We performed a comparison between CrowdStrike Falcon and Trend Micro ServerProtect based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Fortinet is very user-friendly for customers."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"The product detects and blocks threats and is more proactive than firewalls."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"This is stable and scalable."
"Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution."
"Forensics is a valuable feature of Fortinet FortiEDR."
"It is stable and scalable."
"Probably the most valuable thing to me is the real-time response piece. The fact that I can connect to an endpoint as long as it is on the Internet, no matter where it is globally. I can remove files from the endpoint, drop files on the endpoint, stop processes, reboot it, run custom scripts, and deploy software. Pretty much no other tool can do all that."
"Its integration capability is valuable. It integrates easily with any OS."
"Scalability hasn't been an issue for us."
"The most valuable feature of CrowdStrike Falcon is crowdsourcing intelligence."
"It seems to do a pretty good job of protecting the host. It offers good insights that it gives you when it has a detection. It's pretty incredible."
"The feature that I find to be the most valuable, is being able to look at the system analysis and being able to baseline what is installed on the system."
"The solution can scale easily."
"CrowdStrike Falcon is effortless to use, and it's a cloud-specific platform. You only need to deploy the light agents on the licensed endpoints, and you're ready to work. Your dashboards will tell you the number of the endpoints being protected and the incidents. There are also incident dashboards with alerts that will tell you about the details."
"Performance is very good."
"Virtual Batching and the intelligent anti-malware components are valuable security tools."
"I use this solution for data blocking, software protection, and frame protection."
"The most valuable features are the anti-malware and antivirus capabilities."
"It helps us quickly address potential issues and provides us with valuable insights."
"Able to quarantine any malware."
"It can be managed from the cloud."
"Technical support was perfect."
"It takes about two business days for initial support, which is too slow in urgent situations."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"The dashboard isn't easy to access and manage."
"We find the solution to be a bit expensive."
"The SIEM could be improved."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"It does take more time to scan than other solutions."
"Some of Falcon's features are a bit pricey."
"In a future release, I would like to see more integrations for data breaches and security features."
"CrowdStrike should add support for ransomware protection."
"Crowdstrike Falcon XDR can improve the integration. There are some locks on the cloud to on-premise integrations."
"Forensic controls have room for improvement."
"A year and a half ago or more, if you put in a support request by email, then it wasn't timely addressed. It could be a day to three days before you received a response, which was a bit frustrating. There was a lot of customer feedback around this issue, which has been greatly refined."
"An improvement would be to extend support to legacy and unsupported servers."
"We found that when we push Trend Micro from the console to our client's PCs, we need to manually restart the PC. I have 500 users and the manual input is time-consuming."
"Notifications are not very good with Trend Micro."
"Could include additional features such as an intrusion prevention system."
"I would like to see SMS notifications sent as alerts, in case we do not have access to our email."
"The endpoint protection could always be stronger."
"No built-in vulnerability scanner for management solutions."
"There are a few areas of improvement. Despite its high performance, there are certain aspects related to the operating system that could be improved. Specifically, I find that the protection for certain actions requires more effort compared to other actions."
"Lacking analytics and a machine learning technique."
CrowdStrike Falcon is ranked 3rd in Endpoint Protection Platform (EPP) with 107 reviews while Trend Micro ServerProtect is ranked 48th in Endpoint Protection Platform (EPP) with 13 reviews. CrowdStrike Falcon is rated 8.8, while Trend Micro ServerProtect is rated 7.8. The top reviewer of CrowdStrike Falcon writes "Easy to set up with good behavior-based analysis but needs a single-click recovery option". On the other hand, the top reviewer of Trend Micro ServerProtect writes "Ensures comprehensive protection, monitoring capabilities, and real-time insightful information". CrowdStrike Falcon is most compared with Microsoft Defender XDR, Darktrace, Microsoft Defender for Endpoint, Trend Micro Deep Security and VMware Carbon Black Endpoint, whereas Trend Micro ServerProtect is most compared with Cortex XDR by Palo Alto Networks, Microsoft Defender for Endpoint, SentinelOne Singularity Complete, Kaspersky Endpoint Detection and Response Optimum and Bitdefender GravityZone Enterprise Security. See our CrowdStrike Falcon vs. Trend Micro ServerProtect report.
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