We performed a comparison between Control-M and IBM BPM based on real PeerSpot user reviews.
Find out in this report how the two Process Automation solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The scheduling and management were really good. Monitoring was also better. It had a good visual presentation. It showed me charts and all such things. It was really good on that side."
"The pressure on our operations and our maintenance has been reduced."
"Most valuable feature would be the ability to detect and notify when a process has not completed successfully."
"The integration with ServiceNow is good. When a job ends and there are problems with it, we automatically open an incident in this platform, and the number of the incident is forwarded to Control-M. This means that we have a record of it with the log of the job."
"The File Transfer component is quite valuable. The integration with products such as Informatica and SAP are very valuable to us as well. Rather than having to build our own interface into those products, we can use the ones that come out of the box. The integration with databases is valuable as well. We use database jobs quite a bit."
"Control-M has enabled true enterprise batch automation, which combined with the other BMC Control products on our mainframe platform, allows us to run a 24/7 site with the lights out."
"If a job fails, that development team is notified right away, which improves reliability. Previously, it was on the operators to notify the developers that their job failed, erred, or aborted. Now, it's all automated."
"Monitoring is a valuable aspect of it. The monitoring tool is very good, and it is easy for expert and entry level users to use on a short notice."
"Some of the features that I like the most are team management and process performance. They are both very useful and very powerful with regard to the workflow."
"It helps maintain, and in many instances, lower costs, as well as to maintain those costs, keeping them stable."
"We have automated processes with IBM BPM and DocuSign. Its valuable features include low-code, timer, etc. It makes it simple to implement the products. We generate reports using the solution."
"The system integration layer is valuable because this enables an organization to create a single point where all the key organizational master data is held in different IT applications across different functions, that can be accessed and updated."
"The most valuable feature for the organization is the Document Store."
"IBM BPM is stable."
"It makes the company business processes work more efficiently."
"We use it for automating certain processes which previously took a lot of time for agents to set up different products for customers. They would have to enter a lot of different systems. This has now mostly been automated."
"Consider adding a mobile application for remote management."
"After we complete FTP jobs, those FTP jobs will be cleared from the Control-M schedule after the noon refresh. So, I struggle to find out where those jobs are saved. Then, we need to request execution of the FTP jobs again. If there could be an option to show the logs, which have been previously completed, that would help us. I can find all other job logs from the server side, but FTP job logs. Maybe I am missing the feature, or if it is not there, it could be added."
"There is definitely room for improvement. Version 9.0.20 actually comes with a web-based interface, but there are still a lot of things unavailable with it. There will eventually be more inclusions added into the web interface, but there is still a long way to go."
"I talked to Control-M guys back in October or November when they had a gathering here in Atlanta. We talked about not being able to go back in history in Helix Control-M for more than two weeks. We submitted a request for enhancement. They told us that they are working on it, and they are thinking of expanding that to 30 days. We would like to see it expand to 90 days, but they are working on it."
"The initial setup was complex, because I wasn't used to it."
"We develop software. More frequently, we are working with microservices and APIs, using our integration tool, MuleSoft. While Control-M is really a good tool to integrate with other tools, it is important for them to continue improving their microservices and API."
"They can improve their interface."
"The documentation could be improved, and I'd also like to see automatic upgrades."
"It is a really powerful tool, but its entry price is so high, which makes it a very exclusive club for who gets to use it. The thing that seemed to be the most intolerable was that you could put lots and lots of users on it, and it worked fine, but if you put lots and lots of developers on it, it sure seemed to have challenges. The biggest challenge was the development because of the Eclipse tool. It just seemed like irrespective of the development team that you put together, whether it had 10 or 50 people, you would end up having to reboot the development server throughout the day when you concurrently had lots of people hammering on the system. The development server just got sluggish. This was true for every project I was on. Once you got more than about five people working on the system at the same time, it would just get slower and slower during development work, and the only way to fix it was to reboot the server. It became just like a routine. Sometimes, we would reboot at lunch or dinner time, which is silly. After the cloud instances started rolling out, I never saw that again. That was probably the one big advantage of the cloud version. Instead of using an independent Eclipse-based process development tool, we moved to web-based process and design. The web-based tool definitely had greater performance than the Eclipse-based tool. I never got onto another project after that with 50 people, so I don't know how the performance is when you get a large team on it, but it definitely seems that the cloud design tool was a massive improvement."
"I have an interest around the robotic piece, and integrating that with the processes. I think that is certainly a good direction to be going."
"The debugging needs improvement. There is some confusion surrounding the debugging."
"We need process monitoring. It is somewhat complex to monitor all the processes which work."
"Finding errors and bugs on the system is not easy. We can't seem to use the events or logs to find them, so it makes it difficult to debug the system. They really need to work on their debugging features to make is much, much easier. It would improve the solution considerably and should be something they add in a future release."
"I would like to see a lot more case studies."
"It can definitely be improved in terms of performance and stability."
"I would like IBM to consider including AI-enabled process mining, robotic process automation, and very good OCR capabilities from the computer vision side."
Control-M is ranked 3rd in Process Automation with 110 reviews while IBM BPM is ranked 5th in Process Automation with 105 reviews. Control-M is rated 8.8, while IBM BPM is rated 7.8. The top reviewer of Control-M writes "We have seen quicker file transfers with more visibility and stability". On the other hand, the top reviewer of IBM BPM writes "Offers good case management and its integration with process design but there's a learning curve". Control-M is most compared with AutoSys Workload Automation, IBM Workload Automation, Rocket Zena, Automic Workload Automation and ESP Workload Automation Intelligence, whereas IBM BPM is most compared with Camunda, Appian, Pega BPM, IBM Business Automation Workflow and Apache Airflow. See our Control-M vs. IBM BPM report.
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