We performed a comparison between Dynatrace and IBM Security QRadar based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Dynatrace is highly regarded for its advanced AI engine and ability to identify infrastructure automatically. It also offers session replay and impressive visualization features. QRadar users say the solution provides extensive information and helpful leads for locating pertinent data. QRadar stands out with its comprehensive network visibility and strong SIEM capabilities. Some Dynatrace reviewers feel the learning curve is a little steep, and the documentation could be clearer. Users say that Dynatrace should offer more security options and improve integration with other tools. QRadar could improve its rule deployment and lower its false positive rate. Users would also like expanded storage capacity, streamlined user management, and a more mature architecture.
Service and Support: Users generally found Dynatrace's customer service to be helpful and available, but some said that the response times and documentation have room for improvement. Some QRadar customers have had trouble connecting with knowledgeable support staff and experienced delayed responses.
Ease of Deployment: Dynatrace's setup is simple, efficient, and requires minimal technical configuration. It takes a few hours at most. QRadar's initial setup can be complex for users without expertise, and the difficulty may vary depending on the size of the data set.
Pricing: Users say Dynatrace is expensive. Some noted that the licensing model is complicated and not transparent. Some said they struggled to accurately predict the number of units needed. QRadar can be costly because users need to buy new hardware to upgrade.
ROI: Dynatrace users said the solutions saved them money and reduced downtime. QRadar delivers a high return on investment, improving security through its advanced user behavior analytics.
"It used to take a lot of time to troubleshoot. Now, we can actually see the logs anytime we want. I can just find the problem. It has improved performance from a time perspective."
"The Recorder for setting up a synthetic monitor is a really great tool for non-technical staff to be able to set up a monitor."
"The deployment configuration and everything is simple. It is not that complicated."
"The main benefit is being able to pinpoint problems."
"The most valuable feature is the 360-degree view for monitoring, infrastructure, and application worlds."
"Dynatrace helped us with root cause analysis of poor performing components of our applications."
"We have used PurePath data (response times) to improve and tune application performance."
"Dynatrace's new AI stuff really out shines its competitors. "
"QRadar shows very effective correlations. If you combine all the logins plus user behavior and the current intelligence, it gives a very good correlation for business. I think it reduces the false positives in user activity monitoring because there is a lot of social information to correlate with other data."
"We run 65 servers globally with just two people: an engineering person and me."
"There are other third-party plugins that we can use."
"It has a powerful GUI where you can put together your use cases, and don't have to write your own scripts."
"The solution is reliable."
"Search capabilities are sufficient for most tasks."
"The event collector, flow collector, PCAP and SOAR are valuable."
"The threat protection network is the most valuable feature, because when you get an offense, you can actually trace it back to where it originated from, how it originated, and why."
"We have had to resolve a lot of things and had a lot of issues with the tool."
"There continues to be some opportunity to expose the infrastructure from a broader reporting standpoint. Overall, the opportunity is in the reporting capability and the ability to more flexibly expose or pivot the data for deeper analysis. Oftentimes, the solution is good at looking narrowly at information, but when you want to broaden that perspective, that's where the challenges come in. At this point, it requires the export of data to external systems to do this."
"The products or company go through a rebrand/renaming about once a year, which creates some confusion with our customers."
"I do know that for the size of our organization, we're talking thousands of agents and hundreds of applications, it does get to the point where the servers themselves that house Dynatrace are at a point where, in some cases, they are just too big for one machine, since you have to have an entire application ecosystem all funnel into a single system."
"I do not like after 60 days or 90 days it gets aggregated to summary data. I would like to be able to analyze specific PurePaths after 30 days or 60 days with real numbers."
"It would be nice to get the AI piece into AppMon."
"Bring the interface to the same level as OneAgent."
"For the user, for the customer, they expect a solution to be not so expensive."
"The AI engine could be smarter."
"IBM QRadar has a margin for development, for out-of-the-box use cases. It can be enhanced with better support and automate the use cases for that."
"We have had problems with networking."
"In a future release, the solution could provide malware analysis."
"I would like to see more integration in place after the security lock."
"Each module requires a separate license and a separate cost."
"Ideally we would like a mobile version so that any alert that comes in will notify us in a mobile app, or by using SMS integration."
"QRadar needs a lot of fine tuning"
Dynatrace is ranked 4th in Log Management with 340 reviews while IBM Security QRadar is ranked 6th in Log Management with 198 reviews. Dynatrace is rated 8.8, while IBM Security QRadar is rated 8.0. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of IBM Security QRadar writes "A highly stable and scalable solution that provides good technical support". Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Azure Monitor, whereas IBM Security QRadar is most compared with Microsoft Sentinel, Splunk Enterprise Security, Wazuh, LogRhythm SIEM and Elastic Security. See our Dynatrace vs. IBM Security QRadar report.
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