We performed a comparison between eG Enterprise and SolarWinds NPM based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The single dashboard is a valuable feature."
"We can manage the entire system across the network and troubleshoot the pain points."
"Its ability to monitor failures and to restart a Windows service when it fails."
"It gives good insight into inside of what's going on with Exchange."
"Enormous capability to monitor Citrix environments."
"The topology view which provides a visual representation of a service and quickly allows identification of errors or degraded performance."
"eG Enterprise has a single pane of glass for observability and monitoring."
"What I like about eG Enterprise is that it's easy to use. It's a simple product. You can get up to seventy-five to eighty percent of the required information based on real user experience and diagnostics."
"Sometimes when we face issues with the new technologies or very old technologies where we cannot enhance the service, they move to work with us directly and start doing some development on this area which is very good for us."
"The product is simple to use."
"We found that it was easy to operate, and it was simple if anyone has entry-level working experience or even if someone is not experienced."
"I love the GUI. Almost everything is accessible through the web interface. It is very user-friendly. It is easy to drag and drop resources wherever you want them."
"One of the best features is the reports feature."
"It is very extensible with 'SWQL' and APIs to where we are beginning to integrate it with network automation."
"Technical support is very helpful with our upgrades."
"There are a lot of valuable features with SolarWinds NPM. We can receive a lot of detailed data from the monitoring that can use useful for investigations, especially when you are troubleshooting. It is very helpful. Overall it was a very good experience."
"Their support team is efficient, and it is easy to set up."
"Network performance is the main issue clients are facing. SolarWinds checks if a node is down, and we can set thresholds for performance metrics. For example, we set it up to get an alert automatically if a value is over 80 percent. It has a full dashboard that covers CP, hard disk, and node monitoring."
"The Wi-Fi side needs improvement."
"The technical support needs improvement."
"The solution should improve on the security side and include some more API integrations into wider application platforms."
"The UI looks a little dated and could do with a refresh."
"Needs to improve the networking monitor capabilities."
"In terms of areas for improvement in eG Enterprise, we are now moving most of our services to the OpenShift platform, and we need a way to monitor even containerized services or any service deployed on OpenShift, but that feature is still not available in eG Enterprise, so it's not good enough for us."
"would like to see improvements in the alarm display console."
"Back-end configuration is not easy to implement."
"Application TCP latency is an area with room for improvement, but I believe this is already on the roadmap."
"The integration must be improved."
"The solution does not offer much customization so is somewhat inflexible."
"Robustness of network element mapping tool could be better"
"SolarWinds needs to be improved such that it is on par with the leading products in the market."
"The integration with the APIs and the web servers deployed can definitely be improved."
"The solution's network discovery and node addition processes need more work."
"Better offline license management. I’ve had to get in touch with customer support several times simply to remove an expired license from our NPM servers."
"Real-time analytics is the major weakness of the SolarWinds NPM platform today. They've done a fantastic job enabling the collection of data. Users are now demanding the ability to generate their own graphs, views, and so on; all of this must be done by an admin today."
"If they could combine everything into one product, that would be very helpful."
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eG Enterprise is ranked 52nd in Network Monitoring Software with 20 reviews while SolarWinds NPM is ranked 4th in Network Monitoring Software with 147 reviews. eG Enterprise is rated 8.2, while SolarWinds NPM is rated 8.2. The top reviewer of eG Enterprise writes "Great visibility, easy to set up, and has very responsive technical support". On the other hand, the top reviewer of SolarWinds NPM writes "High-level, comprehensive, and proactive monitoring in a user-friendly interface". eG Enterprise is most compared with Grafana, ControlUp, Dynatrace, Zabbix and ManageEngine IT360, whereas SolarWinds NPM is most compared with Zabbix, PRTG Network Monitor, ManageEngine OpManager, ThousandEyes and Entuity. See our SolarWinds NPM vs. eG Enterprise report.
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We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.