Lucidchart and Lucidspark are solutions from Lucid Software designed to work together throughout the visual collaboration workflow. Lucidchart focuses on creating professional diagrams, flowcharts, mind maps, and other visual documents. It excels in organization, precision, and collaboration on these structured visuals. Lucidspark focuses on brainstorming, free-flowing ideas, and planning sessions. It offers a virtual whiteboard with sticky notes, drawing tools, and real-time collaboration for messy but creative exploration.
Lucidchart and Lucidspark stand out in user reviews for their real-time collaboration capabilities and integration with other tools, offering significant productivity and efficiency enhancements.
Lucidchart is the go-to for professional diagramming and documentation, while Lucidspark fosters creative exploration and collaborative brainstorming. Used together, they offer a powerful suite for visual thinking and communication throughout the project lifecycle. The summary above is based on recent user interviews with Lucidchart and Lucidspark users. To access the review's full transcripts, download our report.
"The ease of creating some of the maps and diagrams is most valuable. Lucidchart is just simpler and works more intuitively than other solutions that I have used in the past, such as Microsoft Visio. I am not in a creative role, but I know how to use Adobe Illustrator and other solutions like that. If I need to map out something that I've never mapped out before, and it is going to need a totally custom graphic, eight times out of 10, I'm going to go to Lucidchart rather than trying to build it in Illustrator. Its intuition and flexibility are really big features for me."
"Lucidchart's capabilities for visualizing and understanding process flows or workflows is excellent. The way that you put together the parts of charts and edit the chart are all very intuitive and easy to use."
"Easy to work on."
"Its ease of use is most valuable. As compared to draw.io, connecting the lines and doing things like that are much easier in Lucidchart. It has been great for some of the process flow diagrams and data flow diagrams. I can export these diagrams as PDFs and share them with team members."
"The swimlanes feature is one that I use a lot. I have used swimlane diagrams to create business process flows and I think that it does the job pretty well."
"It is important to me that the solution accommodates both Mac and PC users because the developers in our company use Mac, then the business people use Windows. The technical people create the technical architecture using Lucidchart. So, it is important that it is compatible with both the systems."
"The sticky notes are among the most valuable features. Also, the fact that it has templates so that I don't have to do things myself, starting from scratch, is very helpful. In addition, it's really easy to use. You can add stuff by clicking, without having to go to the options. You just click on something and the options you can use appear."
"In general, the usability is great. You have a ton of customization options with different colors, different borders, different thicknesses of lines, different types of arrows, et cetera. There's so much variety. You can really make a chart with all sorts of color-coding, and color charts in different colors, link them together, for example, or use different types of arrows for different types of links between the chart elements. That variety, while not a specific feature, is really useful. If you want to make a chart, you can basically do anything."
"In terms of the most valuable features, I like that we can compare a report to our templates. That is really useful. I saw that it has all of these templates that I can use. I also love that I can use my own images."
"How easy it is to use is the best feature."
"The ease of using Lucidspark is definitely my favorite. It has been very intuitive, and it is easy for me to drag and drop my ideas to be able to be viewed by my colleagues. It is easily accessible for everyone with whom I'm working."
"We specifically sought to aggregate data and brainstorming and then to look at the ideas that seemed to have the most value. We were able to prioritize and identify productivity issues and move forward. Being a continuous improvement expert, I tend to use very specific tools for prioritizing, but the tools in Lucidspark did help us do that on a qualitative basis, very effectively."
"I really liked the sticky notes. They made it easy to change the colors, just click and add ideas, move those ideas around, and then connect them. I felt like they were very intuitive and easy to use."
"The most valuable feature is the live, interactive whiteboarding. For brainstorming high-level ideas and concepts it's like Visio but much better, because it's online. Collaboration for process is much easier."
"It helps with our brainstorming sessions when we are working from home. It is like having a whiteboard in the office."
"It's easy to collaborate and it's easy to share amongst various team members. I myself am a product designer, and I found that in the past, as a project designer it's hard to work with engineers in terms of finding a product that satisfies what I need and want to do with the project designer and what they need and want as engineers. This tool is a good combination of both, and I feel like it's super easy to use. It makes a lot of sense. It's simple enough, but also has enough complicated features to make it what we want it to be."
"There is a basic function that I struggle with, in the interface, which is having to switch between the editing and navigation modes. A lot of clicks are required when switching between edit and navigation modes and I think that many could potentially be avoided by handling the tasks at the same time."
