We performed a comparison between Jamf Pro and Microsoft 365 Business based on real PeerSpot user reviews.
Find out in this report how the two Mobile Device Management (MDM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The self-service portal to share scripts and other tasks that have extremely minimized the need for calls to our support teams, or even sharing the applications we package and allowing users to pick and choose what apps they need or want, instead of just blanket installing everything from our old environment."
"The Self Service feature, which allows us to make apps available to our staff and students was essential."
"The full API lets us write custom scripts and apps to enhance even further the end-user experience."
"I have been using Jamf Pro for a few years now, and I'm impressed with its functionality and ease of use."
"As an administrator, I really love the integration with Apple Business Manager."
"I have found the most valuable feature to be the policies."
"It offers professionals an endless amount of possibilities to keep users and the company happy."
"Thanks to Smart Groups and patch management, a lot of the work being done is via a hands-off approach."
"The features that I like best with Microsoft 365 Business are that the files are available offline."
"It is easy to use."
"We've found the stability to be very good."
"The scalability is okay."
"The initial setup is extremely straightforward."
"Business 365 is very scalable and easy to use. I need to explore the features more, but I'm more or less happy with the features we are using right now."
"The installation is very easy."
"It's easy to use."
"Inventory reporting could be better, however, that is already slated to improve with some of the new features Apple has announced in WWDC 2022."
"If I had to suggest an area of improvement would be the UI. It can be very all over the place and complex."
"I'd like to see Jamf add Unified Endpoint Management, but it's not going to happen. It's too complex. We tried that for so many years, and no one can do this for Windows and macOS. It can be done with iOS, but that's not the case here. If you want device management for a real laptop operating system, you need two systems. They're very different."
"The patch management is not automated in any way, and you have to do a lot of manual work to upload the current version of applications."
"Jamf doesn't make the Cloud file system visible so there are rare occasions where the local repository and Cloud repository get out of sync."
"The patch management needs improvement in Jamf Pro."
"I would love to see an integrated ticketing system built-in, better reporting templates to help analyze the data (software usage, etc.), and integration with FREE SSL Cert (letsencrypt.org) with auto-renewal."
"I would like to see either a report section or an integration with a new reporting module to allow us to pull real metrics from the system easily."
"Its pricing plan should be better."
"Excel hangs many times, especially when we have equations. Excel is very heavy on the hardware, and it needs powerful hardware. I hope they can enhance the performance of Excel. Other products are working well, except for Excel."
"The technical support need to improve, I have had bad experiences."
"From my experience, I would like to have a very clear way to distinguish between the billing plans and what is offered for the corporation and for personal usage."
"They should simplify breakout rooms a bit. Breakout rooms are probably the most important factor. They have done some work on breakout rooms, but they probably have to do a bit more to make them simpler."
"The integration with other platforms could be improved."
"The price for the license is always expensive."
"The downside of Microsoft 365 Business stems from the fact that it is a bit of a pricey product."
Jamf Pro is ranked 1st in Mobile Device Management (MDM) with 104 reviews while Microsoft 365 Business is ranked 2nd in Mobile Device Management (MDM) with 240 reviews. Jamf Pro is rated 9.6, while Microsoft 365 Business is rated 8.4. The top reviewer of Jamf Pro writes "Customizable with a self-service portal and a good security posture". On the other hand, the top reviewer of Microsoft 365 Business writes "Improves productivity and allows team collaboration in organizations". Jamf Pro is most compared with Microsoft Intune, VMware Workspace ONE, ManageEngine Endpoint Central, SOTI MobiControl and Automox, whereas Microsoft 365 Business is most compared with Google Workspace, Microsoft Intune, ManageEngine Endpoint Central, Windows Autopilot and Datto Workplace. See our Jamf Pro vs. Microsoft 365 Business report.
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