We performed a comparison between Darktrace and Microsoft Exchange Online Protection (EOP) based on real PeerSpot user reviews.
Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Does a thorough job of examining email and URLs for malicious content."
"Defender enables us to secure all 365-related activity from a single place. It gives us visibility into everything happening in Outlook, protecting us against phishing and other email-based threats. Defender helps us detect any suspicious behaviors."
"Microsoft Defender for Office 365's most valuable features are safe attachments and safe links."
"It also gives the vulnerability status according to the versions you have selected. Let's say you have Google Chrome. It mentions the versions it has, and it updates. Within two hours of an update, it is reflected in the dashboard. That's really nice to have."
"The deployment capability is a great feature."
"The initial setup is straightforward. You just add the license, click it, and then you can set up the rules. It is quite simple."
"The risk level notifications are most valuable. We get to know what kind of intrusion or attack is there, and we can fix a problem on time."
"Defender for Office 365 has helped eliminate having to look at multiple dashboards and that is the aspect I like most about it. It is simpler, effective, and convenient. The users like the process efficiency."
"Artificial intelligence and machine learning functionalities are valuable."
"It is very stable and easy to use."
"I have found the automation and AI features to be valuable. If someone were to come in to the office at midnight and log in, Darktrace would flag it."
"The most valuable features of Darktrace are the tracing of unusual external emails and monitoring the local network."
"We are able to detect a lot of things, actually, and see what is happening in our network."
"The Antigena feature is most valuable. Once it learns your environment, Antigena can step in and block a denial of service attack, a ransomware attack, or just about anything that doesn't belong in the environment. It can detect any type of attack that hits the environment because it understands what normal looks like for the network. It is very useful for an autonomous response."
"It provides a comprehensive, detailed view of network activity and whatever is happening inside it."
"The ability to detect activity on the network is very useful to us. Even if it's not necessarily an illegal activity, if it is abnormal activity, it is able to detect it and notify us."
"Online Protection's most valuable feature is its admin interface."
"It is an easy solution."
"The most valuable features of Microsoft Exchange Online Protection are the EOP, ATP, safe links, fishing, and antispam."
"It is scalable."
"The most valuable feature of Microsoft Exchange Online Protection is the accidental release of information protection capabilities. Additionally, the solution is easy to use."
"What I like most about Microsoft Exchange Online Protection is its integration with Windows, so we have one central view for all alerts and incidents."
"It's all running in the backend, so it doesn't affect the app functionality."
"Microsoft EOP's most valuable feature is a shared mailbox."
"Microsoft Defender for Office 365 must improve the overall management style, including the GUI. It also needs to change the filters so that it is easy to whitelist and blacklist data."
"We need a separate license and we don't know how to get the license that is required."
"We noticed that from time to time, Microsoft's stability does have problems. Sometimes the service goes up and down. Sometimes they change without prior notice."
"The pre-sales cost calculations could be more transparent."
"About eight months ago, we started to measure the quantity of phishing and spam that we have been receiving, and it has been increasing a lot. That means that protection for our email is not as good as we were expecting."
"It would be better if it were more scalable. It depends on the architecture, but we would like to make it more scalable for both data centers."
"Microsoft Defender for Office 365 should be more proactive."
"The only thing they should improve is the licensing model. They should stop changing it. A year ago, the five features I mentioned were included in one product. Now, three of them are bundled into one product, and you have to pay extra for the other two. I don't mind paying extra, but I don't want them to change it every year or every six months. I need to know what I'm looking at and not worry about it next year."
"The solution would benefit from automation. Currently, you have to know what you are searching for."
"The solution could be easier to use."
"It can have more integration with orchestration or event management solutions. They can provide more knowledge or research information for analysts for investigating cases and detecting anomalies in networks."
"Needs to improve its collaboration with local partners."
"The solution can improve the reporting."
"The pricing model is a little too high and could be more flexible."
"The main portal needs improvement as it is difficult to use."
"I was under impression that Darktrace's automatic blocking would be an out-of-the-box feature, but we had to integrate it with our firewall to get it to block automatically. The salesperson should be upfront and explain that you need to integrate it with your network. I would also like to see more reporting on risk. Banks in my region want to see at a glance the risk level of various assets."
"The tool is not 100% stable."
"I would like to get reports about vulnerable connections from our clients with information about domains, public IPs, etc. That would be highly useful."
"Microsoft 365 Defender and EOP policies are stable with the proper license. However, with the basic policy, it's hard to say it's stable due to configuration limitations."
"Our company faces difficulty with Microsoft Exchange Online Protection (EOP) because it's too big, clunky, and difficult for a small client to implement quickly and easily."
"Performance and speed should continue to be improved."
"We would like the solution to have more in-built intelligence in the way that it reviews potential security risks, rather than our team constantly having to update the policies."
"The licensing can be on the expensive side, especially in the cloud space."
"It would be helpful for customers if Plan 1 features were included with EOP."
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Darktrace is ranked 12th in Email Security with 66 reviews while Microsoft Exchange Online Protection (EOP) is ranked 3rd in Email Security with 34 reviews. Darktrace is rated 8.2, while Microsoft Exchange Online Protection (EOP) is rated 8.2. The top reviewer of Darktrace writes "Great autonomous support, offers an easy setup, and has responsive support". On the other hand, the top reviewer of Microsoft Exchange Online Protection (EOP) writes "An effective email security solution that provides DLP, Safe Attachment, and Safe Links". Darktrace is most compared with CrowdStrike Falcon, Vectra AI, SentinelOne Singularity Complete, Cortex XDR by Palo Alto Networks and ExtraHop Reveal(x), whereas Microsoft Exchange Online Protection (EOP) is most compared with Proofpoint Email Protection, Cisco Secure Email, Fortinet FortiMail, Mimecast Email Security and AppRiver Email Security. See our Darktrace vs. Microsoft Exchange Online Protection (EOP) report.
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