We performed a comparison between Jira and OpenText ALM / Quality Center based on real PeerSpot user reviews.
Find out in this report how the two Application Lifecycle Management (ALM) Suites solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Being able to automatize the deployment of the solution has been great."
"In our organization, we use Jira for project management and usually use the Scrum project type. We might adjust the workflows and stages to better suit our needs, but we mostly use the default functionalities it offers to manage our projects."
"There are many good things about Atlassian."
"Everything is tracked in one place."
"In terms of scrum teams, I find that usually, the product backlog depends on charts and especially reports like Sprint Reports. I find the reports to be very useful."
"It also works well with all the integrated tools that you buy."
"We use Jira for project management and tracking."
"It is a stable solution, and we have had no issues with stability."
"It allows us to easily make linkage and dependencies, with plenty of integrations."
"From reporting to team management, everything is better now."
"ALM Quality Center is a reliable, consolidated product."
"What's most valuable in Micro Focus ALM Quality Center is that it's useful for these activities: test designing, test planning, and test execution."
"Having used the tool before, I like the use of parameters, being able to do exports and reports of the data for monitoring of executions, and the defect management as well. I feel satisfaction in that area."
"Quality management, project management from a QA perspective - testing, defect management, how testing relates back to requirements."
"Most of the features that I like the best are more on the analytics side."
"Test Execution (Test Lab): This allows us to track our manual tests with date and time and enter actual results and screenshots."
"The performance could be improved in the future."
"The thing I don't like is that it is hard to decide which dropdown options should be selected. When we try and submit it, it will state that there are certain mandates in place. It won't allow us to submit the form unless we fill out all the details."
"There is a difficulty viewing all the attachments because they are shown in one place. I would like attachments to be shown at the comment level."
"The stability could be improved."
"One thing that I don't like about Jira is that when you do an export, it only allows a thousand issues. So the export feature needs to be better."
"The user interface is very detailed right now. It could be simplified if they consider targeting the user experience."
"Improvements in Jira for the next release could include adding AI tools for dashboarding, making it easier to report insights, and enhancing business intelligence capabilities. It should also improve on-prem support. As far as I know, Jira's on-premise support is being discontinued. From last year onward, they stopped providing on-premise licenses and now only offer cloud support. This shift happened gradually, and I believe they now only offer cloud licenses."
"The documentation on how to create dashboards and take advantage of other features in the tool are areas where the tool has certain shortcomings."
"The uploading of test scripts can get a little cumbersome and that is a very sensitive task. They could improve on that a lot. It's really important that this gets better as I'm loading close to a thousand test scripts per cycle."
"The solution needs to offer support for Agile. Currently, ALM only supports Waterfall."
"We have had a poor experience with customer service and support."
"Quality Center's ability to connect all the different projects to reflect status and progress is quite complicated. We may develop something because there are so many projects. Right now, I have to do something which Quality Center is really not designed for: over reporting. This is a very big problem right now. We may develop some controls, but it is problem at the moment. I love Quality Center for individual projects to work with it. However, if you have a lot of projects for Quality Manager to do cross reporting on many projects, then it's almost impossible. It takes a lot of time."
"I'd like to see the concept of teams put into it."
"It needs Pure-FTPd WebUI and single sign-on."
"Requirements management could be improved as the use is very limited. E.g., they have always stated that, "You can monitor and create requirements," but it has its limitations. That's why companies will choose another requirements management solution and import data from that source system into Quality Center. Micro Focus has also invested in an adapter between Dimensions RM and ALM via Micro Focus Connect. However, I see room for improvements in this rather outdated tool. I feel what Micro Focus did is say, "Our strategy is not to improve these parts within the tool itself, but search for supported integrations within our own tool set." This has not been helpful."
"The Agile methodology is now being used across all the organizations, but in this solution, we don't have a dashboard like Jira. In Jira, you can move your product backlogs from one space to another and see the progress, that is, whether a backlog is in the development stage or testing stage. Micro Focus ALM Quality Center does not have this feature. It is typically very straightforward. You just execute the test cases from it, and you just make them pass, fail, or whatever. They can also improve its integration with Jira. The browser support needs to be improved in this because it supports only Internet Explorer as of now. It does not have support for Firefox, Chrome, Safari, or any other browser. There are also some performance issues in it. Let's say that you are doing the testing, and you found something and are logging the defect. When you try to attach several or multiple screenshots with the defect, it slows down, which is a very common problem people face. I would like them to include a functionality where I am able to see the reports across all the projects. When you have multiple projects, being a manager, I would like to see the reports across all the projects. Currently, there is no single sign-on through which we can get all the information at one place. You need to log into it project-wise. If you have ten projects, you can't view the information in one dashboard."
More OpenText ALM / Quality Center Pricing and Cost Advice →
Jira is ranked 1st in Application Lifecycle Management (ALM) Suites with 266 reviews while OpenText ALM / Quality Center is ranked 6th in Application Lifecycle Management (ALM) Suites with 197 reviews. Jira is rated 8.2, while OpenText ALM / Quality Center is rated 8.0. The top reviewer of Jira writes "A great centralized tool that has a good agile framework and is useful for day-to-day planning, task management, and work log efficacy". On the other hand, the top reviewer of OpenText ALM / Quality Center writes "Offers features for higher-end traceability and integration with different tools but lacks in scalability ". Jira is most compared with Microsoft Azure DevOps, IBM Rational DOORS, OpenText ALM Octane, Rally Software and Digital.ai Agility, whereas OpenText ALM / Quality Center is most compared with Microsoft Azure DevOps, OpenText ALM Octane, Tricentis qTest, Zephyr Enterprise and OpenText UFT One. See our Jira vs. OpenText ALM / Quality Center report.
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Micro Focus ALM is a complete Test Management tool that can cover Requirements management, Defects management, Test Plan, Test Execution Suites as well as automation test executions with MF UFT (former HP QC). If you have a testing heavy project then MF ALM covers all the testing expectations well.
However, in an integrated environment with development, releases, and testing, JIRA can offer a better experience for JIRA issues (for requirements and incidents/defects), add-on for testing from JIRA marketplace (e.g. X-Ray) and offers a better fitment for DevOps. Developers and testers can work with the same tool for defects. requirements i.e. JIRA and manage testing with JIRA add-ons for Test Management.
I don't know enough about Micro Focus ALM but based from what I have seen it does provide a lot more than JIRA. I have worked with Azure DevOps and know that it can also provide more than JIRA. AZURE DevOps seems to be similar in comparison with Micro Focus ALM. So I would say if it was between JIRA and Micro Focus, then I will choose the latter.