We performed a comparison between New Relic and Grafana based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Grafana is the preferred option over New Relic due to its open source nature, ability to customize and create visually appealing graphs, flexibility in integration with other tools, and reasonable pricing. While New Relic has reliable monitoring and offers in-depth application information, Grafana is known for its easy-to-use dashboard building and ability to connect with a variety of data sets.
"The most valuable aspect is customization. There are many customizations possible, so I like that."
"Grafana's built-in integration with third-party tools, databases, and MQs is an amazing feature."
"It has good stability."
"The integration between Loki and Tempo is valuable."
"We like the alert features."
"Great capacity planning and the solution has a great GUI."
"The best thing about Grafana is the visualization. The colors and the ease of use make it very user-friendly."
"The dashboards are very easy to work with."
"The solution offers good documentation."
"They have baseline level alerting."
"It has helped my organization to dive deeper into the application using the APM module is very helpful."
"The most valuable feature of New Relic APM is the dashboard, New Relic Insights. I configured my own dashboard to monitor certain parameters."
"The most valuable feature is the ability to manage the application flow."
"Support for plug-ins (RMQ, Redis etc.) is a valuable feature."
"They instrument up from the bottom to the top – every piece of code - they have a very perfect read of what’s being done, and how long it’s taking."
"As soon as it monitors all our systems and is integrated with PagerDuty, the operations team just needs to wait for alerts on their cellphones to fix things."
"Its interface could be more accessible."
"The service dashboard is very hard and needs improvement."
"Lacks in-depth graphs and sufficient AI."
"The solution should include online support."
"I had issues with the solution's configuration part."
"Setting up alerts via Grafana is a bit complicated, and alerting needs to improve."
"I have a problem with Grafana in the area of documentation."
"The main drawback is the necessity for endpoint monitoring."
"How granular I could go down at looking at certain data, especially related to the operations, is limited."
"The monitoring is only as good as the alerts that it produces. By having it set up fine grain alerting, it is a bit of a pain."
"The integration and configuration of this product in our AWS environment needs improvement on the filtering part. I would like it to go more granular on accounts."
"It is a serious tool and requires a lot of time invested in order to understand how it works."
"I would like to have storage monitoring. E.g., being able to monitor SANS, specifically protocols, like NFS and CIFS metrics."
"The deployment process could be improved."
"The customization of the start and end time is kind of cool."
"The initial setup can be made easier. Like Mixpanel, New Relic can also have a step-by-step guide for the setup process."
Grafana is ranked 6th in Application Performance Monitoring (APM) and Observability with 39 reviews while New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 152 reviews. Grafana is rated 8.0, while New Relic is rated 8.6. The top reviewer of Grafana writes "Agent-free with great dashboards and an active community". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". Grafana is most compared with Azure Monitor, Sentry, Dynatrace, Elastic Observability and Honeycomb.io, whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Prometheus and Azure Monitor. See our Grafana vs. New Relic report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.