We performed a comparison between IBM Maximo and Infor CloudSuite based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Asset Management (EAM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."They have a real strength of tracking the asset itself along with the condition of the asset, the maintenance of the asset and who has access to the asset, etc."
"The incident management feature is good because it allows you to keep track of and classify issues."
"The most valuable features of IBM Maximo are the overall power and interface, and there are a lot of different modules that we use that are helpful. Additionally, it's an integrated solution and it has a lot of capabilities."
"IBM Maximo is the best software for assets management."
"Has a powerful audit combination that helps achieve high accuracy."
"Maximo is very stable. We really do not have problem with stability."
"Provides great flexibility."
"We were able to scale perfectly."
"We did some research and chose CloudSuite because it has the flexibility to cover a range of areas. And there were many other factors like traceability, for example, which is crucial for food production."
"Infor's environment—ION and Infor OS—is better than SAP's. The load time is shorter and Infor performs much better than SAP."
"The product's most valuable feature is production planning. It is one of the core features."
"It is a scalable solution."
"Some valuable features include improved transparency in sales processes, which has been vital for our operations."
"The solution is particularly effective for ERP. The automation of emails is a valuable feature for me. The solution is stable. The solution is scalable. Infor CloudSuite Industrial is better for its development aspect. It allows us to customize and implement changes more efficiently. The initial setup was straightforward. I recommend the solution."
"Workflow management and collaboration tools enhance operations and facilitate seamless interaction among departments."
"Infor CloudSuite Industrial is easy to setup. The built-in solution is already there, so we can start implementing it right away when we install it in an organization. After going through different test executions and workshops, any missing features can be added using Infor extension tables and other products. It will take at least eight to nine months to go live."
"Although you can create notifications with Maximo, the configuration and options could be improved."
"Maximo is a big system, so the initial setup is complex."
"The interface is not very easy or user-friendly and is in need of improvement."
"The pricing model of the solution has room for improvement as well as the after-sales support."
"The latest version is slow due to the power it requires."
"It's not user-friendly. It could use shortcuts for frequently requested services."
"IBM is a big company and they have a lot of products. Level One, the first level of tech support, is the one that is used to stop the tsunami. For everyone, it's always work to get past that."
"You can get lost using the application"
"Currently, there are some challenges with handling large reports, possibly due to setup limits or issues with the solution."
"The platform's distribution features need enhancement."
"There should be better clarity and agreement on all interfaces and requirements before signing a contract. This would avoid unexpected costs and complications later on."
"It takes time to properly learn what the product can do."
"They could include marketing automation for the product."
"There is room for improvement in the pricing. For us, it's the pricing aspect. Since we're South African, it's difficult when it's a dollar-based product."
"Pricing is always an area where there is room for improvement."
"Infor needs to work on its documentation. For example, if I need to create a business object deployment from LVN to element, the instructions for this are insufficient. Many specific use cases aren't covered in the manual."
IBM Maximo is ranked 1st in Enterprise Asset Management (EAM) with 23 reviews while Infor CloudSuite is ranked 3rd in Enterprise Asset Management (EAM) with 13 reviews. IBM Maximo is rated 8.0, while Infor CloudSuite is rated 8.0. The top reviewer of IBM Maximo writes "Work order management and scalability enables the businesses' needs to be met". On the other hand, the top reviewer of Infor CloudSuite writes " Advanced forecasting and analysis capabilities". IBM Maximo is most compared with ServiceNow, JIRA Service Management, ABB Ability Asset Suite EAM, IFS Cloud Platform and BMC Helix ITSM, whereas Infor CloudSuite is most compared with Infor LN, Infor M3, SAP Warehouse Management, Microsoft Dynamics 365 Business Central and Workday. See our IBM Maximo vs. Infor CloudSuite report.
See our list of best Enterprise Asset Management (EAM) vendors.
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