We performed a comparison between iboss and Zscaler Zero Trust Exchange based on real PeerSpot user reviews.
Find out in this report how the two Secure Access Service Edge (SASE) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"The solution is stable."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"Our primary use case for this product is DLP,"
"Valuable features: Within the filter: Controls (Web categories, applications, and Allow/Block list) and Network (local Subnets). Within the reporter: Logs (Event Log) and Reports."
"It was a very easy product to install. It can be deployed very fast."
"Its initial setup was straightforward."
"Technical support is pretty sharp and very responsive."
"Because of iboss, I did not have to assign web filtering tasks to my techs on a daily basis."
"Content filtering is the most useful feature of iboss."
"Granular setup, which was able to set different levels of filters using the OUs in the AD."
"The scalability is pretty good."
"I like the web filtering capabilities."
"The most valuable feature is its ability to establish connectivity for remote users and remote endpoints. It offers a high level of granularity compared to typical VPNs, which also encapsulate a lot of I/O."
"The best feature is the ability to establish the connection between your public network and automatically connect to the intranet connection."
"The most valuable features of Zscaler Private Access are its ability to integrate with multiple IDPs and application segmentation."
"We don't need to connect anymore. It is automatically connected when you log on in Windows."
"Yes, it is very stable. I have never seen it go down, not once."
"The most valuable feature of Zscaler Private Access is the categorization of the dynamic URLs which keeps the customer's environment protected. The threats and the malware are correctly categorized."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"SSL decryption: We had issues with learners using apps instead of using web browsers. This type of encryption is tough for any appliance in a BYOD environment."
"Sometimes the agent stops working in iboss, and we have to reinstall the agent."
"Iboss is growing so fast that it is often hard for them to keep up with the challenges."
"Its pricing could be better."
"The area I would like to see improvement in is the ability with in the reporter to navigate directly to the content the user is traversing. It is kind of there, but it's not perfect. Quite frequently, I receive links that lead me to pages with error messages."
"The dashboards for local use could be better."
"The solution could be stronger on the integration side and offer more cloud applications like G Suite or Oracle."
"Sometimes, obviously, there are bugs."
"We often face performance and latency issues with Zscaler SASE."
"SCMP support would be one of the biggest improvements in my opinion. More speed improvements are also required."
"It has massive room for improvement. The Zscaler product itself is okay, but it doesn't give enough granularity for us as an organization to stipulate rules or processes, especially for data-driven services. For instance, we can stick on SSL inspection, but it's just a click box. It doesn't allow us to go any further into the detail of the SSL inspection. We also can't pull it out without having an additional logging server. It just doesn't give us enough granularity. They should give us more control over the interfaces because it is all backend. They weren't very open to discussing their backend architecture with us in terms of their own data centers. They can maybe a little bit more open about what components are there and how the backend infrastructure works alongside Zscaler. Its licensing can be better. Some of the additional licensing costs are quite high, and they should have certain features ready and available as a baseline rather than having to purchase additional licenses for it. Their support should also be improved. I initially had a consultant from Zscaler for its deployment, but the support that I had throughout the deployment of the project wasn't the best."
"Zscaler Private Access could improve by improving external access. If external parties want to access locally to my company's services, we need to onboard them into our domain, otherwise, it doesn't work. Additionally, if their company also has Zscaler Private Access, then it doesn't work. They need to log in with our domain ID, not their company ID."
"It has a limitation, if you are creating a rule or something for a web application or something, you could only add five users, not more than that. Five or four users are only included in a rule. If you want to create a rule for more than five or four users, you have to go through other methods, not particularly with the application. Working within the application with this method would be quite easy as compared to listing a URL or a normal IP address."
"Setup is a bit complex because there are many steps that need to be taken before onboarding and activating the solution."
"We'd like to have two-factor authentication that is quite simple."
"There could be more DLP-related features. Additionally, there needs to be flexibility for integrating ISP features."
iboss is ranked 16th in Secure Access Service Edge (SASE) with 8 reviews while Zscaler Zero Trust Exchange is ranked 3rd in Secure Access Service Edge (SASE) with 34 reviews. iboss is rated 8.4, while Zscaler Zero Trust Exchange is rated 8.4. The top reviewer of iboss writes "Stable and quick to set up but needs more clear status information for end users". On the other hand, the top reviewer of Zscaler Zero Trust Exchange writes "Allows for strict access control, granting access to specific applications at a URL level rather than at the physical IP level". iboss is most compared with Zscaler Internet Access, Cisco Umbrella, Prisma Access by Palo Alto Networks, Netskope Next Gen Secure Web Gateway and Fortinet FortiGate SWG, whereas Zscaler Zero Trust Exchange is most compared with Prisma Access by Palo Alto Networks, Cato SASE Cloud Platform, Axis Security, Cloudflare Access and Perimeter 81. See our Zscaler Zero Trust Exchange vs. iboss report.
See our list of best Secure Access Service Edge (SASE) vendors.
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