We compared Microsoft Defender for Endpoint and Microsoft Exchange Online Protection based on users' reviews in six categories. We reviewed all of the data and you can find the conclusion below.
Features: Microsoft Defender for Endpoint excels in file protection, encryption, and ransomware defense. It integrates seamlessly with other Microsoft security products. Users appreciate its user-friendly interface and scalability. Microsoft Exchange Online Protection offers seamless integration with Windows, a central alert console, and real-time monitoring of suspicious URLs.
Room for Improvement: Users say Microsoft Defender for Endpoint should improve its central console and auto-recovery feature. Users also requested better reporting capabilities and integration with third-party platforms. Microsoft Exchange Online Protection could offer more training and enhance its security features. Users also requested better encryption, gray email management, and integration with non-Microsoft platforms.
Service and Support: Microsoft customer service garnered mixed feedback. Some praised the fast response times and expertise of the support engineers, while others were dissatisfied with slow replies and a lack of coordination among the support teams. While some users found MEOP support to be helpful and responsive, others experienced slower response times.
Ease of Deployment: Microsoft Defender for Endpoint's setup is straightforward. While it can be more complex for larger organizations, it is generally considered simple, particularly for smaller companies or those familiar with Microsoft environments. Users had varied experiences setting up Microsoft Exchange Online Protection, ranging from easy to difficult. It may necessitate dedicated personnel for maintenance.
Pricing: Reviewers say Microsoft Defender for Endpoint is fairly priced, noting that it is typically included for free with Windows or Microsoft Office 365 subscriptions. However, some users believe that Microsoft's pricing could be more affordable, and others noted that their licensing models can be complex. Some users said Microsoft Exchange Online Protection is expensive, but others considered it reasonable.
ROI: Microsoft Defender for Endpoint delivers cost savings, enhanced efficiency, and heightened threat management. Microsoft Exchange Online Protection has proven to be a solid investment.
Comparison Results: Microsoft Defender for Endpoint offers sophisticated protection against ransomware, easy deployment, and smooth integration with Microsoft solutions. However, Microsoft’s customer support has received middling reviews, and users would like better compatibility with third-party solutions. Microsoft Exchange Online Protection is praised for its seamless integration with Windows and useful features like URL holding and threat management. At the same time, users say it could improve in areas such as pricing, documentation, and security features.
"It is easy to use because it is already pre-installed in Windows 10. We don't have to do anything to configure it. You can also configure the firewall by using a group policy so that it can be easily adopted in an environment."
"User-friendly, offering safety and security."
"Coming from an organization where the EDR wasn't strong, it has always been a case of basically searching through the information you already have and looking for something. It was basically trying to find the needle in a haystack. What the Defender platform does is that it reduces the size of the haystack, and it'll say that the needle is over here. Minutes matter, and it certainly zeros you in on the events that are concerning. It also simplifies the effort of trying to get some kind of correlation of behaviors or actions you see in the environment and confirming if something is benign or a threat."
"The protection that it provides is quite good."
"This is not an inventory solution, but it helps you take count of how many workstations you have, as well as what software is installed on each of them."
"Real-time detection and cloud-based delivery of detections are highly efficient."
"Easy to understand and easy to set up endpoint security solution. It's a multifeatured product with web content filtering and automated investigation features. It also has a fantastic vulnerability management dashboard."
"The virus scanning capability is excellent, and it feeds all the logs into the Microsoft 365 Defender portal, making them easy to search for."
"The initial setup is just a standard process."
"Microsoft Exchange Online Protection has features like DLP (data loss protection), Safe Attachment, and Safe Links."
"It's all running in the backend, so it doesn't affect the app functionality."
"It is scalable."
"The product protects against malware."
"The initial setup was easy. The configuration process is very straightforward."
"What I like most about Microsoft Exchange Online Protection is its integration with Windows, so we have one central view for all alerts and incidents."
"We use the solution to receive emails. We do not use the calendar function as our clients are slow adaptors to the latest features."
"The pricing could be a bit better."
"In terms of improvements for their technical support, a focus on enhancing response times could be beneficial."
"If they integrate with the EDR then it will benefit this solution."
"In the next release, I would like to see better management reporting."
"The interface isn't necessarily intuitive to a nontechnical person. You can get stuck in the little endpoint security portal. Sometimes, if you uninstall a competitive product, the end user doesn't always know if it's running or if they're protected even though it's silently running. There could be a notification, widget, or something that's resident on the screen for at least a bit, especially if you're doing remote support. You want to talk them through it, but sometimes, we're not allowed to look at the PCs we support."
"Microsoft Defender for Endpoint could provide us with a more holistic approach, such as collaboration. They can provide us with an environment from where we can manage all the endpoints from one central location, such as overall management."
"The solution could use improvement on the interface."
"The UI for Microsoft Defender for Endpoint needs to be better. Integration with client dashboards is also lacking in this product, e.g. client dashboards shouldn't just be viewable from the cloud, because when the client's computer is offline, you won't be able to see the client dashboard."
"Some features, like encryption, are not available."
"I would like to get reports about vulnerable connections from our clients with information about domains, public IPs, etc. That would be highly useful."
"It would be helpful for customers if Plan 1 features were included with EOP."
"The product could be more stable. Microsoft products could be more stable because sometimes, even though they are updating some things, we cannot find those updates."
"The solution lacks to elaborate on its spam policies."
"The licensing can be on the expensive side, especially in the cloud space."
"The reporting needs a little bit of improvement."
"Microsoft has some training portals, but more could be developed."
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Microsoft Defender for Endpoint is ranked 1st in Anti-Malware Tools with 182 reviews while Microsoft Exchange Online Protection (EOP) is ranked 11th in Anti-Malware Tools with 34 reviews. Microsoft Defender for Endpoint is rated 8.0, while Microsoft Exchange Online Protection (EOP) is rated 8.2. The top reviewer of Microsoft Defender for Endpoint writes "Eliminates the need to look at multiple dashboards by automatically providing one XDR dashboard to show the security score of each subscription". On the other hand, the top reviewer of Microsoft Exchange Online Protection (EOP) writes "An effective email security solution that provides DLP, Safe Attachment, and Safe Links". Microsoft Defender for Endpoint is most compared with Symantec Endpoint Security, Intercept X Endpoint, Cortex XDR by Palo Alto Networks, Trellix Endpoint Security and SentinelOne Singularity Complete, whereas Microsoft Exchange Online Protection (EOP) is most compared with Microsoft Defender for Office 365, Proofpoint Email Protection, Cisco Secure Email, Fortinet FortiMail and Mimecast Email Security. See our Microsoft Defender for Endpoint vs. Microsoft Exchange Online Protection (EOP) report.
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