We performed a comparison between LeadSquared and Zoho CRM based on real PeerSpot user reviews.
Find out in this report how the two CRM solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature of LeadSquared is the customization."
"The most valuable feature of LeadSquared is an easy-to-understand user interface."
"LeadSquared's most valuable features are it comes equips with all the basic features of a CRM. It integrates well with our existing systems and is user-friendly."
"The initial setup is very easy."
"There are many features that capture customer data."
"Zoho CRM's best feature is its reporting."
"There's no installation required."
"Zoho CRM is easy to use and easy to understand."
"The most valuable feature of Zoho CRM is emailing. You can send emails to customers directly from Zoho CRM. The marketing team in my company uses this feature, and it's effective."
"One of the most important features is that it's a cloud base and, it's also quite cheaper when compared to other solutions. Zoho CRM is customizable as per your requirement and, the Zoho team is able to help you to customize the CRM based on your requirements, and you can integrate to any third-party solution."
"Zoho CRM integrates easily with customer service workflows."
"The user interface, especially the dashboard, offers good navigation."
"The solution can get quite expensive, especially as you add more users."
"The solution’s UI could be more user-friendly."
"The solution's report section is not very capable and could be improved."
"The notifications and workflow management can be improved in LeadSquared."
"I'd like the solution to offer more integrations with other products."
"I'm not sure that there is scalability potential for enterprises."
"The product's scalability and stability need improvement."
"Certain functions have occasional performance issues."
"The mobile application is a little complicated and could be simplified."
"Sometimes, there are technical glitches. When we add product details, the information disappears. It can be improved from this aspect. Some of the bugs also need to be resolved."
"The process of creating reports is not very user-friendly - it takes time, and it's confusing."
"It would be useful to have some way of mapping organizations that could add more value. If I have X company's database and am trying to create multiple contexts for different entities of the same company, I should be able to map it in such a way that I can see the organization chart."
LeadSquared is ranked 28th in CRM with 4 reviews while Zoho CRM is ranked 5th in CRM with 47 reviews. LeadSquared is rated 7.6, while Zoho CRM is rated 8.0. The top reviewer of LeadSquared writes "Reliable and offers helpful technical support but is expensive". On the other hand, the top reviewer of Zoho CRM writes "A highly stable solution that allows customization and data sharing". LeadSquared is most compared with ExtraaEdge and Salesforce Marketing Cloud, whereas Zoho CRM is most compared with monday.com, SAP CRM, Bitrix24, Microsoft Dynamics CRM and Odoo. See our LeadSquared vs. Zoho CRM report.
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We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
