We compared Microsoft Exchange Online Protection and Perception Point Advanced Email Security across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Microsoft Exchange Online Protection offers seamless integration with Windows, a central alert console, and real-time monitoring of suspicious URLs. Perception Point Advanced Email Security is known for its ability to identify impersonation attacks and exceptional scanning capabilities.
Room for Improvement: Microsoft Exchange Online Protection could offer more training and enhance its security features. Users also requested better encryption, gray email management, and integration with non-Microsoft platforms. Perception Point Advanced Email Security could improve content analysis and the ability to detect BEC attacks.
Service and Support: While some users found Microsoft support to be helpful and responsive, others experienced slower response times. Perception Point's customer service is highly regarded for being responsive, attentive, and interactive.
Ease of Deployment: Users had varied experiences setting up Microsoft Exchange Online Protection, ranging from easy to difficult. It may necessitate dedicated personnel for maintenance. Some users find Perception Point’s setup process to be straightforward and easy, while others have encountered hurdles.
Pricing: Some users said Microsoft Exchange Online Protection is expensive, but others considered it reasonable. Perception Point Advanced Email Security offers affordable pricing that accommodates all budgets and delivers satisfactory value.
ROI: Microsoft Exchange Online Protection has proven to be a profitable investment. Perception Point Advanced Email Security excels in its ability to detect threats effectively, resulting in significant time and cost savings by preventing downtime and the need for extensive cleanup.
Comparison Results: Microsoft Exchange Online Protection is praised for its seamless integration with Windows and useful features like URL holding and threat management. At the same time, users say it could improve in areas such as pricing, documentation, and security features. Perception Point Advanced Email Security is praised for its ability to detect and prevent impersonation attacks and great customer support. The solution could improve in detecting BEC attacks and providing user-friendly configuration options.
"The technical support is good and quick to resolve issues."
"Defender helps us prioritize threats across our organization."
"Microsoft Defender for Office 365 is a stable solution."
"Defender enables us to secure all 365-related activity from a single place. It gives us visibility into everything happening in Outlook, protecting us against phishing and other email-based threats. Defender helps us detect any suspicious behaviors."
"Defender for 365 is a comprehensive cloud-based solution. The value of the cloud is that you aren't alone. Threat intelligence and analytics are shared in the cloud. We don't have to find the solution alone. If you face an unknown threat with traditional solutions like Trend Micro and Symantec, you need to open a case and send your information to them to analyze forensically and identify the source of the attack."
"Defender for Office 365 has helped eliminate having to look at multiple dashboards and that is the aspect I like most about it. It is simpler, effective, and convenient. The users like the process efficiency."
"Since we have started using the solution, there have been fewer compromises."
"Safe attachments, safe links, policies, and the ability to protect from zero-day threats are the most valuable features."
"It is an easy solution."
"We can migrate seamlessly without any disruptions to our operations."
"It's definitely scalable."
"Microsoft Exchange Online Protection has features like DLP (data loss protection), Safe Attachment, and Safe Links."
"It is easy to configure, easy to use, easy to add exclusions, easy to track, and easy to add anything else if you want."
"We use the solution in all our environments. We use it for remedy tickets and give them updates. It was our main communication point."
"Microsoft EOP's most valuable feature is a shared mailbox."
"The most valuable feature of Microsoft Exchange Online Protection is the accidental release of information protection capabilities. Additionally, the solution is easy to use."
"The solution’s effectiveness when it comes to detection is very good. It has a very good mechanism. It scans our emails. It identifies any threat or phishing attempts and phishing campaigns as well as any bad reputation, servers, or links, then it blocks them. This is what I find to be very good about this system."
"The Perception Point Incident Response team acts as an extension of our SOC team. This is very important for us. This is a benefit provided for their main product of scanning our emails. If Perception Point can give me IR, this is really good versus other products that do not provide this kind of service. Perception Point's service is great. They are very professional. That reduces the time that my internal SOC has to deal with my internal IT person. They just send an email to the IR team at Perception Point, who continues the investigation and blocks any emails, if necessary. This is very good because it can reduce a lot of time and effort from my team. It is like an extension of my SOC, but external."
"The most valuable features of the solution are the ones that are related to finding impersonation attacks and detecting attempts to steal credentials. In scenarios where attackers get you to follow URLs to a malicious site that looks similar to a good site, and then ask for the user credentials to try to steal them, it is very useful."
