We performed a comparison between Dynatrace and NETSCOUT nGeniusONE based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."Quick availability of multiple aspects of performance from infrastructure to application layers."
"PurePaths help us drill down to the root cause of problems and escape the war room."
"The Session Replay not only allows us to watch the user in 4K video, but to see the individual steps happening behind the scenes, from a developer perspective. It gives us every single step that a user takes in a session, along with the ability to watch it as a video playback. We can see each call to every server as the user goes through the site. If something is broken or not running optimally, it's going to come up in the Session Replay."
"We can analyse problems more quickly, and detecting problems becomes easier with Dynatrace."
"Given the full-stack approach, you are able to view from the end user perspective, almost down to the bare metal."
"This solution has helped us with faster identification of the root cause, allowing faster resolution and increased uptime."
"They have quick answers for scalability."
"It gives us all the data on all the calls, which is something that is very different from any other APM solution that I have seen or used in the past."
"The ability of the dashboards is useful for discover, mapping and understanding of application behaviour."
"It is the ability to collect data and analyze it, especially key performance indicators. This is before a customer would call to the service center to complain that they have had bad coverage or a dropped call."
"The quick drill-down views are similar to Wireshark views. Those are quite nice, with the views on how you interpret some of the data. The granularity of how far you can drill down into milliseconds or microseconds is a very nice feature. It actually stores quite a lot of data in its database."
"The most valuable feature of NETSCOUT nGeniusONE is it helps customer to understand what risks are in their network. For example, if a customer has some wrong configurations. It could cost them some critical services to slow down."
"The speed that you can get from the top of a problem all the way down to the packet layer of troubleshooting analysis."
"The most valuable features are visibility, real-time, on-demand."
"If a lot of traffic from one site is hitting AWS Cloud or the data center, then we want to know which client is utilizing the most bandwidth. We will work with nGeniusONE to troubleshoot the issue."
"This solution provides us with increased visibility while conducting IT deployments. E.g., if we have devices which have overloaded or links which have saturated, then this tool tells us exactly what is going on with that link or device. Very few tools do it at this level for things like DDoS."
"C language integration requires manual implementation through the SDK, which is rather difficult and time consuming."
"With Dynatrace in our environment, the managed server required root access to run. As a government agency with tight security, this has been an audit concern for us."
"Either use less system resources and be faster or use more resources to pre-compute the PurePath on recent X minutes of data"
"Training is required for all of the people who will be using it, and this should not be overlooked. I would even recommend nominating an SME in each of the three areas covered: user behaviour analysis, development, and infrastructure/operations support."
"I think Dynatrace needs improvements with respect to reporting; not just performance, but the business-level reports."
"The heavy client is not really user-friendly and the concepts (while powerful) are unintuitive."
"We had one issue when we tried to enter one agent and it just does not work. We got to work with the highest level of support, but it took a while to get there."
"We are happy with the server monitoring, but we feel like the application monitoring should be improved."
"For individual subscriber tracings, sometimes it does not capture all the messages. There is a little bit of room for improvement there."
"There was a point in GTP where we were creating services on nodes and after that we wanted to have services on APN. We can't have both... There are some limitations with these types of things. When we would like to use a feature, we have to remove another one."
"Some of the filters could be easier to see and to set up. That's the only thing that I've ever had any trouble with."
"Our biggest area of concern right now, supporting the applications, is that while NETSCOUT does a good job of monitoring the network and the applications, we need more visibility into system health and performance monitoring."
"A lot of tools highlight what's going on but they don't actually pinpoint the user experience. It would be good if there were a small message or something highlighting what the user experience is like and any degradation that's actually occurring."
"The product is a little complicated."
"Initial setup was complex."
"The initial deployment is tedious and requires a lot of build, deployment and configuration time. Experience is key to a successful deployment."
Dynatrace is ranked 2nd in Application Performance Monitoring (APM) and Observability with 340 reviews while NETSCOUT nGeniusONE is ranked 26th in Network Monitoring Software with 47 reviews. Dynatrace is rated 8.8, while NETSCOUT nGeniusONE is rated 8.2. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of NETSCOUT nGeniusONE writes "We use it every day for the triaging of events, saving us a lot of time". Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Azure Monitor, whereas NETSCOUT nGeniusONE is most compared with Gigamon Deep Observability Pipeline, ThousandEyes, AppDynamics, SolarWinds NPM and Pico Corvil Analytics.
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