"There is a premium for the use of certain elements in Lucidchart... It becomes very annoying, especially if you are a first-time user of Lucidchart and you don't have a premium plan. It feels a little too restrictive, in terms of using very basic shapes and icons. It asks you to sign-up for the premium account, which I think shouldn't be the case."
"One downside is that you can only modify things online, but when you download work, you download it as an image. It would be useful to have an option to modify it locally."
"The UML diagram that it gave me initially was a huge flow with a bunch of UML tables, and I wasn't going to need that many. If it was a more simple linkage between the tables then it would be easier to finish projects, instead of having to select unnecessary tables and delete them."
"Although it comes with a lot of pre-existing tools, it would help if it had some more design templates. By now, they must know what kinds of things people are trying out, and that should help them create more templates. I would also like to see a little more automation."
"It would be helpful if there were different options available for organizing the folders, such as having a high-level display with pictures."
"I am not quite sure what different functionalities it provides as well as the difficulties other people are facing. When I have a better understanding of the solution, I will increase my rating of it. No solution is perfect, so I am sure that I will be facing some problems in the future."
"Lucidchart subset their older components or something like that had happened. I don't entirely know the totality of it, but we were forced to upgrade to a different integration with Lucid than what we had. I've had a lot of frustrations with that because I've lost a lot of diagrams. I can't get them back and I'm getting pop-ups that are showing me that our data will be loading and I can't run four or five years of my engineering diagrams"
"When two people are editing, there should be a way to lock the other person's changes to avoid having a person overwrite someone else's changes. When multiple users access the same document, there should be some way of locking others out, possibly by changing user permissions."
"One thing that I actually found difficult to do was to introduce video calls. Managing calls and the whiteboards and being all remote is difficult."
"The user interface is not intuitive because I have used other applications previously, and it took a little bit more time. Once I figured that out how to save shapes, that was super helpful, but it did take probably one or two times to get there. Once I understood it, it made a lot of sense."
"One thing I wish it had is, if I draw a square or a rectangle freehand, that it would actually just draw a nice rectangle; or similarly with a circle. Some sort of automatic shape recognition and formatting would be helpful."
"The tracing is inaccurate and we have to do the drawing ourselves."
"They have a grid system for snapping too, and they've done a lot to try to line things up so that the lines don't squiggle when you draw a line between one item and another. Everything has to be lined up. Everything has to be 90 degrees exact. But a lot of other people on the team just throw something together really quickly and the lines are not straight. And so it would be nice to have some feature that eliminates that problem."
"Some parts where the arrows flow tend to flow in a strange direction where you want to drag it to, and it requires a lot of adjusting here and there. It's just the flow of the arrow sometimes it gets a little tricky, and then when you move something else, it gets wonky, and then you have to go back and fix it up. That's the only thing that needs improvement."
"One challenge we ran into while collaborating on Lucidspark was tracking time. We would, for example, set aside 90 minutes for a particular task but end up spending a lot more time on it. It would be great to see if Lucidspark could also help us keep track of time. That feedback would be beneficial."
Earn 20 points
Lucidchart is ranked 3rd in Visual Collaboration Platforms with 54 reviews while Lucidspark is ranked 4th in Visual Collaboration Platforms with 33 reviews. Lucidchart is rated 8.6, while Lucidspark is rated 8.6. The top reviewer of Lucidchart writes "Good brainstorming features, facilitates collaboration, and keeps us focused on our work". On the other hand, the top reviewer of Lucidspark writes "Facilitates a lot of the productivity of our working and brainstorming sessions". Lucidchart is most compared with Figma, Sparx Systems Enterprise Architect, Visio, Visual Paradigm and erwin Data Modeler by Quest, whereas Lucidspark is most compared with Figma, Miro, MURAL and Jamboard. See our Lucidchart vs. Lucidspark report.
See our list of best Visual Collaboration Platforms vendors.
We monitor all Visual Collaboration Platforms reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
Hi @Krista Thompson - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. LucidSpark is designed to do a better job managing multiple users participating simultaneously and I've found its ease of use is really helpful when working with clients who likely don't have any previous experience.
I use LucidChart for detailed process maps and flow charts (just me, working alone). I used LucidSpark as a virtual whiteboard for dynamic brainstorming (working collaboratively).
I hope this helps!