We performed a comparison between Microsoft Project Server and ServiceNow Strategic Portfolio Management based on real PeerSpot user reviews.
Find out in this report how the two Project Portfolio Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."A single place for all our organisation's project records."
"We are able to know what we are doing, how much we have spent, how much time we've taken, and it tells us how much money is left for the project. It also tells us whether we are below or above our expenditures, whether we are below or above our budget."
"It is a scalable solution. We have been able to manage larger scale projects easily using this solution."
"There are many valuable features of this solution. It is very advanced and once you understand and learn how to use it, it can be quite powerful. The whole package can be quite powerful."
"Technical support is very responsive - particularly on critical tickets."
"Capacity management and task baselining are the most valuable features of Microsoft Project Server."
"We use the tool in our IT-related projects. All IT efforts are managed using the Microsoft Project Server. Every week, we have a project status meeting where we demonstrate the project's status using the tool. We track tasks and progress, assign owners, and monitor milestones and all project-related work using it."
"The ability to track a project's progress using Microsoft Project Server is the most valuable aspect. It depends, especially when managing multiple projects."
"The resource manager is useful."
"We like the status report feature. It is something really valuable."
"As a product, the primary reason we like it is it gets integrated with our ITSM solution so that we don't have to go for an external product for project management like Jira."
"The demand management tool is very strategic because it helps assess risk, gives you a visual of different demands, and rates those values."
"The interface is extremely user-friendly."
"The most important feature of ServiceNow IT Business Management is flexibility."
"The technical support is pretty good. ServiceNow has consistently provided excellent assistance."
"Stable and scalable solution."
"It is not updated in real-time. Sometimes it, therefore, is not accurate."
"The solution could improve the ease of access could improve. It can be time-consuming."
"Microsoft Project Server's user interface is pretty average, and sometimes it can have bugs."
"Microsoft Project Server could improve by making the solution more user-friendly."
"The user interface looks quite old and needs to be improved."
"I'd like it if we could divide out the project calendars. On one project server, we might follow five projects or more at one time, and we'd like to see all of the items at once so that it becomes a long loop, but one where we can identify different projects in tandem and then focus on which we need to at the time. While I only have visibility into one, I'd like to see several at a time."
"In terms of tech support, it took a long time for them to resolve a ticket."
"Permission management needs improvement."
"The price keeps going up, and to remain competitive, it needs to have a competitive edge. I would like to see more of the latest innovations, in terms of AI, ML, and all of the latest cutting-edge technologies, included in the platform."
"The product does not give us the freedom to capture all the instances, test cases, and evidence."
"The interface isn't user-friendly."
"The setup is a bit complex. It depends on the organizational needs, and sometimes, we make customizations based on those needs."
"I would like to see some artificial intelligence incorporated into the management functions."
"ServiceNow IT Business Management could improve by adding better artificial intelligence."
"When we originally set it up, we had some kind of success manager free of charge, and now it's an additional charge over and above what we're paying."
"ServiceNow needs to invest more in integration. That's the only thing. It could always extend its portfolio a little bit."
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Microsoft Project Server is ranked 5th in Project Portfolio Management with 56 reviews while ServiceNow Strategic Portfolio Management is ranked 3rd in Project Portfolio Management with 27 reviews. Microsoft Project Server is rated 8.0, while ServiceNow Strategic Portfolio Management is rated 8.0. The top reviewer of Microsoft Project Server writes "Provides holistic reporting and allows us to keep track of what's going on with projects". On the other hand, the top reviewer of ServiceNow Strategic Portfolio Management writes "A very strategic demand management tool that visualizes risks and ratings in a bubble chart". Microsoft Project Server is most compared with Microsoft Project, Planisware, Oracle Primavera Portfolio Management, JIRA Portfolio and Broadcom Clarity , whereas ServiceNow Strategic Portfolio Management is most compared with Microsoft Azure DevOps, Jira, Jira Align, Smartsheet and Broadcom Clarity . See our Microsoft Project Server vs. ServiceNow Strategic Portfolio Management report.
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