We performed a comparison between CyberArk Identity and ForgeRock based on real PeerSpot user reviews.
Find out in this report how the two Access Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The tool is a very strong and valuable enterprise solution, particularly in ensuring the continuity of service."
"I found the solution to be stable."
"I like the RBAC (Role-Based Access Control). It basically involves defining various roles, and then simply assigning those roles to users."
"The user identification is simplified, and managing user privileges, whether adding or revoking them, is also quite straightforward when utilizing CyberArk SaaS."
"CyberArk Identity is a mature product."
"The user self-service program and the Office 365 provisioning service feature are the most valuable. It is a very easy and feature-rich solution that gives priority to the users and security."
"The solution helps with auditing, and monitoring, and integrates with Splunk for log analysis. User activity logs are captured in CyberArk Identity and sent to external tools like Splunk for analysis and monitoring."
"The setup, via cloud, is simple."
"ForgeRock has CIAM, which other products didn't have, and they have DevOps ready."
"Their access management solution, OpenAM, is most valuable because it meets the needs of a lot of users."
"The most valuable features are that it is easy to manage and it's stable."
"Installation and configuration are pretty easy for ForgeRock OpenIDM."
"The most valuable features of ForgeRock are social login and data protection."
"I like the way it is handling authentication and authorization."
"The solution integrates well and it is important for them to keep up with the current trends in the market quickly enough, and they have been doing a good job at it."
"ForgeRock products are customizable, and the out-of-the-box features are solid, too. I primarily use the OIDC compliance features. It's just a configuration. it's easy to set up and customize trees. We can add our own features if necessary. Banks and corporations have different standards and specific validations."
"The solution's difficulty in gaining skill sets should be improved because it's a vertical product."
"There is room for improvement in documentation. The documentation could be more specific about the changes needed to achieve specific goals."
"The product is not cheap, especially if you opt for an on-premise deployment requiring a complex server infrastructure. On the other hand, choosing the software as a service version simplifies infrastructure requirements but necessitates being online all the time."
"I'm not sure what needs improvement. It is a good platform."
"The OpenID features could improve in CyberArk Identity."
"In terms of general user feedback, the more security you put in front of a user, the more they complain. So usability and the user experience are always a challenge. So there's always room for improvement."
"They can include the Mobile Device Management (MDM) feature."
"In terms of a governance platform, it's worth noting that CyberArk doesn't offer a particularly strong one."
"Automatic Deployment needs improvement. it could be made easier."
"It should be a little bit easier to implement. It is user-friendly, but there is always scope for improvement."
"The user interface could be improved as it is cumbersome and outdated. It doesn't have a responsive UI."
"I find that it's quite expensive for just an open-source system. Support is quite expensive."
"The solution's deployment should be made easier."
"They should improve the solution by include reporting."
"ForgeRock is an open source solution and is available to everyone but it is not freeware. If you need support, you need a subscription for ForgeRock. Many of its functionalities need to be built up with the help of a consultant."
"The solution requires more simplified customization. However, part of the problem is my clients determining their own preferences. Technology can help and do many things, but you have to define your own policies to ensure that the solution or service works within those parameters. Helping customers understand their business and different processes is another issue not relating to the functionality of this solution."
CyberArk Identity is ranked 8th in Access Management with 18 reviews while ForgeRock is ranked 5th in Access Management with 27 reviews. CyberArk Identity is rated 8.2, while ForgeRock is rated 8.0. The top reviewer of CyberArk Identity writes "Allows Linux and Unix administrators to login with single password ". On the other hand, the top reviewer of ForgeRock writes "Governance and access management solution used for multi-factor authentication that is outdated with an unresponsive UI". CyberArk Identity is most compared with Microsoft Intune, CyberArk Privileged Access Manager, Microsoft Entra ID, Ping Identity Platform and SailPoint Identity Security Cloud, whereas ForgeRock is most compared with SailPoint Identity Security Cloud, Ping Identity Platform, Microsoft Entra ID, Auth0 and Symantec Siteminder. See our CyberArk Identity vs. ForgeRock report.
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