup and data replication between different cloud providers. However, it receives mixed feedback regarding customer support and is considered costly by certain users.
"We now have the capability to recover a virtual machine without relying on the NFS system, but instead are able to use certain features provided by Commvault."
"It has significantly reduced the amount of manual work required to manage our backup operations. We're going from an on-prem to a non-on-prem, we're all doing nonsolutions. So we really can't compare it against anything else."
"It helped us reduce the number of servers that are required for a stable operation."
"This solution gives me the full insight without having to use other products, metrics, or reporting tools."
"The Commvault Complete Data Protection interface is straightforward to use."
"The user interface is very easy to navigate."
"Scalability, as well as stability, are a couple of important parts of this solution."
"Restoring is very fast. In testing, I did a restore for a single item from a mailbox. Within a minute, I had the message back in my mailbox. So, it didn't take hours or days. Obviously, there will be a limit. If we suddenly go into DR and have to restore five terabytes of emails for people, then it will take a couple of days, which would be acceptable. For general usage, where we have to do the odd restore, we have never had issues. It happens within minutes."
"CVO gives us the ability to access data as quickly as possible, which is critical because of the mission set we handle. Some things cannot wait. For example, we tried having the data in the cloud itself, but it took too long for us to retrieve it from cold or deep storage. If we have it ONTAP or on-prem, it's so much easier to pull it within minutes."
"The good thing about NetApp is the features that are available on the cloud are also available on-premises."
"The initial setup was straightforward. We started with a small pilot and we then moved to production with no downtime at all."
"This solution has made everything easier to do."
"The solution’s unified file and block-storage access across our infrastructure is invaluable. Without it, we can't do what we do."
"Lastly, the API and web services are fairly good. That is an important feature too. We write some code to do different things. We have code that runs to make sure that everything is being backed up as we say it is and we try to also detect places where we may have missed a backup."
"I like how you can easily pair on-prem with the cloud and the cloud backup feature. I like the whole integration with on-prem and the cloud for SnapMirror relationships."
"Another feature which gets a lot of attention in our environment is the File Services Solutions in the cloud, because it's a completely, fully-managed service. We don't have to take care of any updates, upgrades, or configurations."
"The setup was a little bit difficult for a non-IT person like me. My OneDrive is protected by multifactor authentication, and to get the backup to begin behind that multifactor authentication took a little bit of almost customized support, even though I was following the instructions and the videos. That process could have been easier."
"Endpoint backup."
"The initial setup was complicated."
"They need to improve when it comes to large, video file archiving. They're good, but they have not met my expectations as a customer in this area."
"In an upcoming release, the reports could be better."
"I would like to see some of the code execute a little bit better when I add new licenses and assign licenses to users. I'd like to see that information update a little quicker."
"If I were to ask them to work on something, it would be the fidelity of the alerts that occur. They should tell me if it is a real event or not. It is easy for it to identify that something hit it but give me more information. They can build AI into the engine so that I get better output from an alert to tell me if I should really be interested in that or not."
"Getting my guys the right access has a learning curve. Sometimes, it is, "Oh, okay. I think I got it for you." Then, they say, "Oh, nope. I logged in but I can't see this." Then, it is, "Okay, hold on. Give me a second. Let me change that. Okay, it's this one." That learning curve has probably taken a little bit longer than some simpler things. So, Metallic has some granularity, and as a systems administrator, I appreciate that. At the same time, I also realize that I have to learn it."
"We have used technical support. As long as they don't call me at four o'clock in the morning to tell me that a drive failed and they are sending me another one, I like it. They have a tendency to do that."
"I would like NetApp to come up with an easier setup for the solution."
"I'm very happy with the solution, the only thing that needs improvement is the web services API. It could be a little bit more straightforward. That's my only issue with it. It can get pretty complex."
"I would like to see them improve the perspective of start and search in the panels. This would allow for better visualization of the contents that are captured in the tool."
"In terms of improvement, I would like to see the Azure NetApp Files have the capability of doing SnapMirrors. Azure NetApp Files is, as we know, is an AFF system and it's not used in any of the Microsoft resources. It's basically NetApp hardware, so the best performance you can achieve, but the only reason we can't use that right now is because of the region that it's available in. The second was the SnapMirror capability that we didn't have that we heavily rely on right now."
"They definitely need to stay more on top of security vulnerabilities. Our security team is constantly finding Java vulnerabilities and SQL vulnerabilities. Our security team always wants the latest security update, and it takes a while for NetApp to stay up to speed with that. That would be my biggest complaint."
"The key feature, that we'd like to see in that is the ability to sync between regions within the AWS and Azure regions. We could use the cloud sync service, but we'd really like that native functionality within the cloud volume service."
"One difficulty is that it has no SAP HANA certification. The asset performance restrictions create challenges with the infrastructure underneath: The disks and stuff like that often have lower latencies than SAP HANA itself has to have."
Commvault Cloud is ranked 2nd in Cloud Backup with 104 reviews while NetApp Cloud Volumes ONTAP is ranked 10th in Cloud Backup with 60 reviews. Commvault Cloud is rated 8.6, while NetApp Cloud Volumes ONTAP is rated 8.8. The top reviewer of Commvault Cloud writes "Provides excellent visibility and helps reduce costs and time". On the other hand, the top reviewer of NetApp Cloud Volumes ONTAP writes "Its data tiering helps keep storage costs under control". Commvault Cloud is most compared with Veeam Backup & Replication, Rubrik, Veeam Backup for Microsoft 365, Azure Backup and AWS Backup, whereas NetApp Cloud Volumes ONTAP is most compared with Azure NetApp Files, Amazon S3, Amazon EFS (Elastic File System), Google Cloud Storage and Red Hat Ceph Storage. See our Commvault Cloud vs. NetApp Cloud Volumes ONTAP report.
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