We compared CrowdStrike Falcon and Fortinet FortiEDR based on our user's reviews in several parameters.
CrowdStrike Falcon is praised for its strong threat detection capabilities, advanced technology, and effective incident response, with user-friendly interface and proactive threat hunting. Fortinet FortiEDR offers advanced threat detection, efficient security, and seamless integration, with emphasis on improving user interface and usability. CrowdStrike Falcon focuses on real-time monitoring, while Fortinet FortiEDR highlights flexible deployment options and scalability.
Features: CrowdStrike Falcon stands out for its robust threat detection, advanced machine learning, and proactive threat hunting capabilities. Fortinet FortiEDR excels in advanced threat detection, efficient endpoint security, and flexible deployment options with scalability.
Pricing and ROI: The setup cost for CrowdStrike Falcon is described as straightforward and hassle-free, requiring minimal effort. Users appreciate the flexible and customizable licensing options. Meanwhile, Fortinet FortiEDR also offers a straightforward setup process with minimal effort required. Customers are satisfied with the flexibility and options provided for licensing., CrowdStrike Falcon delivers significant ROI with improved cybersecurity and threat detection capabilities, while Fortinet FortiEDR also provides positive ROI according to user feedback.
Room for Improvement: CrowdStrike Falcon could improve its user interface, reporting capabilities, integration options, detection accuracy, customer support, and system performance. Fortinet FortiEDR could benefit from enhancements in its user interface, setup process, documentation, training resources, reporting capabilities, and dashboards.
Deployment and customer support: The reviews for CrowdStrike Falcon indicate that the duration to establish the tech solution varies among users, with some taking three months for deployment and others only needing a week for setup. In contrast, Fortinet FortiEDR has users reporting either three months for deployment and an additional week for setup or just one week for both., Users highly praised the customer service of CrowdStrike Falcon, finding the team responsive, knowledgeable, and reliable. On the other hand, customers expressed satisfaction with Fortinet FortiEDR's customer service, noting excellent assistance and guidance.
The summary above is based on 70 interviews we conducted recently with CrowdStrike Falcon and Fortinet FortiEDR users. To access the review's full transcripts, download our report.
"The malware protection is the most valuable feature of CrowdStrike Falcon."
"It provides very good protection and the ability to crosscheck environments."
"This solution has made the lives of the IT staff much easier, compared to the previous one."
"The stability is good; we haven't experienced any glitches or bugs."
"Falcon's best feature is its detection and blocking of threats."
"This solution consistently releases improvements. They have communicated their next two years of development which is powerful and covers all of our needs."
"The most valuable features in CrowdStrike Falcon are the full EDR with antivirus, hunting, reporting, and RTR remote control."
"The CrowdStrike Falcon agent is very lightweight. Users never complain about their PCs getting stuck and things like that."
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"The product detects and blocks threats and is more proactive than firewalls."
"he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features."
"Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"CrowdStrike should add support for ransomware protection."
"Too many false positives."
"Sometimes CrowdStrike changes the GUI, and they need to be better at informing us and providing guidance concerning that."
"The product could be more accurate in terms of performance."
"I've found that CrowdStrike's technical support could benefit from increased technical expertise."
"It can be expensive depending on the features you select."
"The detection time has room for improvement."
"They offered a white glove service that was extremely costly. When we got into it, we saw it was relatively easy. If I was being nitpicky, I'd say that I don't like being sold something that's unnecessary. That's the only downside I've seen to the solution."
"The SIEM could be improved."
"The solution should address emerging threats like SQL injection."
"It takes about two business days for initial support, which is too slow in urgent situations."
"Cannot be used on mobile devices with a secure connection."
"Making the portal mobile friendly would be helpful when I am out of office."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"ZTNA can improve latency."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
CrowdStrike Falcon is ranked 3rd in Endpoint Detection and Response (EDR) with 107 reviews while Fortinet FortiEDR is ranked 13th in Endpoint Detection and Response (EDR) with 30 reviews. CrowdStrike Falcon is rated 8.8, while Fortinet FortiEDR is rated 8.0. The top reviewer of CrowdStrike Falcon writes "Easy to set up with good behavior-based analysis but needs a single-click recovery option". On the other hand, the top reviewer of Fortinet FortiEDR writes "A proactive solution that works as a proactive upgrade from a firewall". CrowdStrike Falcon is most compared with Microsoft Defender XDR, Darktrace, Microsoft Defender for Endpoint, Trend Micro Deep Security and VMware Carbon Black Endpoint, whereas Fortinet FortiEDR is most compared with Fortinet FortiClient, Microsoft Defender for Endpoint, SentinelOne Singularity Complete, Cortex XDR by Palo Alto Networks and ESET Endpoint Protection Platform. See our CrowdStrike Falcon vs. Fortinet FortiEDR report.
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