We performed a comparison between Google Workspace and IceWarp based on real PeerSpot user reviews.
Find out in this report how the two Email Applications solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."G Suite is a powerful suite of tools for messaging and collaboration that has met the fundamental needs of my company, both increasing productivity and reducing costs."
"G Suite Enterprise is scalable."
"The implementation was very easy."
"The solution is stable."
"The initial setup is easy because it's all pre-configured."
"Good search features, reliable storage, and quick thinking."
"The most valuable feature of Google Workspace is the sheets and documents."
"The general ease of use is the solution's most valuable aspect. It's extremely simple to use. You don't even have to look up videos in order to figure things out. It's all very intuitive."
"It's scalable and stable."
"IceWarp has multiple applications that are easy to use for many people."
"The groupware module is the most valuable feature."
"The solution has a very good log-in to the UI when compared to other solutions."
"The product is used very extensively in my company since we have around 1,500 users using it. Also, there is no requirement for any administrators to manage the product by the people who own the solution."
"The solution's voice services work well for our company."
"Its price is the most valuable. It is definitely one of the lowest price solutions."
"The most valuable feature of IceWarp is the chat rooms and file-sharing, they are useful. It is convenient that everything is in one place. You can easily share and collaborate documents, making the program's unity a significant advantage."
"We noticed that sometimes when we forward emails to somebody, it is being relocated as part of the communication somewhere else. The traceability and other features should be improved."
"In the next release, I would like to see more encryption of documents, mail, and things like that. There should be a better way to encrypt mail and documents that are pushed through this system. That would be some improvement or additional features that could be good to have."
"With Microsoft, you can use it on the web version, and you can use Microsoft Outlook. Google has the web version."
"The product could improve the number of participants allowed in a meeting and the strength of the meetings."
"There are times the plugins or extensions in the solution do not work properly and I need to disable and enable the solution."
"Sometimes, I would like to be able to use the solution offline, and I can't do so. It would be ideal if there was some sort of offline mode available."
"With the Internet of Things, a platform that integrates well with others would be even better."
"Improvements to G Suite would be the ability to collaborate more easily and better quality video compression in Google Meet."
"It is difficult to disable user rights on the console so some users accidentally delete their documents or user details."
"Although the documentation is extensive and in depth, you must familiarize yourself with it before taking full advantage of the product."
"With multiple databases for VOIP, chat and web IMAP, maintenance is cumbersome."
"I would like to have a trial for mobile applications and more documentation similar to Google Drive with mobile applications."
"Although it is not a tool, video conferencing should be scalable and operate in a professional and efficient way."
"The tool's configuration capabilities are not straightforward. Apart from that, if I want to archive emails into a vault so that they can be retrieved again later, the integration doesn't work, and IceWarp crashes."
"The exchange compatibility mode is rather limited. Their technical support can also be better. They only provide online support, and there should be some option for escalating."
"Our customers sometimes have problems receiving mail."
Google Workspace is ranked 1st in Email Applications with 92 reviews while IceWarp is ranked 6th in Email Applications with 15 reviews. Google Workspace is rated 8.2, while IceWarp is rated 8.6. The top reviewer of Google Workspace writes "If you misplace things, it's much easier to find them because of the search capability. ". On the other hand, the top reviewer of IceWarp writes "A tool that is scalable and can accommodate a large number of users but needs to improve the support it provides to its users ". Google Workspace is most compared with Microsoft Exchange Online, Amazon WorkMail, ProtonMail, Google Cloud Storage and Amazon WorkDocs, whereas IceWarp is most compared with Microsoft Exchange, Zoho Mail, Zimbra Collaboration, KerioConnect and Microsoft Exchange Online. See our Google Workspace vs. IceWarp report.
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