We performed a comparison between ESET Cloud Apps Protection and Fortinet FortiMail based on real PeerSpot user reviews.
Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The initial setup is straightforward. You just add the license, click it, and then you can set up the rules. It is quite simple."
"It gives us visibility into threats and, for endpoints, it helps us to prioritize threats. We used to have a lack of visibility, but now our time to detect and respond has decreased."
"Defender for 365 is a comprehensive cloud-based solution. The value of the cloud is that you aren't alone. Threat intelligence and analytics are shared in the cloud. We don't have to find the solution alone. If you face an unknown threat with traditional solutions like Trend Micro and Symantec, you need to open a case and send your information to them to analyze forensically and identify the source of the attack."
"The email protection is excellent, especially in terms of anti-phishing policies."
"The most valuable feature is protection against malicious links, fishing, and impersonation. You can train people to be aware of these threats, but they're not always careful. When they're using their phones between meetings, they click on a link, and it's game over."
"The technical support is good and quick to resolve issues."
"Safe attachments, safe links, policies, and the ability to protect from zero-day threats are the most valuable features."
"The deployment capability is a great feature."
"The most valuable features are the precision of detection and the level of customization of the policy."
"We are close to having 99% or 98% detection."
"Its performance is very good and it is stable."
"Troubleshooting is very simple because you can see where the email was not delivered and why it would be considered as spam."
"It actually filters the compromised emails when on a network layer itself."
"This excellent email gateway minimizes spam, inspects suspicious emails and isolates infected attachments with little administrative effort."
"The most valuable feature of the solution is its interface, allowing users to get around the solution easily. The integration capabilities in the solution are also very easy."
"Fortinet FortiMail has a lot of valuable features. It works great. It also has an antivirus feature. Support for Fortinet FortiMail was also great when my team wanted to block some geographic IPs, but couldn't figure out how to do it. The support team provided clear communication on how to resolve that issue. Another valuable feature of Fortinet FortiMail is SPAM filtering which tells you how many spammy emails you've received. Based on my current use cases, I'm happy with Fortinet FortiMail."
"The most valuable features are the endpoint defense features, it is very secure."
"This solution is good for small and medium enterprise companies."
"There is room for improvement with the UI."
"I'd like some additional features any product can give me to protect our environment in a better way."
"There needs to be an improvement in integrating the product to work across multiple operating systems, and to have better support for non-Microsoft file types."
"One area for improvement is integration. For example, when it comes to external SaaS platforms, we were not able to get a lot of information on integrations with such apps for security and authentication."
"The XDR dashboard has room for improvement."
"We noticed that from time to time, Microsoft's stability does have problems. Sometimes the service goes up and down. Sometimes they change without prior notice."
"Several simulation options are available within 365, and the phishing simulation could be better."
"Microsoft wants its well-paying customers to finish testing some of its half-baked products, find bugs, and report bugs back to Microsoft's team, which is a little frustrating for those who have to manage it and roll it up to thousands of people across the organization."
"It's not easy for an admin to check and decide if the email is good or not."
"The specific domain file for Apache needs to be well-defined."
"My customers frequently ask to have detailed documentation for FortiMail and FortiWeb as they have in FortiGate. What they currently have is not enough."
"Maybe FortiMail's integration could be better."
"Fortinet FortiMail's technical support team has shortcomings and needs improvement."
"The Ui isn't that intuitive."
"A room for improvement in Fortinet FortiMail is that it only has a hardware version. I also didn't find the solution scalable, so that's another area for improvement."
"Limited ability to upgrade hardware may lead to some performance issues that might otherwise be improved."
"They should add a lot of threat-intelligence feeds from different sources - not only from one source (FortiGuard)."
"The solution's pricing is flexible and can be adjusted for African utility companies. Microsoft often offers special pricing formulas for African governments and organizations and it is similar to Fortinet FortiMail. In my country, government institutions receive discounted pricing from Fortinet FortiMail."
More Microsoft Defender for Office 365 Pricing and Cost Advice →
ESET Cloud Apps Protection is ranked 22nd in Email Security with 2 reviews while Fortinet FortiMail is ranked 5th in Email Security with 57 reviews. ESET Cloud Apps Protection is rated 9.6, while Fortinet FortiMail is rated 8.6. The top reviewer of ESET Cloud Apps Protection writes "Great protection, good privacy, and helpful support". On the other hand, the top reviewer of Fortinet FortiMail writes "Good GUI and configuring security policies is easy but the pricing needs improvement". ESET Cloud Apps Protection is most compared with Microsoft Exchange Online Protection (EOP) and Perception Point Advanced Email Security, whereas Fortinet FortiMail is most compared with Cisco Secure Email, Microsoft Exchange Online Protection (EOP), Barracuda Email Security Gateway, Proofpoint Email Protection and Fortinet FortiMail Cloud. See our ESET Cloud Apps Protection vs. Fortinet FortiMail report.
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