We performed a comparison between ForgeRock and SailPoint Identity Security Cloud based on real PeerSpot user reviews.
Find out in this report how the two Identity Management (IM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"Surveying is a valuable feature because it allows us to import data and see who has access to what data, for example."
"For me, the best feature of Omada Identity is its web interface because it's really easy for users to understand."
"It has a very user-friendly interface compared to what we are used to, and it is highly configurable. In the old solution, when we needed to do something, we had to have a programmer sitting next to us, whereas, in Omada Identity, everything is configurable."
"I'm not using Omada, but the interface is easy to use and gives you a solid overview of your identities."
"The most valuable feature for us is the ability to set up connectors to various IT systems and offer a wide range of supported connectors."
"Support-wise, working with Omada has been good. We have very good direct interactions and fast responses."
"The best feature in Omada Identity is that it enables us to implement standardized employee life cycle processes so that we don't have to create them ourselves. We can then use the standard workflows. The breadth and scope of the solution’s IGA features also fulfill our requirements."
"Omada's most valuable aspect is its usability."
"This is a stable solution. When you do experience any issues, you will see it in your DB logs or audit logs so you can easily reach a conclusion of might be causing it."
"The product is easy to set up."
"The most valuable features of ForgeRock are social login and data protection."
"The support is good and prompt."
"We create and define the permissions and configurations for the users."
"The solution is very scalable. We have a lot of users that have been increasing over the years that we have been using it. We have approximately 20,000 users."
"Installation and configuration are pretty easy for ForgeRock OpenIDM."
"Easy to navigate, handle and manage the applications."
"Deployment takes a bit of time, however, once it's done properly, everything becomes very organized and easy to use."
"Good life cycle management, segregation of duties, and analytics features."
"It is simple and easy to implement."
"The basic concept is most valuable. I like how they have designed the solution. They create an Identity Cube, and then they do all the processes and configuration around the Identity Cube."
"SailPoint IdentityIQ has more enriched out-of-box connectors than the others."
"Has a great certification module with intuitive options."
"Access certification and provisioning are two of the solutions most valuable features."
"The first valuable feature of the solution is its interface. The second feature of the solution is the level of flexibility it provides."
"Omada could communicate better with us about the product roadmap. We haven't gotten any updates about it. The user interface is often a bit difficult to understand. It isn't optimized for small screens, so it doesn't display all of the information clearly, so users need to scroll a lot."
"Its flexibility is both a good thing and a bad thing. Because it is very flexible, it also becomes too complex. This is common for most of the products we evaluated. Its scalability should be better. It had a few scalability issues."
"Omada Identity has two main issues that need to be solved or improved the most. One is its setup or installation process because it's complex and cumbersome. I'm talking about the process for on-premises deployment because I've never tried the cloud version of Omada Identity. Setting up the cloud version should be much easier. The second area for improvement in Omada Identity is that it's piggybacking on Microsoft's complex way of having all kinds of add-ons, extensions, or setups, whether small or large, such as the new SQL Server, and it's cumbersome to make sure that everything works. Omada Identity is a complex solution and could still be improved."
"The user interface should have a more flexible design, where you can change it to your requirement."
"I would like more training. As someone who is new to this world, I don't feel that the courses Omada provides are good enough. They should also improve the documentation. It is difficult to learn how to use the solution by yourself"
"Omada Identity has a steep learning curve."
"There's a challenge with handling large amounts of data in this system."
"Functionality and usability could be improved."
"We're worried about the scaling. We're told it will be okay and there won't be issues, however, I'm not 100% convinced."
"As with any complex software platform, there is a learning curve to using ForgeRock, and it may require specialized expertise to implement and manage effectively."
"The solution's deployment should be made easier."
"The user interface could be improved as it is cumbersome and outdated. It doesn't have a responsive UI."
"ForgeRock is an open source solution and is available to everyone but it is not freeware. If you need support, you need a subscription for ForgeRock. Many of its functionalities need to be built up with the help of a consultant."
"It should have a better user interface. Its flexibility should also be improved. It is not about simplifying; it is more about flexibility. Each company has its own requirements, and ForgeRock can provide more flexibility in terms of the use of existing modules to implement features for the customers."
"Automatic Deployment needs improvement. it could be made easier."
"The product's support services in the French language are not free."
"One needs to understand that SailPoint is into full-fledged IAM practice with a long-term vision, and customers will get a quick ROI with best practices implementation."
"I would like for the next release to have a more user-friendly interface."
"Some setups should be done in the interface and in the code, and could be made simpler."
"The connectors should be improved."
"The UI needs to be more user friendly. More concentration on historical policy violations would be great. In terms of new features, I would like to see artificial intelligence and machine language added."
"The UI is complex."
"We faced some issues while integrating the solution with a third-party tool."
"The solution, in general, is quite expensive."
More SailPoint Identity Security Cloud Pricing and Cost Advice →
ForgeRock is ranked 6th in Identity Management (IM) with 27 reviews while SailPoint Identity Security Cloud is ranked 2nd in Identity Management (IM) with 62 reviews. ForgeRock is rated 8.0, while SailPoint Identity Security Cloud is rated 8.2. The top reviewer of ForgeRock writes "Governance and access management solution used for multi-factor authentication that is outdated with an unresponsive UI". On the other hand, the top reviewer of SailPoint Identity Security Cloud writes "Flexible, easy to customize, and not too difficult to set up". ForgeRock is most compared with Ping Identity Platform, Microsoft Entra ID, Auth0, Symantec Siteminder and Saviynt, whereas SailPoint Identity Security Cloud is most compared with Saviynt, One Identity Manager, Microsoft Entra ID, Microsoft Identity Manager and SAP Identity Management. See our ForgeRock vs. SailPoint Identity Security Cloud report.
See our list of best Identity Management (IM) vendors.
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