We compared Microsoft Defender for Endpoint and Trend Micro Cloud App Security based on users' reviews in six categories. We reviewed all of the data, and you can find the conclusion below.
Features: Microsoft Defender for Endpoint excels in file protection, encryption, and ransomware defense. It integrates seamlessly with other Microsoft security products. Users appreciate its user-friendly interface and scalability. Trend Micro Cloud App Security is known for its wide range of intelligent features, including sophisticated data loss prevention and advanced email protection.
Room for Improvement: Users say Microsoft Defender for Endpoint should improve its central console and auto-recovery feature. Users also requested better reporting capabilities and integration with third-party platforms. Trend Micro Cloud App Security users have suggested that the policy settings should be improved. They also want better support for file attributes in the DLP module and improved admin management for multiple instances.
Ease of Deployment: Microsoft Defender for Endpoint's setup is straightforward. While it can be more complex for larger organizations, it is generally considered simple, particularly for smaller companies or those familiar with Microsoft environments. The setup for Trend Micro Cloud App Security is simple and can take anywhere from 15 minutes to a few days. It requires two technical individuals for maintenance and deployment.
Service and Support: Microsoft customer service garnered mixed feedback. Some praised the fast response times and expertise of the support engineers, while others were dissatisfied with slow replies and a lack of coordination among the support teams. Some users said they were satisfied with Trend Micro Cloud support, while others said there was room for improvement.
Pricing: Reviewers say Microsoft Defender for Endpoint is fairly priced, noting that it is typically included for free with Windows or Microsoft Office 365 subscriptions. However, some users believe that Microsoft's pricing could be more affordable, and others noted that their licensing models can be complex. Trend Micro Cloud App Security is relatively expensive, requiring a yearly subscription and extra charges for implementation packages or professional services.
ROI: Microsoft Defender for Endpoint delivers cost savings, enhanced efficiency, and heightened threat management. Trend Micro Cloud App Security provides a solid ROI by successfully analyzing and stopping harmful emails.
Comparison Results: Microsoft Defender for Endpoint offers sophisticated protection against ransomware, easy deployment, and smooth integration with Microsoft solutions. However, Microsoft’s customer support has received middling reviews, and users would like better compatibility with third-party solutions. Trend Micro Cloud App Security stands out with its unique DLP features, excellent email protection, and strong URL detection. At the same time, users have said that the price of Cloud App Security is a little steep, and some users said the support could be better.
"The most valuable feature is that it comes with the package, so there is no additional installation of third-party software. It's also easy to use."
"Defender for Endpoint has one dashboard with security-related information, vulnerability-related information, and basic recommendations from Microsoft, all in different tabs. That's helpful because if we want to fix only the recommended ones, we can go fix all of them..."
"Microsoft Defender can block some viruses or malware. So, it can protect my files. It can save files on Office 365 OneDrive. I use encryption for some files, then I can recover them from OneDrive."
"The solution has good performance, I have not seen a problem."
"Defender for Endpoint provides good visibility into threats and has favorable threat intelligence."
"It is easy to use because it is already pre-installed in Windows 10. We don't have to do anything to configure it. You can also configure the firewall by using a group policy so that it can be easily adopted in an environment."
"It is stable and easy to use. Everything is okay, and there are no performance issues."
"We had certain compliance and usage issues. For example, our company wanted to go with CIS, but we didn't have a proper way of measuring whether the endpoints have the right standards in place or whether they were compliant with CIS. Microsoft Defender was like a one-stop for most things because it gave us the vulnerability and patching scores so that our vulnerability management teams can focus on covering up the vulnerabilities and the patching team can check the vulnerable versions and deploy the right versions."
"Trend Micro Cloud App is easy to use and easy to install."
"The initial setup is pretty straightforward."
"The solution is easy to integrate."
"Our business emails are very important and Trend Micro Cloud App Security has provided a high level of protection. Additionally, there are updating the solution frequently."
"Trend Micro has DLP features in it, which separates it from other solutions."
"The most valuable feature of Trend Micro Cloud App Security is its stability across all platforms."
"It has more intelligence features than other vendors."
"Dependable with ease of integration with other security products."
"The solution could use improvement on the interface."
"A concern is ransomware, whether people can penetrate and encrypt my data or steal my credit card/banking information."
"There are some areas in the proactive threats that are just overwhelming the SOC, so we've had to turn those off until we can figure out how to filter out the false positives."
"Something that is unique to Microsoft is its licensing model. When you go out and you buy McAfee or Symantec, you know what you're getting out of the box, but with Microsoft, often, when you're looking to achieve a certain set of capabilities, those capabilities are spread across different products. You might try to do something you could do with CrowdStrike, but then find out that you also need to purchase Microsoft Defender for Identity or Microsoft Defender for Azure. You realize that when they talk about what they can offer within the Microsoft platform, it's really the suite of investments. So, sometimes, you may find yourself buying Defender for Endpoint thinking that it matches CrowdStrike, but then you find that Microsoft really needs to sell you something else. One plus one will equal three, but when you have a very concise platform, such as CrowdStrike, you know what you're going to get."
"The product development team makes frequent changes that affect the stability of the solution."
"The interface could be improved."
"Microsoft Defender for Endpoint should have more transparency. In the latest edition of Windows, Windows 11, it is a compulsory requirement to connect to a Microsoft account, which in turn has implications for Defender. This should be removed."
"The central console needs improvement. Both McAfee and Symantec antivirus have dashboards. These integrate with a server and work on my antivirus or some other product. However, with Microsoft Defender, you use Microsoft Group Policy Object. Defender does not provide a central console. Therefore, if you implement Defender, then maybe use another tool for the central view."
"It would be great if Trend Mail Cloud App Security would be joined with a web security solution, making it a multiple-network solution."
"The price of the solution could improve by being lower."
"The solution's technical support services could be better."
"There is room for improvement in the DLP component of Trend Micro Cloud App Security."
"They should provide separate corporate-level licenses for two to three instances."
"Documentation could be improved; product cost is quite high."
"The granulation of the policy setup needs to be better. Right now, it is too basic."
"In the next release, I would like to see the cost go down."
More Microsoft Defender for Endpoint Pricing and Cost Advice →
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Microsoft Defender for Endpoint is ranked 1st in Anti-Malware Tools with 182 reviews while Trend Micro Cloud App Security is ranked 16th in Anti-Malware Tools with 8 reviews. Microsoft Defender for Endpoint is rated 8.0, while Trend Micro Cloud App Security is rated 8.2. The top reviewer of Microsoft Defender for Endpoint writes "Eliminates the need to look at multiple dashboards by automatically providing one XDR dashboard to show the security score of each subscription". On the other hand, the top reviewer of Trend Micro Cloud App Security writes "A straightforward setup and good reliability with useful security capabilities". Microsoft Defender for Endpoint is most compared with Symantec Endpoint Security, Intercept X Endpoint, SentinelOne Singularity Complete, CrowdStrike Falcon and Cortex XDR by Palo Alto Networks, whereas Trend Micro Cloud App Security is most compared with Forcepoint ZT CDR (Zero Trust Content Disarm & Reconstruction), Microsoft Exchange Online Protection (EOP), WithSecure Cloud Protection for Salesforce and Joe Sandbox Ultimate. See our Microsoft Defender for Endpoint vs. Trend Micro Cloud App Security report.
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