We compared SailPoint IdentityIQ and Microsoft Identity Manager based on our user's reviews in several parameters.
SailPoint IdentityIQ is praised for its efficient access management, user provisioning, and role management capabilities, along with seamless integration and robust reporting options. On the other hand, Microsoft Identity Manager is highly praised for its strong integration with Microsoft products, robust authentication, scalability, and comprehensive auditing features. SailPoint offers reasonable pricing and great customer support, while Microsoft emphasizes flexibility in customization and integration but may have higher setup costs. SailPoint is commended for delivering a substantial ROI, while Microsoft's functionality and ease of use in identity management processes are notable. Both products could benefit from enhancements in user interface and customization options.
Features: SailPoint IdentityIQ is praised for its comprehensive access management, efficient user provisioning, robust role management, customizable dashboards and reporting, and seamless integration. Microsoft Identity Manager excels in integrating with Microsoft products, offering robust authentication and authorization, and providing a user-friendly interface for simplified identity management. Additionally, users value the flexibility, scalability, and comprehensive auditing and reporting features of Microsoft Identity Manager.
Pricing and ROI: The setup cost for SailPoint IdentityIQ is considered manageable and not overly burdensome according to user feedback. In contrast, users have varied experiences with the setup cost of Microsoft Identity Manager, with some finding it high, especially with additional support or consultancy services required., SailPoint IdentityIQ delivers increased operational efficiency, improved user access management, and enhanced security. Microsoft Identity Manager automates identity management processes, streamlining workflows and reducing risks of unauthorized access.
Room for Improvement: The room for improvement in SailPoint IdentityIQ includes enhancements to the user interface and customization options, with users noting the complexity of the interface and the need for more flexibility in customizing the software. On the other hand, Microsoft Identity Manager would benefit from improvements in the user interface, navigation, integration with platforms and applications, and customization options.
Deployment and customer support: User feedback on the duration to establish a new tech solution with SailPoint IdentityIQ varies, with some users mentioning three months for deployment and an additional week for setup. In contrast, Microsoft Identity Manager users also mention three months for deployment but consider setup as part of the same timeframe., SailPoint IdentityIQ receives positive feedback for customer service, with responsive and helpful support staff. Users appreciate their professionalism and promptness. Microsoft Identity Manager is also praised for helpfulness, efficiency, and knowledgeable assistance.
The summary above is based on 35 interviews we conducted recently with SailPoint IdentityIQ and Microsoft Identity Manager users. To access the review's full transcripts, download our report.
"The Governance and self-service that can be set up so you can use them yourself to work in the system are the most valuable features. End users can be enabled to help themselves."
"The most valuable feature of Omada is its API connectivity, which allows seamless integration with various services like SAP, GRC, and Microsoft licenses."
"Omada's most valuable aspect is its usability."
"We are able to onboard new user accounts much faster by automating the process and standardizing our operations globally. Previously, there were many individual processes and manual admin interactions. We also see a lot of cost savings and benefits because through automation and standardization."
"The support for the validity of the resources is valuable. The tool allows resource assignments within a validity period so that the managers do not have to remember to revoke the access once the work is done."
"As an administrator, we benefit from a lot of functionality that is available out of the box, but it is also configurable to meet our specific needs."
"Support-wise, working with Omada has been good. We have very good direct interactions and fast responses."
"The teams we work with at Omada provide great insights and support. Overall, it has been a pleasure working with them. That's the part we value the most."
"Its interface and the fact that it's integrated with everything in the Microsoft ecosystem are the most valuable features."
"It is one of the easiest products to implement, which is one of the main advantages. The integration is easy. Unlike other products, it is not complicated to integrate."
"It is a stable product. You will experience some issues with it, but it's a good product."
"I appreciate how Microsoft keeps adding new features to Microsoft Identity Manager."
"MIM's most valuable feature is its connectivity with Exchange."
"The product’s simplicity and integration are valuable."
"What makes this solution attractive is the licensing model. Microsoft Identity Manager is included in premium versions of Azure AD and in enterprise agreements such as E3. This makes the solution very attractive to many of our clients who are subscribed to those products."
