We performed a comparison between Microsoft Defender for Office 365 and Symantec Advanced Threat Protection based on real PeerSpot user reviews.
Find out in this report how the two Advanced Threat Protection (ATP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Since we have started using the solution, there have been fewer compromises."
"There are several features that I consider valuable."
"It also gives me good visibility because, with Defender, I'm using a Microsoft product to defend Microsoft products. The integration was really seamless and I have wide visibility because it picks up almost everything. Literally, I can see almost every activity that happens, from the e-mail to the workstation itself."
"The initial setup was easy."
"Microsoft Defender for Office 365 is a stable solution."
"The good part is that you don't have to configure it, which is very convenient."
"The technical support is good and quick to resolve issues."
"The product's scalability is good."
"The great advantage in using this product is it creates multiple services."
"The most valuable feature is Click-time URL protection."
"Currently we have 800-plus nodes connected with this solution, without any issues. The solution is scalable."
"All of the solution's features are quite valuable for us. We especially like the threat protection it provides."
"Technical support is very responsive. You just have to open a ticket. They respond in a timely manner. Their response is good. I'm satisfied."
"Symantec Endpoint Protection provides end-to-end protection. Along with antivirus protection, it has a lot of key areas, including intrusive prevention, firewall features, and application and device control."
"They manage to solve detection quite nicely. There is some rather elaborate detection compared to other providers."
"What I like most about Symantec Advanced Threat Protection is its notification capability."
"Too many false positives and lacks an accurate capability to detect malicious SharePoint sites."
"I'd like some additional features any product can give me to protect our environment in a better way."
"Microsoft Defender for Office 365 should improve the troubleshooting tools. It's unclear whether the device is blocked at the firewall level or at the device itself. The granularity needed for troubleshooting is currently lacking. From my perspective, Microsoft should address this issue to benefit many users who likely share the same sentiment."
"We need a separate license and we don't know how to get the license that is required."
"We need to be able to whitelist data at the backend."
"The only thing they should improve is the licensing model. They should stop changing it. A year ago, the five features I mentioned were included in one product. Now, three of them are bundled into one product, and you have to pay extra for the other two. I don't mind paying extra, but I don't want them to change it every year or every six months. I need to know what I'm looking at and not worry about it next year."
"They can improve their security in a way where a customer can know if all their attachments are safe or not to open through a report. The solution does its job perfectly, but it never reports to the customer whether those attachments have been stopped before or not."
"About eight months ago, we started to measure the quantity of phishing and spam that we have been receiving, and it has been increasing a lot. That means that protection for our email is not as good as we were expecting."
"The product's support services need improvement."
"There are limits with respect to blocking files by hash value or blocking IP addresses, and these limits should be removed."
"It's a strange situation where the infrastructure of the consumer or customer is behind some kind of firewall and they have always used some kind of customized proxy. In this situation, the ATP has a very tough time to pass the information to the cloud and back. To fix, it requires a more elaborate and complex configuration for that particular case."
"The support has dropped down to a five out of ten."
"The security features need to be improved."
"There are some features that would add value to this product. One of them would be a graphical presentation of threats that the system has encountered."
"The administration interface needs a lot of improvement. It should be UI based, and simple. They need to improve it. It's pretty much not that friendly compared to what we were using as Bitdefender before. It's okay but is improving, actually."
"Scalability could be better."
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Microsoft Defender for Office 365 is ranked 1st in Advanced Threat Protection (ATP) with 41 reviews while Symantec Advanced Threat Protection is ranked 21st in Advanced Threat Protection (ATP) with 14 reviews. Microsoft Defender for Office 365 is rated 8.4, while Symantec Advanced Threat Protection is rated 7.8. The top reviewer of Microsoft Defender for Office 365 writes "Allows for easy reporting of problems, valuable anti-phishing, and anti-malware support". On the other hand, the top reviewer of Symantec Advanced Threat Protection writes "Provides end-to-end antivirus protection and has good stability ". Microsoft Defender for Office 365 is most compared with Proofpoint Email Protection, Mimecast Email Security, Microsoft Exchange Online Protection (EOP), Cisco Secure Email and Barracuda Email Security Gateway, whereas Symantec Advanced Threat Protection is most compared with Palo Alto Networks WildFire, Check Point SandBlast Network, Trellix Network Detection and Response, Fortinet FortiSandbox and Arbor DDoS. See our Microsoft Defender for Office 365 vs. Symantec Advanced Threat Protection report.
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We monitor all Advanced Threat Protection (ATP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.