We performed a comparison between Darktrace and Datto Endpoint Detection and Response (EDR) based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Cisco, TitanHQ and others in Email Security."It also gives me good visibility because, with Defender, I'm using a Microsoft product to defend Microsoft products. The integration was really seamless and I have wide visibility because it picks up almost everything. Literally, I can see almost every activity that happens, from the e-mail to the workstation itself."
"Does a thorough job of examining email and URLs for malicious content."
"The deployment capability is a great feature."
"I would say that 90% of the spam and phishing attack emails get blocked right off the bat."
"The initial setup is straightforward. You just add the license, click it, and then you can set up the rules. It is quite simple."
"The product's scalability is good."
"Safe attachments, safe links, policies, and the ability to protect from zero-day threats are the most valuable features."
"The product is not resource-intensive."
"It is autonomous. So, it learns. It uses algorithms and AI to learn the common behavioral patterns on the network, and it is able to identify threats based on abnormal patterns."
"Technical support is helpful and responsive."
"It has helped the organization to detect any malware affecting the machines...The network monitoring and the email monitoring features are very valuable for us."
"The active threat dashboard is the most valuable feature of this solution."
"The solution can scale."
"We liked their approach to identifying intrusions or network anomalies using AI."
"The Dynamic Threat Dashboard is very nice, as it lists all of your threats and rates them, and then you can choose whether to investigate further."
"It is a stable solution without downtime."
"The most valuable feature of Datto EDR is the visibility of the endpoints."
"The insight that the solution provides is the most valuable aspect. The security scanning they do is excellent."
"Datto Endpoint Detection and Response is a perfect product for endpoint security."
"They have moved features from one console to another. Things have been moved around in the interface and it takes me time to find where certain features are."
"Microsoft Defender for Office 365 should be more proactive."
"One area for improvement is integration. For example, when it comes to external SaaS platforms, we were not able to get a lot of information on integrations with such apps for security and authentication."
"Microsoft should provide more documentation for users so they can self-educate. I would like to see more documentation for advanced security features."
"We need to be able to whitelist data at the backend."
"Microsoft wants its well-paying customers to finish testing some of its half-baked products, find bugs, and report bugs back to Microsoft's team, which is a little frustrating for those who have to manage it and roll it up to thousands of people across the organization."
"The phishing and spam filters could use some improvement."
"It would be better if it were more scalable. It depends on the architecture, but we would like to make it more scalable for both data centers."
"They just need to work on their price. In terms of features, we are trying to understand all the features that we have. We're still exploring everything that we have so that we can fully utilize it. At this point in time, it is not about the features. It is more about utilization. We're just trying to utilize everything to full capacity."
"Its documentation is not up to the mark. At times, I have a lot of trouble finding a solution. Even when I posted questions on the community chats, it took a lot of time for me to get answers. That's something that can be improved. Darktrace can focus on creating a more interactive community. If there are more people from Darktrace to focus on community chats, it would be better."
"I would like to see some additional enhancements."
"They just need to make it a little bit more accurate as far as their alerts are concerned. It does generate some false positives that you have to tune. You have to do a lot of tuning when you first get it because of the false positives, but once it is all tuned up and ready to go, it will do its thing from there."
"The solution can improve the reporting."
"The price point for the product was too high for what our possible use case could be."
"The initial setup is more complex and time-consuming than some solutions."
"I did not use the AI features because they should make it more user-friendly which would be a benefit. Additionally, the solution could integrate with more SIEM or SOAR tools."
"The deployment of the solution right now is terrible. We find it to be very bad. It could be improved enormously."
"The solution should allow the automation of playbooks."
"The solution could improve by having more deployment methods."
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Darktrace is ranked 12th in Email Security with 66 reviews while Datto Endpoint Detection and Response (EDR) is ranked 44th in Endpoint Detection and Response (EDR) with 3 reviews. Darktrace is rated 8.2, while Datto Endpoint Detection and Response (EDR) is rated 7.6. The top reviewer of Darktrace writes "Great autonomous support, offers an easy setup, and has responsive support". On the other hand, the top reviewer of Datto Endpoint Detection and Response (EDR) writes "Good security scanning, but has a complex setup and the stability isn't ideal". Darktrace is most compared with CrowdStrike Falcon, Vectra AI, SentinelOne Singularity Complete, Cortex XDR by Palo Alto Networks and ExtraHop Reveal(x), whereas Datto Endpoint Detection and Response (EDR) is most compared with SentinelOne Singularity Complete, CrowdStrike Falcon, Bitdefender GravityZone EDR, Huntress and Trend Vision One Endpoint Security.
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