"The most valuable feature is that it provides protection for our company documents."
"We like the integration with other systems."
"The most valuable features of SailPoint IdentityIQ are the reporting because it is better than other solutions. The workflows can be customized to our requirements and the overall features are good."
"I find the built-in connectors, lifecycle management, certification, and recertification features to be the most valuable."
"The Certification and Provisioning features are most valuable."
"The most selling modules for SailPoint are the compliance manager and the life cycle manager."
"The compliance features are the most valuable features."
"Access certification and provisioning are two of the solutions most valuable features."
"It offers a single source of truth. Everything can be handled from one tier."
"The Omada Identity SaaS version doesn't provide all the features Omada Identity on-premise provides."
"I would like to search on date fields, which is not possible now."
"The security permission inside Omada needs improvement. It's tricky to set up."
"The backend is pretty good but the self-service request access screen, the GUI, needs improvement. It's an old-fashioned screen. Also, Omada has reports, but I wouldn't dare show them to the business because they look like they're from 1995. I know they are working on these things and that’s good, because they’re really needed."
"We are still on Omada on-prem, but I understand that when Omada is in the cloud, you cannot send an attachment via email. We have some emails with attachments for new employees because we have to explain to them how to register and do their multi-factor authentication. All that information is in the attachment. People have to do that before they are in our system. We cannot give them a link to our Intranet and SharePoint because they do not yet have access. They have to register before that, so I need to send the attachments, but this functionality is not there in the cloud."
"Documentation can be improved. I have already filed a few suggestions to make documentation more clear and more representative of reality."
"The reporting and importing have room for improvement."
"There's a challenge with handling large amounts of data in this system."
"This product was only launched two or three years ago and it is still in the process of becoming stable."
"It requires a lot of improvements. Microsoft is killing this product and migrating some of the features to Azure AD. The last version of this solution was 2016. If it is going to stay and integrate with Azure AD, its integration needs to be worked on in terms of connectors, etc. It doesn't seem that they are improving it alone. Microsoft wants to integrate it with Azure AD, but the integration is still not complete."
"The information that is available for the Active Directory portal is segregated here and there."
"The prices can always be improved, and the integration with the software from other vendors could use an improvement, especially if you are using something like Oracle for a database, SAP for ERP, or something like that."
"The governance reporting of the solution can be improved, as it can be difficult to get good, intelligible reports. Microsoft could implement an API of some sort to allow report customization or some form of SQL model, to further customize modules and improve the reporting. That would be a major improvement to the product."
"All actions require logging in to the server."
"The product could be more friendly for non-native English speakers. It would also be better if it were more intuitive and visually attractive."
"The setup was difficult. The deployment process is not quick."
"There's a lot of customization required to improve the user experience."
"SailPoint IdentityIQ has a primitive AI engine."
"I would like for the next release to have a more user-friendly interface."
"Compared to at least one other product some of the administrative tasks could be easier or more intuitive."
"The product must improve its support."
"The product has poor reporting and analytic capabilities. Reports are not easy to use and its analytic capabilities are limited."
"I think that the onboarding framework could be improved."
"Additional details during account aggregation failures to help quick troubleshooting."
More SailPoint Identity Security Cloud Pricing and Cost Advice →
Microsoft Identity Manager is ranked 8th in Identity Management (IM) with 18 reviews while SailPoint Identity Security Cloud is ranked 2nd in Identity Management (IM) with 62 reviews. Microsoft Identity Manager is rated 7.8, while SailPoint Identity Security Cloud is rated 8.2. The top reviewer of Microsoft Identity Manager writes "Constantly evolving while being a crucial feature for today's security needs". On the other hand, the top reviewer of SailPoint Identity Security Cloud writes "Flexible, easy to customize, and not too difficult to set up". Microsoft Identity Manager is most compared with Microsoft Entra ID, Saviynt, Microsoft Entra Permissions Management, NetIQ Identity Manager and ForgeRock, whereas SailPoint Identity Security Cloud is most compared with Saviynt, One Identity Manager, Microsoft Entra ID, ForgeRock and SAP Identity Management. See our Microsoft Identity Manager vs. SailPoint Identity Security Cloud report.
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