We performed a comparison between eG Enterprise and Splunk Enterprise Security based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Sometimes when we face issues with the new technologies or very old technologies where we cannot enhance the service, they move to work with us directly and start doing some development on this area which is very good for us."
"eG Enterprise has a single pane of glass for observability and monitoring."
"Its ability to monitor failures and to restart a Windows service when it fails."
"The auto-configuration or auto-Thresholding is very important because it saves a phenomenal amount of labor and setup costs and time."
"The ability to see what the end user response is, so I can get a better understanding of what the end user is seeing when they connect to the Citrix servers."
"Some of the best features of eG are, in terms of APM, they have complete modules between application performance monitoring, server monitoring, and even storage and network-based monitoring. The UI is also quite good. They have some standard AI-based capabilities, even though it's not quite as advanced when compared to Dynatrace. eG has some good, basic APM capabilities."
"Single pane of glass to review status of the full environment."
"EG monitors all infrastructure elements (all OS, all database, storage, network, and web server) from a single console."
"Our clients are easily able to modify and evolve their implementations."
"We can do things in minutes instead of days."
"The most valuable features of the solution are it is straightforward to use and the documentation is good for finding out how to get the data you are looking for."
"Splunk's advantage is its search capability. Its search is notably faster. With Splunk, I can search easily on keywords. That is great."
"We can extract the metrics we want on the dashboards. We are able to react to the incidents."
"It's extremely scalable. It's a very robust solution and certainly has the capability of handling far bigger data requirements than a lot of the other tools. Generally what ends up happening with me is that my clients tend, for the most part, to be mid-tier organizations where the cost of that solutions would be accompanying requirements for people just becomes way too prohibitive. Especially considering the model that they use for costing, which is based on the volume of data. Of course, they're going to put everything including the Coke machine as the ability to collect data off of it, because of course the more they can put through the tool the more money they make."
"We are much faster finding and addressing issues with Splunk."
"It is very simple to tweak or write a small piece of glue code to go ahead and create a new dashboard for a business unit to make near real-time decisions to focus more on other geographies when launching the product."
"eG Enterprise's licensing could be cheaper. Even compared to Dynatrace, I think the price is quite expensive considering the APM functionalities, even though they have other benefits such as info monitoring."
"The solution needs to enhance the management dashboards."
"The UI looks a little dated and could do with a refresh."
"Application TCP latency is an area with room for improvement, but I believe this is already on the roadmap."
"The integration must be improved."
"Dashboards are difficult to create, and not so useful."
"In terms of areas for improvement in eG Enterprise, we are now moving most of our services to the OpenShift platform, and we need a way to monitor even containerized services or any service deployed on OpenShift, but that feature is still not available in eG Enterprise, so it's not good enough for us."
"Needs to improve the networking monitor capabilities."
"We find that the maintenance process could be a lot better."
"This is a costly solution."
"Its pricing model and integration with third-party services can be improved. We had faced an issue with integration. The alerting feature is currently not available with Splunk, but it is definitely available with Datadog and PagerDuty. They should include this feature. A few dashboards in Splunk look quite old and are not that modern. They aren't bad, but improving these dashboards will definitely make Splunk more attractive and usable. I read in a few blog posts that there were a few security incidents related to Splunk agents. So, it can be made more secure."
"This solution could be improved by better pricing in general and by easier installation."
"They can improve their support teams. They can also improve their capability of ingesting data from different IoT sources."
"The product is relatively expensive."
"It needs more thoroughly tested releases. Every new big version (6, 7, etc.) has had so many bugs that it makes me wary of customers upgrading right away."
"Splunk is very expensive. The license is based on the volume of the logs ingested. I was responsible for managing the contract with our service integrator. I don't know the precise details of the competing solution, but I have heard that Splunk is more expensive than others. I don't know what the going rate is on the market, but I think there are at least two competitors that are less expensive. We have experienced a few issues with our service providers in terms of log filtering and ingestion, so we continue to pay a bit more per day for our logs."
eG Enterprise is ranked 41st in Application Performance Monitoring (APM) and Observability with 20 reviews while Splunk Enterprise Security is ranked 1st in Security Information and Event Management (SIEM) with 251 reviews. eG Enterprise is rated 8.2, while Splunk Enterprise Security is rated 8.4. The top reviewer of eG Enterprise writes "Great visibility, easy to set up, and has very responsive technical support". On the other hand, the top reviewer of Splunk Enterprise Security writes "It has a drag-and-drop interface, so you don't need to know SQL or Java to construct a query ". eG Enterprise is most compared with Grafana, ControlUp, Dynatrace and Zabbix, whereas Splunk Enterprise Security is most compared with Wazuh, IBM Security QRadar, Dynatrace, Elastic Security and Microsoft Sentinel. See our Splunk Enterprise Security vs. eG Enterprise report.
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