"We can use it to perform detection and analysis of emails. For any malicious content found in emails, it gives in-depth analysis reports to end users. If you log into the console, you can see in-depth detection and how it happens."
"The most valuable feature I have found is the speed of scanning emails."
"The solution is used to block malicious items hidden inside a document or PDF file."
"Scalability-wise, I rate the solution a ten out of ten."
"The most valuable feature is the technical support services."
"It would be better if it were more scalable. It depends on the architecture, but we would like to make it more scalable for both data centers."
"The product must provide better malware detection."
"Microsoft Defender for Office 365 must improve the overall management style, including the GUI. It also needs to change the filters so that it is easy to whitelist and blacklist data."
"We need a separate license and we don't know how to get the license that is required."
"I'd like some additional features any product can give me to protect our environment in a better way."
"The phishing and spam filters could use some improvement."
"Configuration requires going to a lot of places rather than just accessing one tab."
"Microsoft security solutions work as expected. They are constantly updating the solutions to make them better. At the same time, the changes can impact a customer's environment, and we need to adjust settings. Sometimes we aren't aware of the changes, and nothing is pushed from the backend automatically."
"The price of Microsoft Exchange Online Protection could be reduced to make it more competitive."
"Some features, like encryption, are not available."
"Microsoft has some training portals, but more could be developed."
"It would be helpful for customers if Plan 1 features were included with EOP."
"Online Protection has an issue in that it doesn't provide an option to stop impersonation."
"When you're using a Microsoft product solution, you can scale it, but if you're not, there are limitations."
"We would like the solution to have more in-built intelligence in the way that it reviews potential security risks, rather than our team constantly having to update the policies."
"The management interface of Microsoft Exchange Online Protection (EOP) could be intuitive."
"Perception Point Advanced Email Security should make available more use cases."
"There is room for improvement in terms of adding the DLP (Data Loss Prevention) solution, which would be a good option for Perception Point to look into."
"It would be helpful for Perception Point Advanced Email Security to have more integration with other solutions."
"Coming from products in the Microsoft stack, Perception Point doesn't really give you, as an admin, a lot of options to make changes yourself. It's more on their side to make changes in the back end. That's something they could improve on in the future."
"Dashboard is an area of concern in the solution where improvements are required."
"From a forensics point of view, it could improve a bit more from a threat intelligence aspect. So, if I find a malicious email, they could have more investigations about sources, headers, where it comes from, if they have seen it in other campaigns before, etc. I would like a little bit more from a threat intelligence point of view so I can understand who else might be affected and attacked as well as the vectors of attack."
"Its websites for analysis need to be a bit more approachable for people who are less technical. Technically, it is a fire-and-forget solution. So, you want to be able to implement this solution for a lot of companies who don't have security operation teams (SOCs) behind them. You need to have something where a secretary can jump onto this console and release whatever she needs to release. Therefore, it needs to be written in a very specific non-technical language."
"They could provide additional data loss prevention features as we encounter different kinds of attacks in today's scenario."
More Microsoft Defender for Office 365 Pricing and Cost Advice →
More Microsoft Exchange Online Protection (EOP) Pricing and Cost Advice →
More Perception Point Advanced Email Security Pricing and Cost Advice →
Microsoft Exchange Online Protection (EOP) is ranked 3rd in Email Security with 34 reviews while Perception Point Advanced Email Security is ranked 16th in Email Security with 21 reviews. Microsoft Exchange Online Protection (EOP) is rated 8.2, while Perception Point Advanced Email Security is rated 9.0. The top reviewer of Microsoft Exchange Online Protection (EOP) writes "An effective email security solution that provides DLP, Safe Attachment, and Safe Links". On the other hand, the top reviewer of Perception Point Advanced Email Security writes "Incident Response team answers immediately and fine-tunes system to continually improve detection". Microsoft Exchange Online Protection (EOP) is most compared with Proofpoint Email Protection, Cisco Secure Email, Fortinet FortiMail, Mimecast Email Security and Barracuda Email Security Gateway, whereas Perception Point Advanced Email Security is most compared with Avanan, Proofpoint Email Protection, IRONSCALES, Sophos Email and Darktrace. See our Microsoft Exchange Online Protection (EOP) vs. Perception Point Advanced Email Security report.
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We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.