We performed a comparison between Dynatrace and IBM SevOne Network Performance Management (NPM) based on real PeerSpot user reviews.
Find out in this report how the two Log Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Dynatrace has designed its agents to capture limited stack traces for each transaction executed."
"They have quick answers for scalability."
"The alerting mechanism where you get millions of dependencies analyzed, in one alert or "problem" as Dynatrace calls it."
"The Transaction Flow diagram and the class and meta level information, those are really key selling points in the automation for AppMon. Also, the meta level instrumentation and the dashboards that most of the people use in our organization."
"It provides us a reference for being able to go back and look at data at a certain point, analyze it, then determine if something was the root cause."
"The Dashboard is very useful, as you can monitor different parameters on the same screen."
"One of the most valuable features of Dynatrace is that it offers good visibility. It's better than other APM tools. You're not required to use a different technology when you have Dynatrace because it will work whether you're hosting it on Windows or Linux."
"The web dashboard is very simple to use."
"I like SevOne's network flow reporting."
"Data Insight reporting tool is the most valuable feature. They came up with it a couple of years ago. The most pleasing factor is the dark theme. You don't have a white background. It has templates that you can create for all kinds of reports that you can hit on the fly. It's much better printing of the reports. If you want to send PDFs to people, the reports are actually decent. Whereas for years, the old architecture of the PDFs was rubbish and even our customers said, "We have to manipulate your PDFs because they all have bad margin breaks. SevOne fixed that a couple of years ago with the new Data Insight. It's fantastic."
"We've had great feedback from our customers about SevOne support. They're willing to set up a remote session upon request. You have to go through three tiers of support with most vendors, and they ask a lot of screening questions before they will do a remote session. You need to spend a lot of time before an engineer will host a remote session to look at your problematic system."
"The most valuable feature is the NMS because that's the core of the system. Without the NMS, the other tools aren't that usable."
"In 90% of the cases, new devices are plug-and-play, so when a new version comes out then SevOne has support for it out of the box."
"We find that the reporting is particularly valuable in terms of not only communicating with our peer teams but also with the executives."
"One of the most valuable features is the graphs, which you can build instantly. I have used some open-source platforms in the past, but they are not as good. With SevOne, the sampling in the graph can be every few seconds, not just every few minutes, and that's really helpful. It's really fast."
"Its ability to monitor practically any type of network device via SNMP is most valuable. This is the main functionality that we're using. If a network device exposes a metric, such as interface utilization, SevOne will monitor it for us."
"In regards to Diffie-Hellman encryption stuff, it is a hurdle with what we are doing with DC RUM, where everyone is embracing stronger security suites, but the whole point of DC RUM is to get that data between the tiers."
"We would like to see an AI tool that detects issues with our site in real time."
"The flexibility when it comes to integrating with other tools is very low."
"I think scalability is what we're struggling with. I would say it's okay, but there's a little bit of room for improvement."
"Addition of more statistical features, plus different time series modeling techniques, would really help for future versions."
"Needs a clearer view for Smartscape."
"Needs a greater meta data capture."
"The dashboard tool needs to be improved. We need more options, because the look and feel is too old-fashioned."
"There are a lot of pain points. My main problem is that we don't have a high availability system. There are 20 peers. We're going to lose the end-of-life appliances that are old. If we lose a peer and it doesn't come back, we lose all that data. The reason we don't have high availability is because it's double the charge."
"There are some tweaks and enhancements that I've already requested. One is to be able to make changes per device rather than as a global setting. That has to do with naming. It's minor."
"There is no service mode setup in this monitoring tool if you want to snooze alerts for any specific amount of time, to account for any activity change or major incident."
"SevOne could improve its flexibility because it isn't fully customizable and its out-of-the-box configuration doesn't cover all use cases."
"The method of searching for SIP and the way to create the groups."
"NMS has several areas for improvement. It should be more user-friendly inside of NMS for some of the functionality in there. It's been getting better the last version or two, but the there have been bugs in there whenever I've gone to new versions."
"One area that requires a little bit of improvement is the topology of visualization and being able to map out connections, end-to-end. It's able to do that, but it's not as impressive as we would like it to be. We would like to understand the different interface types and the connection points better, through the visualization. Heatmaps also need further development."
"We previously have had discussions on some reporting enhancements. So, we raised a feature request, which was delivered from SevOne."
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Dynatrace is ranked 4th in Log Management with 342 reviews while IBM SevOne Network Performance Management (NPM) is ranked 37th in Log Management with 53 reviews. Dynatrace is rated 8.8, while IBM SevOne Network Performance Management (NPM) is rated 8.4. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of IBM SevOne Network Performance Management (NPM) writes "We can get a new vendor certified and monitored in our system significantly faster than before". Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Azure Monitor, whereas IBM SevOne Network Performance Management (NPM) is most compared with Instana Infrastructure Monitoring, LogicMonitor, SolarWinds Network Device Monitor, NETSCOUT nGeniusONE and Entuity. See our Dynatrace vs. IBM SevOne Network Performance Management (NPM) report.
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