We performed a comparison between KACE Desktop Authority and ManageEngine Endpoint Central based on real PeerSpot user reviews.
Find out what your peers are saying about ManageEngine, Broadcom, Quest Software and others in Client Desktop Management."If we make a change to a job and I want to pull a drive off of a set of computers, I can do it without having to leave my desk. Before we started using the solution, I would have had to go to every machine. That was a much more cumbersome way of handling it."
"The stability is great."
"The solution's stability is better than the other solutions in the market."
"Honestly, I have to say all features together have become the Swiss army knife of desktop management. They all work hand in hand. Software deployment saves an unbelievable amount of time installing an application on hundreds of computers."
"What I like best about this product is that I can log on to every PC, very easily, and chat with the user via the chat feature."
"ManageEngine Desktop Central automatically alerts you if there are newer releases or updates. You do not have to go to their website and check."
"We use the product to know about our assets and manage remote support."
"Has good functionality and is user-friendly."
"The most valuable feature of this solution is the Patch Management."
"It would be nice if it were a little easier to maneuver around the patch management. I would like to use that more, but it got very cumbersome and complicated when I tried to use it in the past. I haven't used that much since then."
"We would like to see options for deploying Microsoft 365 accounts into Outlook. For now we only can use it to deploy exchange accounts. Also we would like to see an option do decline Windows 7 ESU patches in a bulk."
"There is a slight delay in customer support, which is something that can be improved."
"The team should work on improving the stability, particularly with massive patches deployment, clients are not 100% getting patches and the information provided by the system does not help; more detailed report would be very useful."
"The only problem with it is that the setup isn't very intuitive. I know that they just upgraded the product to make it a little bit easier to use, but compared to some of the other platforms, it is not easy to configure it, set it up, and get it running. However, once you have set it up and got it running, it runs great."
"There are occasional glitches."
"ManageEngine Desktop Central is very limited. When you scan your system, it will only recognize Microsoft Windows Defender and BitLocker."
"Their support channel could be better. They're an India-based company. They're based out of India. So, here in the States, support can be difficult when you're dealing with time zone requirements. A more global support channel would be a wise choice for them."
"The team I've currently got is not using it particularly well, due to the fact that they don't know how to use it particularly well. They've not done any training and so on."
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KACE Desktop Authority is ranked 4th in Client Desktop Management while ManageEngine Endpoint Central is ranked 1st in Client Desktop Management with 60 reviews. KACE Desktop Authority is rated 10.0, while ManageEngine Endpoint Central is rated 8.2. The top reviewer of KACE Desktop Authority writes "Saves me time and effort when adding and subtracting drives, and Premier Support handles updates". On the other hand, the top reviewer of ManageEngine Endpoint Central writes "An in-depth and intuitive product with good cross-platform capabilities, but they should have a more global support channel". KACE Desktop Authority is most compared with , whereas ManageEngine Endpoint Central is most compared with Microsoft Intune, Microsoft Configuration Manager, VMware Workspace ONE, Jamf Pro and ManageEngine Patch Manager Plus.
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