We performed a comparison between Fortinet Fortigate and KerioControl based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Fortinet Fortigate is the clear winner in this comparison. Fortinet Fortigate has responsive and knowledgeable support staff, whereas KerioControl users report being dissatisfied with the product’s support.
"Fortinet offers the latest versions to cater to the needs of enterprises."
"Their interface is very easy to use, it is without bugs."
"The web filtering facility and application control are the most valuable features from the point of view of our clients. The VPN feature is also quite popular amongst our clients. Two-factor authentication is one of the good features in Fortinet. These features are important for the current scenario of security. Security has become a necessity nowadays. With cyber-attacks becoming more common, protecting an organization's data is one of the major tasks. It is also very stable and scalable, and it is very straightforward to configure. Their technical support is also good."
"We can detect any attack of viruses or malware at the first point of contact."
"FortiGate is very simple to manage and easy to use."
"The IPsec tunnels are very easily created, and quite interoperable with devices from other vendors."
"The UTM feature is quite good. FortiAP is easy to deploy because both Fortigate and FortiAP are under the same brand. Otherwise, you need to do more work on the configuration."
"Its administrative panel is very intuitive and simple. It is simpler than the other solutions that we had. As an administrator, we are always looking for the easiest solution to manage network policies. We are able to filter everything on our network and also use the VPN feature, which is important these days when people are working remotely during COVID."
"In terms of the comprehensiveness of the security features, it does a great job of laying out what it does. It's fairly easy to edit and research. Some of the features were turned on by our IT company and I was able to easily find other features on my own by searching for videos on the internet. I've been able to block certain websites, and content filter, as well as manage some of our bandwidth because we live stream on Sunday. I'm able to dedicate bandwidth for the encoder that goes to the internet. It always has enough bandwidth, no matter how many people are on the network. That's really helpful."
"Technical support is good. They respond right away."
"We also like the security. We can control what sites users can go to and we can make sure that where they're going is appropriate and that it's work-related."
"The firewall and intrusion detection features are very useful these days because hackers have a lot of tricks that they use to get into a system. With Kerio Control you can see something that's happening. Otherwise, you have to use other tools to see what's happening on the firewalls. Having IPS in it is quite useful for us."
"The most valuable feature is to provide users with the ability to log in to the portal page, keep track of their data usage and perform bandwidth management."
"The product is easy to use."
"The product is affordable."
"The firewall and intrusion detection features are good. It has blocked certain things. We have a lot of blocked sites that the staff or anyone using it, the public, etc., can't go on. It works for that. I get quite a few messages every now and again, saying that a virus has been detected and I can go in and block the user who's causing the problem."
"I would like to see improvements in the product's application rules."
"The scalability could be better."
"In the next release, maybe the documentation on how to use this solution could be improved."
"There are SD-WAN network monitoring, SD-WAN features, Industrial Databases, Internet of Things, Detection, etc., however, we do have not licenses for those features. We thought that if you bought a product, you should have all of the features it offers. Why should you need to make so many extra purchases to enable features? They should have one price for the entire offering."
"Maybe they could make some features more accessible, such as a way to translate directions between two networks that share the same subnets."
"The search tool needs improvement. It's very difficult to search for policies right now."
"If I had any criticism that I would give FortiGate, it would be that they need to stop changing their logging format. Every time we do a firmware upgrade, it is a massive issue on the SIM. Parsers have to be rebuilt. Even the FortiGate guys came in and said that they don't play well in the sandbox."
"The initial setup is complex."
"There's also room for improvement in the Traffic Rules. We define networks to use a specific outgoing interface, say VSAT, shore, or marine WiFi, which is okay. But then all we have is a checkbox that says "Use other internet interfaces if this one is unavailable." What we would prefer would be to have a priority list. So if VSAT is unavailable, try to use 4G, etc. We haven't really found a reliable way of doing that in the current release."
"Filtering of pages and greater personalization in services need improvement."
"The GUI should be changed because it remains the same consistency across versions. However, those who have been using KerioControl for a long time may be accustomed to the current interface. Installing a new version in the same location makes it easy to find, but overall, there are no notable changes between versions."
"If you have to dive deeper into the firewall or any other features, then you really have to read up a bit about how to set it up properly. Some of my colleagues, in the beginning, jumped in and made a bunch of rules but then it got really messy. If Kerio had a template or guidelines for best practices, at the beginning, that would really help. With Kerio Control it's basically 'find out for yourself.'"
"I would like to be able to inspect https packets for the purpose of virus scanning."
"The denial of service could also be improved. There recently was a big issue with denial of service attacks and it was a bit laborious."
"I would like to see a little improvement in their technical support when you have a problem. I may be a little jaded because I came from Kerio when we could call and get a person on the phone who worked on the product. Every tech had their own demo setup. They had instant messaging capability with the developers. If we found a problem, then we could get a result for it quickly. Now, the product seems to be 24 hours. They have also gone to the model that if you need quicker support, then they now charge you additional for the exact same level of support that they used to give. I am assuming it's the exact same level of support that they say it is. I'm not paying extra for it. That's the biggest flaw with the product."
"I would like to be able to automatically send email from Kerio Control and have it tell me what my external IPs are, because on one of my lines I have a fixed IP address and on the other it is variable. If there were a permanent way for me to figure out, "Okay, my current external VPN and my firm IP is this," it would help. I need to know the IP address to connect with the VPN and, at the moment, one of the lines sometimes changes its IP address without me knowing it. It's a hassle to figure out what it is."
Fortinet FortiGate is ranked 2nd in Firewalls with 306 reviews while KerioControl is ranked 29th in Firewalls with 54 reviews. Fortinet FortiGate is rated 8.4, while KerioControl is rated 8.0. The top reviewer of Fortinet FortiGate writes "It's a reliable solution that's easy to install and cheaper than competitors ". On the other hand, the top reviewer of KerioControl writes "With VPN, any of our guys can log in to the system and effectively be on board; helps with our customers all over the world". Fortinet FortiGate is most compared with Sophos XG, Cisco Secure Firewall, Netgate pfSense, Meraki MX and WatchGuard Firebox, whereas KerioControl is most compared with Netgate pfSense, OPNsense, Sophos UTM, Sophos XG and Cisco Secure Firewall. See our Fortinet FortiGate vs. KerioControl report.
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