We performed a comparison between Commvault Cloud and OpenText Data Protector based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Commvault provides data protection. Their engine is ransomware-agnostic so ransomware doesn't compromise our backup data. Therefore, we can rely on their data protection to recover and back up our production system."
"Commvault can perform a backup no matter where you are, and it takes a backup every four hours. No matter when you come to the office, it'll take a backup if you're connected to the internet and check the system for online availability."
"The most valuable feature of Metallic is its flexibility and user-friendly."
"Scalability, as well as stability, are a couple of important parts of this solution."
"The product alerts the security team about threats."
"It helped us reduce the number of servers that are required for a stable operation."
"Complete Data Protection is convenient because you can manage various types of databases, and it's pretty easy to set it up."
"Technical support is great."
"I like that Micro Focus keeps a separate catalog of our data."
"The normal file system backup is easy to manage, and our success rate is quite high."
"It's user-friendly and not overly complicated to configure."
"The most valuable feature is the capability to back up our SQL server."
"It is a traditional backup model. If you talk about file server and the official Windows database, it's a stable product."
"The initial setup was relatively easy."
"The solution is easy to use."
"The most valuable feature of Data Protector is its integration with VMware. A lot of software these days integrates with VMware, and you can run some of these things on virtual machines. You can even have your backup manager running on a virtual machine and use physical managers to move data around. Their VMware integration isn't too bad, but Commvault has that feature, and many other backup products do."
"The navigation of it needs improvement in terms of the UX. The product itself, it works as expected. It's all user experience and user interface improvements that could be made and it could be made a little more consumer-friendly."
"Compared to Rubrik, MongoDB Data Protector, and NetBackup, Commvault is better. The licensing team was quite tricky recently because they stopped the unlimited files for that license. Commvault made a bank of 500GB only, a node-based license can take it, which is disappointing. Reporting needs to be more granular. Also, there should be a showback of data being backed up, and the backup cost to share the cost internally with the department."
"The initial installation is straightforward and took approximately two days. However, the process could be more simple."
"We get an alarm if a lot of files are deleted, for example. That could look like ransomware, even if it is not."
"The retention log feature could be an issue for us and can be improved. The backup schedule can also be better in terms of how you set it up."
"Commvault could benefit from increased automation to streamline processes and enhance predictability."
"Commvault has two management dashboards. The first is the CommCell Console, which is Java-based, and the second is Command Center. We don't always find all the features we need in the Command Center and we need to go through the Java console, and sometimes features are only on the Java console."
"Our main pain point is that some of our hardware is old. For example, the SSD disks for our application database are slow. It's hard to avoid a slowdown in our environment because the size of our backups is growing every year. If you're growing and don't upgrade the environment, you will see slower backups and restores. You must enhance the environment if you are growing."
"It has a lot of undeveloped functions like window searching and patent searching, and within the main backup processes like VMware and Microsoft Exchange. It's completely not user-friendly, and it has no built-in antivirus software. In my opinion, Micro Focus Data Protector is not an enterprise level solution."
"The solution is not intuitive enough. I think they should work on the user experience and the graphical interface. These can be a lot better."
"The technical support is poor and should be improved."
"The graphical interface needs to be improved."
"In SAP restoration, we faced issues with changing the SIDs and changing the path for every backup object. It is quite a lengthy process to do that."
"It can occasionally be inaccurate in its backup/recovery time estimates."
"Other tools seem to be easier to use."
"We faced some certification issues after we upgraded to version 10.2."
Commvault Cloud is ranked 3rd in Backup and Recovery with 104 reviews while OpenText Data Protector is ranked 24th in Backup and Recovery with 100 reviews. Commvault Cloud is rated 8.6, while OpenText Data Protector is rated 7.6. The top reviewer of Commvault Cloud writes "Provides excellent visibility and helps reduce costs and time". On the other hand, the top reviewer of OpenText Data Protector writes "User-friendly, competitive, agent-based, and easy to manage". Commvault Cloud is most compared with Veeam Backup & Replication, Rubrik, Veeam Backup for Microsoft 365, Azure Backup and Zerto, whereas OpenText Data Protector is most compared with Veeam Backup & Replication, Veritas NetBackup, HPE StoreOnce, Symantec Data Loss Prevention and Forcepoint Data Loss Prevention. See our Commvault Cloud vs. OpenText Data Protector report.
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