We performed a comparison between GoToMyPC and TeamViewer based on real PeerSpot user reviews.
Find out in this report how the two Remote Access solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."This solution has allowed us to have a highly flexible remote access solution in DR/BC situations."
"The technical support is good."
"The solution is very quick to set up."
"The installation is almost instant."
"I can do anything from a remote desktop as if I were sitting at my own PC."
"The implementation is quite straightforward."
"The dashboards they have are good."
"I like that it helped a lot, even with low bandwidth network connectivity. For example, while I was traveling, sometimes there were requirements for me to join a TeamViewer session and provide technical support. I was able to do that without much of an issue. It is also a secure solution."
"TeamViewer is a scalable solution."
"The TeamViewer system has some built-in security. The TeamViewer client connects to the TeamViewer host securely. Only a certain number of authorized users on our side have access to the system. Even within that, an individual endpoint can be assigned to a group, where not everybody has access but, rather, just one or two people who are part of a support team might have access to that particular device. So TeamViewer has given us tools to be able to segregate who has access to different things."
"TeamViewer is a step ahead of solutions like, for example, AnyDesk."
"TeamViewer has a good interface."
"TeamViewer has a lot of options for deploying the Hosts, where you can mass deploy them very easily, and you can pre-configure them."
"The pricing has tripled in a small amount of time and there is not three times better service."
"If the PC is hung then it requires a reboot."
"Integration could be improved. I'd prefer if the solution could integrate with our support and report tools as well as our timesheet reporting."
"TeamViewer can improve connectivity. I had some problems connecting to my clients and now I use AnyDesk."
"Voice communication and screen communication or face-to-face communication could be improved."
"Sometimes we'll have a device in the field, and I'll click on remote control and it says "Can't authenticate." I'll double click in a different part of the TeamViewer interface and it'll say "Can't authenticate." Then I'll do it a third time and it connects. It's possible that it's just bad luck. It's also very possible that it's some bug within TeamViewer..."
"This solution could be improved by offering more flexibility in terms of usage."
"It would be useful if the solution could facilitate more than one remote user accessing my desktop at a time."
"TeamViewer is publicly available and anyone can use it. This is the reason that many organizations do not permit the use of this solution. It is not considered to be secure enough."
"One thing I have noticed is that TeamViewer does not work so well when the machine you are trying to connect to remotely is not running the same version as your machine."
"I can use up to three computers, but sometimes I have four. So, it would be nice to have at least four computers."
Earn 20 points
GoToMyPC is ranked 24th in Remote Access while TeamViewer is ranked 1st in Remote Access with 85 reviews. GoToMyPC is rated 9.0, while TeamViewer is rated 8.6. The top reviewer of GoToMyPC writes "Accessing multiple PCs from remote locations is easy and reliable with this solution". On the other hand, the top reviewer of TeamViewer writes "Solid cross-platform remote control, but with kludgy central management and some serious feature issues on macOS". GoToMyPC is most compared with Microsoft Remote Desktop Services, GoToAssist, VNC Connect, LogMeIn Pro and LogMeIn Rescue, whereas TeamViewer is most compared with TeamViewer Tensor, Microsoft Remote Desktop Services, Parallels Access, ISL Online and Skype for Business. See our GoToMyPC vs. TeamViewer report.
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